Laptop Hang On Shutdown After SP1 Install?
May 2, 2012
I was installing SP1 on a recently purchased laptop (Acer Aspire 5742) running Windows 7 Home Premium 64-bit. Installation was done via Windows Update and was reported successful. On subsequent required reboot, however, the system just hang, at shutdown screen. Some half a day has passed already and I wonder what now, whether I should go for a hard reset and force turning it off, and what would be the proper way to do that, in hope to cause the least damage, both to Windows and the SP install and even the hardware eventually?... I've tried already hitting the power button, even for some more than a couple seconds, but it didn't go off and I admit I became afraid of persisting on that... I've also already read about having to hold the power button for actually some 60 seconds..
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Jan 27, 2013
Anytime I have my external hard drive (2 TB Seagate Expansion) plugged into my computer (any USB port) and I try to shut down, it comes alive from sleep after being unused and spins up while Windows is in the blue backgrounded screen that says "Shutting down" and it just completely stops the process of shutting down, leaving it there for minutes and possibly more (can't remember how long at the longest, been so long since I left it plugged before shutting down and I usually just unpower the drive if it hangs).
What causes Windows to randomly start accessing the drive? It only has my movies and music and images and manual backups, so no program actually needs those files and at that phase with the shutting down screen, no other program should be running but the OS itself. (somewhere else it was suggested that any programs still running would cause the drive to spin up when trying to close)Here's my basic system info from the TSG info tool Quote:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 4
Processor Count: 8
RAM: 12279 Mb
Graphics Card: NVIDIA GeForce GTX 560 Ti, 1024 Mb
Hard Drives: C: Total - 114370 MB, Free - 46618 MB; E: Total - 194558 MB, Free - 42107 MB; F: Total - 759306 MB, Free - 37164 MB;
Motherboard: ASUSTeK Computer INC., SABERTOOTH X58
Antivirus: avast! Antivirus, Updated and Enabled
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Oct 4, 2012
This is my first post and wasn't sure which exact board to post to so I thought installation might be one. I have a windows 7 64bit machine installed on a 250gb hdd. Here is the exact sequence of events. Shutdown computer last night (it had been on for 2 days straight). Turned it on this morning, bios screen loads fine then it jumps to a black screen with the text "Loading Operating System..." and it hangs there. I tried multiple configurations to detect the problem. I feared for the life of my hdd. I unplugged my other 2 hdd and the dvd drive from power and sata and rebooted. Now I get "Loading Operating System..." BOOT DRIVE FAILED INSERT CD AND PRESS ENTER TO CONTINUE. Re-install any other drive combo and get the standard hang screen. I made no major changes to my setup in the last 2 days, no software, no windows update, no hardware changes whatsoever.
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Apr 16, 2011
for every sec my laptop getting hang
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Nov 23, 2011
my laptop with window 7 OS does not shutdown when i click on shut down tab.
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Jan 26, 2013
i am always getting force shut down message whenever i processed shut down process.
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Sep 17, 2010
I have been running a very stable build of Windows 7 x64 for about a year now and I decided to update my MOBO and purchase an SSD to be my new OS drive.I've booted the DVD (2 copies) and formated both my SAMSUNG and my KINGSTON drive's and created my PRIMARY partition on the SSD. I have tried installing it 4 different times with 2 seperate disk and each time it finishes "Expanding Files" the "Installing Features" finishes instantly (a second passes and the checkbox appears next to it).
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Apr 11, 2012
i will shutdown the laptop it will switched on automatically
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Nov 22, 2012
i cannot do anything with my laptop it restarted unexpectedly during install and i tried a windows 8 install but no hdd found what can i do?
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Apr 17, 2012
i m having problem with my lapy since last 4-5 days.. i am unable to shut down my lapy..when i shut it down it takes too long to shut down & it shows shutting down screen....
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Sep 4, 2012
My Acer Aspire S3-951 laptop has a few shutdown issues. It will not shutdown or restart, without manually holding down the power button. Windows seems to be shutting down, and then the screen goes black but the laptop is still running. Restart does not work unless i've installed something that requires a restart. It will not restart if i choose the option from the shutdown menu. I've tried to update all my drivers and i also updated the BIOS, with no luck. I have also tried to do a clean boot and uninstalling some programs that might be causing this.[CODE]
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Aug 5, 2011
I wonder why, Recently whenever I want to shutdown my laptop, it will freeze on the Shutting down screen and not working. I always need to force shut down by pressing the power button for 5 secs and when my laptop idle for awhile, all of my device plugged in will error.
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Apr 1, 2012
My laptop PC restarts on shut down
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Nov 14, 2011
In Windows 7, when the Shut down button has an exclamation point on it, it installs updates before shutting down.How can I see what updates it is going to install before I shut down?Can I turn this option off so it only installs updates when I select?
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Apr 13, 2011
I have an HP Laptop model 6735b with an AMD Turion DualCore ZM-84 Mobile processor and 2GB of RAM. I purchased it in January 2009 and installed windows XP on it, which I had no problems with. I recently installed Windows 7 on it, and it will not power down or go into hibernate mode without being on external power. When I tell it to hibernate or shut down it will power the screen down, but thats as far as it will go without being plugged in. All of the lights stay on (volume control buttons, wifi indicator, etc.), the hard drive continues to run, and it will stay like this until I plug it in, at which point it will finish its power-down or hibernation.
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Nov 17, 2012
considerably slow on start up, shut down, loading and commands. scanned avg antivirus, malwarebytes & superantispyware which showed no threats; also ran ccleaner & defrag.
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Jul 4, 2010
How I can schedule my laptop to shutdown every 2 hours?
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Apr 1, 2012
This problem started a few days ago. Whenever I close my laptop, the computer shuts down. I've done the obvious and checked the settings for sleep, hibernate and shutdown on lid close, but those are all set to sleep, not shutdown. As you might imagine, this issue is a real hassle. I've been losing work and spending far too long on start up time with this.
The laptop itself is an hp pavilion dv4, if that might have anything to do with it.
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May 14, 2012
For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything!
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Oct 13, 2010
Why does my laptop takes forever to shutdown? im using windows 7 ultimate x64
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Nov 7, 2011
it just shutdown automatically while watching film or doing other thing without any warning? i am using window 7?
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Nov 1, 2012
what can be the problem my asus laptop shut down itself and not switching on?
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Sep 26, 2011
I downloaded windows 7 from the MSDN Microsoft alliance thing that my professor signed me up for. Anyway while i was installing i got to the part where it said expanding windows files and gave a % or something. Anyway it got to 65% or so and i left the room and when i came back a minute later my computer was off. At first i thought it was probably restarting because i know that is suppose to happen. However when i waited a few minutes i realized it wasnt coming back on. So i tried to hit the power button to turn it on and i get NOTHING! What the heck happened, everything seemed it was running fine. My processor supports 64 bit and i have more than enough hardware to run it fine. I even did the adviser before hand and my system checked out.
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Jan 30, 2011
I try to install Windows 7 on acer aspire 5536 but when i get windows loading files or when i need to press any key to start up the windows install it just shutdown. Now it has vista installed. What could be the problem? On acer website it says that it's compatible with Windows 7
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Aug 21, 2010
Im having a really stressful bug, I'm trying to do a clean windows 7 install.What happens is the setup will load and the splash logo with the 4 colour balls that form a windows logo will appear, but shortly after that it will shutdown, going into a "hibernate" mode and if i try to turn it on with power again there is no video input.I've been searching the internet alot for any answer but nothing has worked
I am using a burned windows 7 disc, I have a OEM key that I bought from newegg however the disc is not with me as I am in Canada and I had it shipped to family who gave me the key through e-mail.Also, I was successful in installing XP on the hard drive, but windows 7 only causes a shutdown.It had windows 7 before that I had installed, but it was the enterprise version and it had no product key so I wiped the hard drive once I bought the legitimate key
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Oct 28, 2012
I just installed a new SSD drive along with two 1TB drives that I put into a RAID 0 configuration. Everything is running great, bootup is fast.
Weird thing is, when I shut my computer down now, windows seems to shutdown, and I hear my Hard drives turnoff, but the fans and leds on the computer keep running for about 2 to 3 minutes before they shut off. Before with my old HDD, it would shutdown windows and the computer would shutdown immediately afterwards.
I'd like it to shutdown immediately again, I sit there waiting for it to turn off as I want to make sure I don't leave the fans running all night.
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Nov 3, 2012
I just bought an ASUS Zenbook UX32A, it has an SSD 32 and SATA 500, I deleted the recovery and did a clean install of Windows 7 on the SSD (originally win was on the SATA) and I uploaded all the drivers and did some windows updates. the laptop will randomly shutdown once a week or every two weeks, and the boot order will get switched to the SATA. Obviously i will get an error "windows cant boot" etc. I have to manually go in bios and switch it back to the SSD.I scanned the computer with Avast and did the boot scanner, 100% clean
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Feb 16, 2012
New laptop, it was shut down or closed during the update and now is frozen on the 7 of 8 screen and just hangs there. I cannot reboot and it did not come with a recovery disk. I can't get it to come off this screen at all. I tried shutting it off but an orange light flashes and when I turn it back on it's still on that screen. Since I have no recovery cd or repair CD what do I need to do? If I have to restore I really could care less as I don't have too much on it because it's new. Maybe some photos but whatever.
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Jun 9, 2012
Asus A54C-SX327S and no matter what I do whether I shutdown or hibernate it always powers back up on its own when the power in plugged in. If I unplug the power it shutsdown fine and I can plug the power back in and nothing happens, it just charges like a normal laptop.
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Dec 13, 2012
Starting about a week ago, my lenova v570 laptop started acting weird.
When i shut down the computer the screen turns off, but the lights and fans are still running, i have left it for several minutes and nothing happens. i end up holding the power button for about 10 seconds to turn it off. And when i do turn the computer back on a notepad opens up named "debug" containing a very long message starting with "[1204/172346:ERROR:backend_impl.cc(2086)] Corrupt Index file[1204/172346:ERROR:cache_util_win.cc(43)]"
This has been happening for the past several days now and i have come to worry a lot about the situation. I am not much of a computer..
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Jan 22, 2013
my acer 7520 laptop shut down suddenly last week with a bluescreen and a line of figures and letters, yesterday it shut down once suddenly switching itself off and tonight just keeps shutting down after about three minutes, this is the longest its stayed on whilst I discovered this site and typed this mail
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