WD Passport External Hard Drive Not Being Detected

Jul 10, 2012

my 80GB WD Passport is not being detected by my laptop when plugged in (by USB). A LED at the side of the external hard drive indicates that it is being powered on even though the computer shows no sign of detection (no sound indication; nothing showing up in My Computer). External Hard Drive Specs 80GB Wd Passport, model wd1200u017-002.It is only compatible with USB 2.0.

Computer Specs
Windows edition: Windows 7 Home Premium
Manufacturer: Dell
Model: N5110
Processor: Intel(R) Core(TM) i3-2310M CPU2.10GHz 2.10 GHz
Installed memory (RAM): 6.00 GB
System type: 64-bit Operating System

(note this computer has both USB 2.0 and 3.0 ports, & I tried the harddrive in both ports)

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