Playing Blu-ray Disc / Unable To Download BDLive Update

Aug 7, 2012

I recently bought an Acer Revo AL100 and it was able to play all of the BluRay discs that I asked it to. I borrowed a copy from a mate and the Revo is able to detect that there is a disc in the drive, it chugs away for a couple of minutes and then I get a message that it was unable to download a BD-Live Update. Once I get this message the disc stops spinning and I don't get to watch my movie.

I get more or less the same results using the clear.fi application that came pre-installed, WinDVD Pro 11, PowerDVD 12 and Total Media Theatre 5 so I'm thinking that it's an issue with the hardware. The drive is a MATSHITA BD-CMB UJ141AL and I've been unable to find firmware updates for it anywhere. Is there anything else I can try short of trying to swap the drive for a different?

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