External Hard Drive Detected But Not Accessible?

Oct 24, 2012

I have windows 7 32 bit on a toshiba laptop. I am posting becuase this is a strange situation. I have a goflex exteral terrabyte. The computer recognizes it, lists it in the device manager and claims that it is working properly. However, I can't access it, I can't save anything to it, or get anything from it, or even see the files on it.

Now, I have a mac and a pc, the drive said it could be used on both. So i first used it on the mac (and it works perfectly) but not on the pc. It there a share error maybe?

I am an editor and I was hoping to be able to easily move from my computer (mac) to my clients (pc).

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Computer Specs
Windows edition: Windows 7 Home Premium
Manufacturer: Dell
Model: N5110
Processor: Intel(R) Core(TM) i3-2310M CPU2.10GHz 2.10 GHz
Installed memory (RAM): 6.00 GB
System type: 64-bit Operating System

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