No Internet Connection After Changing To New Modem Router

Mar 15, 2012

I've just bought a new router-modem (lynksys x2000) to replace my old modem.After going through the setup(by using quick install guide CD-ROM provide with router-modem), i've got no internet connection. My laptop can connect to the router-modem but not the internet.Do my new modem have its own firewall?(I know my laptop firewall is running). Do i need to disable the firewall? If yes, which one should i disable, my laptop of modem.

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Connection -specific DNS Belkin
Description Realtek PCIe GBE Family Controller
Physical Address 00-00-00-00-00-00
DCHP Enabled Yes
Ipv4 Address 192.168.2.2
Ipv4 Subnet Mask 255.255.255.0
Lease obtained Wednesday, November 10, 2010 9:45 PM
Lease Expires Sunday, December 18, 2146 4:17 AM
IPv4 Default Gateway 192.168.2.1
Ipv4 DHCP Server 192.168.2.1
Ipv4 DNS Server 192.168.2.1
IPv4 WINS Server
NetBIOS over Tcpip enabled Yes

The Connection was working about ten days ago and then suddenly stopped and read as an unidentified network no internet access. at one point is was not receiving packets but now it is but it still says no internet access on the IPv4 Connectivity. Media state is also enabled and the speed is 100.0 Mbps when i troubleshoot it says windows cant identify problem but in the details it says default gateway is available. when i use the cmd prompt ipconfig/all my local ethernet adapter has a physical address of all zeros.

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My internet connection shows 'no internet access' even though my ISP shows the connection is coming into the house just fine. I usually use a router (NetGear-WNR3500U) but I right now I have the Ethernet connection plugged directly into my PC. I tried directly plugging into my laptop and the internet works just fine. So I know the problem resides in the PC.

Some troubleshooting things I have tried.

-Power cycled my modem, router and PC.

-Repinged my connection from my ISP(Comcast Xfinity)

-Used the reset option on the router and the modem

-I was walked through the internet options needed with the tech support from my ISP to make sure DHCP was enabled and every other setting was correct, and he cleared me that all settings were correct.

-Tried ipconfig commands to /renew and /release my IP When I tried ipconfig /renew I get the error 'An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server'

-Restored my PC to a restore point where the Internet was working

All of these options did not work.

What I think the problem is and I am not sure how to fix it, when I run the ipconfig /all command my Auto configuration IPv4 Address shows 169.254.112.76 which I was told is a router IP address even though I am plugged directly from the modem to my PC with an Ethernet cord. So I think that's my problem? But I am not sure.

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Jan 20, 2012

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The same problem also occurs sometimes when im switching from one wireless connection (at home etc) to another (work etc)..I've had this problem for a few months now.. Comming to think of it i might have had this problem ever since i got my laptop.. Rebooting my computer fixes it every time, but it's not a permanent solution.. Im running original Windows 7 Home Premium x64 which came with the laptop.. Also im not using static ip or anything like that - switching to static ip doesn't do the trick.. Running ipconfig /all command from cmd also shows me as connected to the right router.. The problem occurs every time i switch between cable and wireless and not only at my home or work but also at friends..I'm not sure if i need to leave any more details, if i've left anything out just let me know.

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So I bought a new Asus laptop that came with Windows 7 operating system. I tried to connect to Xbox Live the same way as I did with my old laptop, but it will not connect. The lap has a good wireless connection to the internet. (same connection as the old laptop).

I have enabled sharing in the network options. Reconfigured the xbox 360s IP address manually, automatically, and restored the factory setting, Still no connection.

Manually changed addressing on the laptop. Still no connection. The Error message on the Xbox is: Can't obtain an IP address from your router or modem.

Called Xbox tech support, Spend over an hour trying to fix the problem. We did everything. Turning the system on and off, modem on and off. reconfiguring the IP addresses manually, automatically, restoring factory settings, Changing the network setting on the laptop, enabling sharing, and so on. Still unable to fix the problem. The tech support person stated, it is a Windows 7 problem and he is unable to fix it.

I reconnected the old laptop and it connects fine without any issues. The old laptop has one foot in the recycle bin, and I would like to be able to use the New Laptop to connect.

I know the either-net cable works fine. I know I have a good wireless connection to the laptop. (Comcast).

The port on the laptop works with my printer. So I'm sure that's good. I have enable network sharing in the network settings. I have tried changing the IP addresses. Any suggestions?

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