Synaptics Touchpad Disables Itself Constantly

Feb 12, 2012

I'm having a bit of a conundrum. My Toshiba touchpad has developed a bad habit of disabling itself at random.The device is listed as a Synaptics Touchpad V7.2.I'll be typing along, or moving the mouse, or just doing nothing at all (waiting for a download to finish, for instance) and the mouse will become suddenly disabled. The only way to get it back is by pressing FN+F9 or sometimes to press the enable/disable button immediately above the mouse. I know I'm not pressing either of these by accident when the mouse turns off.When this happened, I took it as a sign that it was time to reformat the hard drive and start fresh. Even during the Windows installation, the mouse continually disabled itself. After installing the Toshiba Value Added Package and the Synaptics driver, the only change is that now I can see a big icon in the center of the screen alert me when the state of the mouse switches from enabled to disabled.

I'm noticing now too that it's not just disabling itself. If I don't re-enable the mouse right away, it will renable itself after a few moments. This can happen as much as once every few seconds and makes getting any real work done impossible.

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I installed Windows 7 on my laptop, and let it use the default drivers in most cases. The downside is that I lost the scroll functionality on my touchpad, which I can't see to get back any other way than using the Synaptics software.

The drivers I have on CD are quite old, but the ones from the Synaptics website seem to work fine (plus there are 32 bit and 64 bit editions):

http://www.synaptics.com/support/drivers

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I have a 2330s HP laptop.

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I have tried to see if the settings have been messed up, but no. Everything is normal. I have tried changing the usage of each button - like changing the right button assignemt to do a "down arrow" instead of a "special click", but then it just does a "left button-click" and the "down arrow"...

I have tried uninstalling the driver, updating the driver, rebooting the computer, changing the settings, used windows recovery...

I really don't know what to do. When I plug in a USB mouse, that works fine. No problems there. It is just the touchpad buttons...

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Sep 5, 2009

I have recently purchased an Acer Aspire 6530 laptop, which comes shipped with Windows Vista x86. I promptly made the restore DVDs, and installed Windows 7 x64, with no issues, except, one rather important one: the TouchPad driver does not work.

When Windows first booted, the driver that comes with Windows worked fine. You did not get the scroll functionality from the side of the pad, which is meant to act like a scroll, but it recognized movement and the two click buttons. After getting on the Internet, Windows automatically went out and found the Synaptics TouchPad driver for me.

Now, according to Device Manager, the driver will function after a restart. TouchPad works fine, go to restart, driver is applied, and.. nothing. The mouse will not move. Any USB mouse if plugged in works fine, but the click buttons and the movement on the pad do nothing.

If you go into Device Manage and uninstall the device, the TouchPad works again! It seems whatever TouchPad drivers that are loaded with Windows 7 work like a charm, besides the built in scroll area, work wonderfully, but the driver that it automatically downloads/installs on boot does not after restarting and applying that driver, even though the device is fully functional according to Device Manager.

Is there any way to FORCE the built in Windows 7 drivers, or a known fix to get the normal ones to work? Does this have to do with 64bit vs 32bit at all?

Note: I have downloaded the driver from the Acer website for Vista and ran it in compatibility mode for Vista, with no change, so it is not just the one Win is automatically finding.

Note2: I tried booting without any internet connection after disabling the driver, but Windows went ahead and installed the driver anyway. It was either still downloaded, or in fact comes with 7 and is not gotten through Windows Update, but is not installed initially? Plug and play is weird sometimes =/.

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Not Sure if this helps but...
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