Unable To Install Itunes Update
Aug 16, 2012
I have just bought an iPad and have to update my version of iTunes.Currently I am running version 10:4:1:10 and need to update to 10:6:3. I have downloaded iTunes no problem but at the end of installation I get the following message "There is a problem with this Windows Installer package. A programme for this install to complete could not be run. Contact your support personnel or package Vendor".I have gone into services.msc and to the windows installer and run Start and also changed from manual to automatic to no avail.I am running Windows 7 64 bit with McAfee anti-virus software.
I want to synch my iTunes library to my iPad any suggestions as to how I can install the iTunes update?
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Jun 20, 2012
I previously had iTunes installed on my laptop (see specs below), but when the newest version came out, I kept getting error messages (shown below) when I tried to update to the latest version. Therefore, I completely removed iTunes from my laptop with the goal of doing a re-install from scratch. However, I continue to receive the same error messages as before (I say "continue" because I've tried several times with the same result each time). The installation begins without any problems, but after a few seconds, I get the first error message (see below), and then when I click OK, it runs for a few more seconds, and I get the second error message (see below). I am not having any other problems with my system, and I have run several anti-malware and -virus scans to make sure the problem in not an infection?And, by the way, the same thing happens when I right click the iTunes set-up icon and select "Run as Administrator".
FIRST ERROR MESSAGE:
iTunes Setup Error Message.jpg 35.27K
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SECOND ERROR MESSAGE:
iTunes Setup Error Message #2.jpg 35.11K
6 downloads
AFTERWARDS, THE FOLLOWING MESSAGE APPEARED:
iTunes Setup Error Message #3.jpg 48.42K
6 downloads
Machine Specs:
Sony Vaio SE Laptop 64bit
Windows 7 Professional
Intel Core i7 - 2640M Quadcore CPU @ 2.80 GHz
RAM: 8 GB
Network Card: Intel Centrino Advanced-N 6230
Display Adapters: Intel HD Graphics Family; AMD Radeon HD 6630M
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Aug 17, 2012
I have had itunes with an Wiondows XP 32 bit pc for many years. I now have a new pc with Window 7 64bit, i7-2600, 16 G RAM, and 1T of memory. My problem is I can not load itunes 10.6.3 into the pc. When I try, the program says it was interupted and the change did not take place. It then asks me to press finish or cancel. When I press finish, the program says thank you and gives me the4 option to store the program in G. I no longer have a G as that has been replaced by H. There is no opportunity to change the save location to H. and simply says to load the external disk, which does not exist.When I try to uninstal the itunes programs by strting with itunes first, the pc says that ituneshelper. Resources is not a valid short name.
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Jul 25, 2012
I'm having a major virus/malware issue as my McAfee firewall protection stopped working suddenly. Called McAfee to reinstall the virus software and they were unable to install it. They said that since my Windows Update feature is not working (there is a big red X and updates are not downloading and installing) the McAfee installation is failing. Asked me to fix this issue first and then try McAfee installation.
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Dec 3, 2011
BSOD and subsequent boot failure. Windows Startup Repair can't fix the computer automatically and I'm at a loss. The problem occurred after I updated to the latest version of Itunes a few days ago. Right now, I can't even boot into safe mode, so I don't know how to run the utilities.
Here is what I got from Startup Repair:
Problem signature
Problem Event Name: StartupRemairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21200795
Problem Signature 05: AutoFailover
Problem Signature 06: 9
Problem Signature 07: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Details about the computer:
Acer Aspire AS1830T-3730 laptop
Core i3 - 1.2GHz
4GB DDR3 SD RAM
WD Caviar Black 750GB
Windows 7 Ultimate x64 - (retail re-installed)
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Mar 23, 2011
I deleted the whole iTunes folder from my computer, and since I did that when I go to uninstall it in the control panel, it cannot find the file so it won't uninstall and I tried to re-install it but it's not working. I use Windows 7 Starter.
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Aug 20, 2012
My old computer crashed and I'm now on a new PC with Windows 7 Home Premium 64-bit.
I installed the latest iTunes successfully, but found that my iPhone 4 is now not syncing with it. It can detect the phone, but it's not adding or deleting anything - apps, music or photos. I used to be able to select a Photo Folder to sync from the PC hard drive, but now it no longer works. It, however, works well with my notebook which is running on Win Vista.
There is no error message, the sync and backup apparently goes on only for a few seconds, and then iTunes says it is searching for which apps to install but nothing changes. Even when I've clicked Apply.
I've also tried closing iTunes and I've rebooted the phone but no dice. I've also uninstalled iTunes to reinstall. Doesn't work either. And yes, I installed with the 64-bit installer.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Sep 26, 2012
Trying to install Itunes on my wife's computer. The program will only try to install on the w drive which is too small and can't be expanded. I've tried the steps to change the install to the c drive, but when I get to the install page it reverts to the w drive and will not let me select c drive. This is making me nuts. Anyone know how to fix this.
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Aug 16, 2012
looking for alternative for itunes for a while.I have an ipod touch 8gb.Now been looking at this piece of software and wondering will it recognise my ipod touch or will I have to stick to itunes,I have music photos & video clips on it now. This is what I've been looking at but will it recognise the ipotouch?? Link..... Free iTunes alternative - Manage iPod iPhone without iTunes
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Sep 16, 2011
I have a new gateway all in one touchscreen and I have tried to download iTunes several times but I keep getting a message saying that the windows is invalid I have spoken with the computer company and they said that it is a problem with iTunes now I can't get iTunes to help.
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Mar 1, 2012
I have to reinstall my iTunes because it isn't working properly. The problem is that it will install partway, then it tells me it can't continue because I don't have administrator rights. I am the only user and the administrator on the computer. It says to contact the administrator--I have told myself the problem
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Sep 18, 2011
I'm trying to downgrade from iTunes 10.5 to a version that doesn't crash (see my previous thread). However, whenever I do this, I cannot import my Library file (.itl) because it was created by a newer version of iTunes.
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Feb 1, 2012
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4043 Mb
Graphics Card: Intel(R) HD Graphics Family, 1797 Mb
Hard Drives: C: Total - 237916 MB, Free - 192093 MB; D: Total - 238622 MB, Free - 224591 MB;
Motherboard: Intel Corp., Base Board Product Name
Antivirus: Norton 360, Updated and Enabled
When I am prompted to download the newest version of itunes it gets to about 75% on the progress bar then completely freezes indefinitely. I don't get any error messages, it just stops progressing with the installation. I think its 10.5.3.
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Feb 2, 2012
I have administrator rights on my Windows 7 account, and I always have problems installing programs. Usually it is with a folder called config.msi. I don't have write permission for that folder and when I install anything I get multiple error messages about it.I have been unable to install the latest Itunes, and I tried to install it manually. Everything went fine, except for the usuall config.msi errors, until the final part of the install. It said it did not have permission to access the itunes folder in program files. I looked at the properties of the folder, and I did not have write permission. The Itunes installer undid the entire install and deleted the itunes folder.When I go to the program files folder, I do not have write access to it, and I cannot change it. I followed the instructions in this forum to enable the administrator account, and could not get write access to that folder from administrator either.The error messages I get look like there is another account out there that is a superuser. Is there any cure for this?
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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Jan 22, 2011
When I try to download programs, they either stall at 1% or are extremely slow and estimate they will take days.
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Aug 8, 2011
I use iTunes on my Windows 7 computer to sync with my iPhone, and the last time I went to open iTunes it gave me the error message "iTunes cannot run because some of its required files are missing. Please reinstall iTunes."I had heard that if I uninstalled Quicktime (which is bundled with iTunes when that is downloaded), then reinstalled it separately, it would work again, but after trying that it didn't. So I decided to just uninstall iTunes, then reinstall it. However, every time I try to uninstall it in Add/Remove Programs, it just sits there saying it'll be about eight more seconds to go to finish deleting, but it just sits, and sits, and sits...... Nothing. I also tried to just install the newest iTunes on top of the existing one, but every time I try it tells me that it's already installed and to click "Ok." So I can't uninstall it, nor can I install it, nor will iTunes open on its own. I had done a system restore recently, so I don't know if that had anything to do with it.
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Jun 7, 2012
whenever i try install updates for my laptop it goes through half way of installing the update then just stays at the same percentage for ever, im unable to update my laptop due to this.
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Aug 10, 2011
ive got a problem where im unable to update to windows 7. I have downloaded the update and run it both WITH and WITHOUT a anti virus. ive downloaded their readiness program to try and help out. i have been in another section of this forum about a high svchost.exe process running on my computer and im wondering if i can get any help in relation to either of these issues. i will attach the logs needed.
HJT log:
C:Program Files (x86)Mozilla Firefoxfirefox.exe
C:Program Files (x86)Mozilla Firefoxplugin-container.exe
C:Program Files (x86)Mozilla Firefoxplugin-container.exe
C:Program Files (x86)AdobeReader 10.0ReaderAcroRd32.exe
C:Program Files (x86)AdobeReader 10.0ReaderAcroRd32.exe
[code]....
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Mar 30, 2011
I can't find the drivers for my Mobile Intel� 915GM/PM/GMS & 910GML, in windows update. In my previous installation I was able find it in windows update.
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Nov 21, 2012
I have a Dell laptop with C: 58Gbytes and D: 392Gbytes.My C: is continually full and despite transferring various folders from C to D - it still continues to fill up leaving me unable to update McAfee etc - current usage C: shows 53K from 58G free - D: 392G from 397G Help!!
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Mar 18, 2012
I can't update my DESKTOP, I get the following error. Windows Update error 800f0829 If you receive Windows Update error 800f0829, it means that your computer is running on battery power. This update can't be installed while your computer is running on battery power. Connect your computer to an electrical outlet and try to install this update again. Error codes this applies to: WindowsUpdate_800f0829
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May 10, 2012
why cant i update my display adapters? it has 2 but it is both standard VGA . i cant install nvidia because it says that i dont have intel r.
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Jan 5, 2013
I have a Radeon HD 6670 Graphics Card. I've recently been playing black ops 2 and always got stuck on awaiting textures. I was told I need to update my drivers but there's a problem, I have no Catalyst Control Center! When I try to install it, the program never shows up. It says it successfully installed but it when I search for it in my computer the install file comes up. I've went into Windows Device Manager and it says my drivers are up to date, but when I go to AMD"s website i see a newer version. I try to download it but of course, I have no Catalyst Control Center. I have no idea how to fix this, and I hate getting into a match a minute late when playing bo2.
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Jan 23, 2012
I am trying to update my computer's clock by synchronizing with an internet time source, but keep getting "Unable to continue - you do not have permission to perform this task. Contact computer administrator for help"!! As I am the only user, presume I am therefore the administrator, and have never had any trouble previously?
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Mar 22, 2012
I am unable to successfully run Windows Update Service on my Win7 64-bit computer. I have tried the following:Run various fixes from Microsoft.com to "fix" windows update service (as shown here url...)Added update website to IE9 (as shown here url...)Turn off Windows firewallTurn off AVGRun various checkers such as malwarebytes, Spybot, Ad-aware, CCleaner, TDSSKillerCheck for proxy serverIn every case I still get Windows Update error 80072efd. I am out of ideas. I hope someone from Bleepingcomputers can take my case and walk me thru some other things to try.
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Dec 19, 2011
But anyway, I updated my windows 7 Ultimate 64bit on December 14th. When I tried to reboot, it simply looped over and over until system repair came up. I've run it 19 times to date, and nothing. Luckily I have another windows 7 ultimate 64, and I created a repair disk on that to use. I tried the memory restore boot option, disable driver signing, diagnosed memory errors, etc. I tried to run an SFC Scannow, but it always says that there is a system repair that requires a reboot, please try again later. I managed to get all of my files off the computer, but still, I have nine different users on it, and it would be a pain in the ass to restore it. Is there anything I haven't tried?And before you ask, this is a legitimate copy -.-EDIT: I thought to disable automatic reboot after a crash, and I got the following error message:STOP: c000021a {Fatal System error}The non-DLL file included in known DLL list. system process terminated unexpectedly with a status of 0xc000036f (0x005ff710 0x00000000)
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Mar 24, 2012
I tried to update itunes and failed because of "Invalid signatures." I cannot only not update itunes but i cannot run any setup.exe like itunes or skype. I also cannot update my malware program or update mozilla firefox. I am looking for any insight on what could be doing this. I will try anything.
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Feb 17, 2013
This Microsoft update repeatedly fails on my automatic updates. I try to do it manually, still no luck.: Security Update for Microsoft Works 9 (KB2754670)
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Nov 24, 2012
Finally, my Outlook also doesn't work. I get the following error message:Task email address - Receiving' reported error (0x80040900) : 'The server name you entered cannot be found on the network (it might be down temporarily). Verify that you are online and that the server name is correct.'
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