Have Trouble Sending Command To Program

Feb 11, 2012

Sometimes when I try to click on a link, or if I save a link to my desktop, I get an error code when I try to access it that says "there was a problem sending the command to the program". The problem started after I suffered a system failure when installing Norton Internet security.
I have a Dell XPS 600 Desktop, 150 GB, 8 megs

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Sending The Command To The Program?

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Every time I try to open a Microsoft Word file or Excel file, a popup comes up displaying the "There was a problem sending the command to the program." message. Here is a list of things I've tried so far:

1. Deleted the "Data" registry key from the correct registry path.

2. Ran the "winword.exe /r" command from command prompt

3. Repaired Microsoft Office using the installation CD.

4. Ran the Microsoft Diagnostics (which didn't find any issues).

5. Reassociated the extensions in Control Panel > Default Programs.

6. Ensured that the "Run as administrator" checkbox isn't ticked in winword.exe's properties.

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Maybe a driver update is needed.

Does this sound like a problem with the USB chip?

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Forgot about trying in safe mode...hope that does it.

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