Laptop Will Not Boot After Power Cut

Nov 7, 2012

how to install windows hoping that it would fix a problem he has recently had, He was updating his system and a power cut happened, and his laptop turned off. When he boots up, he gets to options, Start windows Normally, Launch Startup repair, He asked me if i could fresh install windows as that may help, When I try this, the system freezes at Setup is starting, If I run startup repair, I get error 0xc00000e9 (Error communicating with device) If I start windows normally, goes to starting windows, then the same error
I am guessing the hard drive failed, but I want to make sure before telling him.

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