Huawei E156g Mobile Modem Freezes

Nov 7, 2009

Huawei e156g Mobile Broadband USB Stick

HP Pavilion dv7 2070ea

Windows 7 Professional 64bit

The laptop came preinstalled with Vista Home 64bit and i was able to use the mobile broadband without any issues.

I have installed Windows 7 Pro 64 in a dual boot config and it runs fine on wired or wireless connections, but when i try to use the mobile broadband i run into issues.

After the modem driver and software install and a few restarts I was able to get all the devices in the device manager to be happy, and i was able to connect via the 3 Connect software and access the internet. But after a few minutes Windows will inevitably lock up, regardless of what program is being used. The screen will freeze, there will be zero harddrive activity and the only course of action is to hold down the power button

The mobile broadbands company site says that the vista drivers should be happy on windows 7, but something isnt happy.

I really need to resolve this as my mobile broadband allows me to connect to various servers for work via its allowed IP address.

Is this the modem, the USB bus or something else?

I have checked the event log and there isnt anything useful in there.

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Other user (other modem brand) of PTCL V or windows XP service pack 3 and vista user may get help from there to install their drivers.

As we know that win 7 has great support for previous windows applications so software make no problem only driver create a problem.

To install the driver follow these steps.

1- Insert CD into CD/ DVD ROM.

2- Cancel auto run of huawei application.

3- Go to start Menu in search bar type "Troubleshooting" and open it from menu.

4- Now click on programs and follow the instruction (Run application in Win XP service pack 2 compatibility mode and follow procedure same as XP).

Select not listed….

Select Location of application….

Click on "Try recommended settings"

Now click on start the Program…

5-After installizations save compatibility settings. (Windows may warn u that it is not compatible just ignore it).

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7-Refresh the list of device manager or re-open it. U will see that USB-Serial Port (COM 3) in Ports (COM & LPT) will be marked with sign. Now perform same procedure as in step 6 with it.

Now you are ready to use your application.

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