'No Internet Access' IP Address Shows Router Not The Modem IP Address

Jul 7, 2012

My internet connection shows 'no internet access' even though my ISP shows the connection is coming into the house just fine. I usually use a router (NetGear-WNR3500U) but I right now I have the Ethernet connection plugged directly into my PC. I tried directly plugging into my laptop and the internet works just fine. So I know the problem resides in the PC.

Some troubleshooting things I have tried.

-Power cycled my modem, router and PC.

-Repinged my connection from my ISP(Comcast Xfinity)

-Used the reset option on the router and the modem

-I was walked through the internet options needed with the tech support from my ISP to make sure DHCP was enabled and every other setting was correct, and he cleared me that all settings were correct.

-Tried ipconfig commands to /renew and /release my IP When I tried ipconfig /renew I get the error 'An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server'

-Restored my PC to a restore point where the Internet was working

All of these options did not work.

What I think the problem is and I am not sure how to fix it, when I run the ipconfig /all command my Auto configuration IPv4 Address shows 169.254.112.76 which I was told is a router IP address even though I am plugged directly from the modem to my PC with an Ethernet cord. So I think that's my problem? But I am not sure.

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Modem And Router Will Not Connect To Computer Only Shows Unidentified Network/public No Internet Access, Wired Connection

Nov 11, 2010

For some reason my router and modem will not show correctly on my dell inspirion one desktop. Im running windows 7 and here are the net work connection deatils

Connection -specific DNS Belkin
Description Realtek PCIe GBE Family Controller
Physical Address 00-00-00-00-00-00
DCHP Enabled Yes
Ipv4 Address 192.168.2.2
Ipv4 Subnet Mask 255.255.255.0
Lease obtained Wednesday, November 10, 2010 9:45 PM
Lease Expires Sunday, December 18, 2146 4:17 AM
IPv4 Default Gateway 192.168.2.1
Ipv4 DHCP Server 192.168.2.1
Ipv4 DNS Server 192.168.2.1
IPv4 WINS Server
NetBIOS over Tcpip enabled Yes

The Connection was working about ten days ago and then suddenly stopped and read as an unidentified network no internet access. at one point is was not receiving packets but now it is but it still says no internet access on the IPv4 Connectivity. Media state is also enabled and the speed is 100.0 Mbps when i troubleshoot it says windows cant identify problem but in the details it says default gateway is available. when i use the cmd prompt ipconfig/all my local ethernet adapter has a physical address of all zeros.

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I have enabled sharing in the network options. Reconfigured the xbox 360s IP address manually, automatically, and restored the factory setting, Still no connection.

Manually changed addressing on the laptop. Still no connection. The Error message on the Xbox is: Can't obtain an IP address from your router or modem.

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PC details
Model: Packard Bell Power x-30
Processor i7 870 @2.93GHz
RAM: 8GB
O/S: Windows 7 Home Premium (64-bit)

Modem Router details
Netgear N300 Wireless Dual Band ADSL2+ Modem Router

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Subnet mask: 255.255.255.0
Default Gateway: 192.168.0.1
And therefore forced to set the DNS Server address too
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[Code].....

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