Bugcheck Code: 0x9F (0x3) And "Won't Shutdown Properly"?

Sep 25, 2012

I have been experiencing shutdown issues for the past 4-5 days now. I click the shutdown option under the start menu, and the screen goes black and the power button is still illuminated. The light had usually gone off, indicating the computer is powered off, but now it's non responsive and I have to hold the power button down to shutdown. Upon further research, I saw a bugcheck on the 20th of Sept 2012, about 4-5 days ago. Has to be related. Furthermore, when the computer goes into hibernate, it becomes non responsive as well, just like the shutdown issue. Of course here is the requested info per the sticky.

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Mar 28, 2012

I have a pc with following spec:

Windows Home 7 64 bit
Packard Bell ixtreme M5722
Intel(R)Core(TM)2 Quad CPU
RAM 6GB
160GB HD

It is a factory refurb ex-demo which came with windows 7 installed.I originally got the machine in January with a 1TB HD plus NVidia GeForce graphics card.Using with USB wired mouse, wireless keyboard.All was well for 10 days or so until it started having unexpected shutdowns.These increased to become full BSOD, occurring once or 2x daily.These events sometimes occur without warning although sometimes the mouse/keyboard goes sticky for up to an hour before problems occur.The machine has been back to supplier where it failed to display any problems.I have tried it without graphics card, tried disconnecting speakers, using with/without surge protected adaptors, tried different mouse/keyboard (wired and wireless).

Finally I tried my 1TB HD in another PC (same model as mine).Complete lockup of keyboard/ mouse.Reinstalled on 160GB HD (all that was available to test) in the alternative PC, refused to work with wireless keyboard and mouse, ran fine for a week with USB wired devices. Swapped back to my original PC keeping 160GB HD, ran 2 days ok, now back to same BSOD message.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

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I've had this Dell Studio 17 laptop for a few years now, and have ran into a few problems in the past. However, in the past few weeks, the computer seems to blue screen almost every time I close the lid and it enters sleep mode. This has not happened at all while the computer itself has been running. Here is the minidump file from this morning. All of the 8-10 minidumps since 12/11 seem to point to "ntkrnlmp.exe", if I'm reading that correctly.

DRIVER_POWER_STATE_FAILURE (9f)
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subsystem.

[code]....

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19 BSOD Crashes In The Past 4 Month, Mostly 0x1A, But Also 0x24, 0xE4, 0x19, 0x9F?

Apr 18, 2012

I had 19 crashes in the past 4 month.A computer is 13 month old. The first BSODs happened on 27/12/2011. The exact statistics:

0x1A MEMORY_MANAGEMENT - happened 10 times (the 5 most recent crashes were 0x1A)
0x24 NTFS_FILE_SYSTEM - 4 times (the most recent happened 3 weeks ago)
0xE4 WORKER_INVALID - 3 times (the most recent happened a month ago)
0x19 BAD_POOL_HEADER - 1 time (2 weeks ago)
0x9F DRIVER_POWER_STATE_FAILURE - 1 time (3 month ago)

I'm attaching 3 most recent dump analyses.Besides BSOD, I'm also seeing event 11 in the event log, with messages like "The driver detected a controller error on DeviceHarddisk3DR3". Harddisk3 is likely to be a WD Passport drive plugged into USB 3.0 port. The drive is used for Acronis backup.Interestingly, the event 11 started to happen on 19/12/2011 (shortly before the first BSOD).

1) I'm ruling out RAM issues. Few weeks ago I bought a brand new 4x4GB kit and replace the old RAM modules. The problem still continued.

2) I upgraded motherboard's BIOS, downloaded and installed all the recent drives from ASUS site, installed the latest AMD Radeon drivers. All with little help.

3) chkdsk didn't report any errors.

4) I used Kaspersky Anti-Virus 2011 before, and upgraded to Kaspersky Anti-Virus 2012 in March. This upgrade had little effect on BSODs.

5) I'm also using Acronis True Image Home 2011.

6) System configuration:

CPU: Intel i7-2600 (stock clock)
Mainboard: Asus P8P67 LE
RAM: Corsair 4x4GB kit CML16GX3M4A1600C9B at XMP speed (G.Skill F3-12800CL9D-8GBXL before that)
GPU: Fanless Gigabyte Radeon HD 5750
SSD: G.Skill Phoenix PRO 120GB as OS drive
SSD: Intel 520 120GB SSD as data drive (this was added recently - BSOD happened before this SSD was installed)
Discrete NIC: Intel Gigabit CT Desktop
Discrete COM port: MANHATTAN Serial PCI Express Card
PSU: Seasonic X-650
UPS: APC Smart-UPS 750 VA (SMT750I)
OS: Windows 7 64-bit SP1

Interestingly BSODs often happen at night, when the load is minimal. So I don't think it happens due to overheating.My prime suspects are: motherboard, fanless GPU, Phoenix Pro SDD, Acronis.

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Jul 12, 2012

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Nov 11, 2009

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Event wiever says:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80002a10477)

What could be the cause? Driver, application?

I am going to test the memory with memtest just in case.

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Startup Repair / Bad Hard Disk - Bugcheck 7a

Feb 24, 2012

I turned my computer off so it could update. It turned off correctly. The next morning, I turn on my computer, and windows starts, and then configures it's updates. After this windows restarts my computer. When the computer restarted, Windows couldn't start. I tried multiple times, but got nowhere. System restare didn't work, I got errors when trying to restore. (I have tried 2 different restore points.) Startup repair, after a few tries, finally gave me an error. It said:

Root cause found:
Bad hard disk: Bugcheck 7a. Parameters = 0xfffff8a001342c00, 0xffffffffc000009c, 0xdda0b8c0, 0xfffff900c0780000.

Every other test ran without errors. This was somehow caused by windows update, because my comp has worked perfectly until windows installed these updates.

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Windows 7 X64 Random BSOD's Different Bugcheck Codes

Feb 9, 2012

The poblems started a few weeks ago when i upgraded the CPU and the GPU. The vendors of the components and the motherboard stayed the same. (E6550 --> E8500 and HD4850 --> HD6850)It had some crashes before but now it got realy bad so i reinstalled the system, updated MB bios, dowloaded drivers from vendor sites, updated everything and only installed basic 3rd party drivers and software.The crashes still remained they happen more often when the computer is under heavy load (3D operations, games running), but they also occur if im playing a video or just use a web browser.I ran memtest, chkdisk but nothing, then furmark and intelliburn but no effect.The remaining drivers came up clean with verifier, and i looked after anything that came up from the crashdumps but my windbg knowledge is limited.

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Sep 6, 2012

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Computer Rebooted From Bugcheck - DLLs For All Apps Being Loaded

Apr 1, 2012

Running windows 7 ultimate 32bit full retail.
Asus M4A77TD.
Radeon 3850.
AMD Phenom ii black edition.
2 x 2GB Patriot G2 PC3-10666 1333MHz.

Running Windows 7 for about 3-4 months after old motherboard died. System was idle for about 2 hours when screen went blank for about a second, then replaced by bluescreen.

"The computer has rebooted from a bugcheck.
The bugcheck was: 0x000000c2 (0x00000007, 0x0000109b, 0x08060017, 0x87d1d218).
A dump was saved in: C:WindowsMEMORY.DMP.
Report Id: 033112-16177-01."

Got this from event viewer. This has happened a couple of times intermittently, but let it go...til now, not sure if its the same error message, as this is the first time I got BSOD while system idle. Also, have had other erratic behaviour e.g.: while transferring large files to external drive transfer would stop leaving me thinking all done, this would happen when power options set to power down monitor after 30 minutes. Have set monitor to never sleep and problem solved, but maybe worth a mention here. Also, have noticed warning in event viewer, "dll's for all apps being loaded". Using avast free av, and noticed avast real time scanner going crazy with 100%...maybe its scanning all these dll's at that time but again not sure, just maybe worth a mention.

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Apr 16, 2012

My pc shutdown unexpectedly and coming blue screen. The computer has rebooted from a bugcheck. The bugcheck was : 0x000000d1 (0x7ec1d0b8, 0x00000002, 0x00000000, 0x8c61c031)

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The Bugcheck Was: 0x0000009f (0x0000000000000003, 0xfffffa800a6bc050, 0xfffff8000472f4d8, 0xfffffa8009a53e10

Jul 31, 2012

I received the BSOD twice today. I was just surfing the internet, nothing else. I have up to date virus and spyware and do regular scans. Not sure what the problem is. This is from the event log:The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa800a6bc050, 0xfffff8000472f4d8, 0xfffffa8009a53e10 I uploaded the files per the instructions.

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Nov 15, 2011

I've been experiencing seemingly random crashes and auto-restarts of my computer that started a couple months ago. When it crashes, the video feed to my monitors stops so they go dark and say no signal and any sound that was playing begins stuttering; after about 10 seconds my computer restarts, so apparently there was a bluescreen that I could not see and the delay was windows saving the crash dump.The problem is that the crashes are completely random; well, not completely, they only occur when I'm playing a fullscreen game, never when browsing the web or watching videos. About a month ago I freshly reinstalled windows 7 on a spare hard drive; hoping the problem was somehow related to 'garbage' and a fresh install would fix it. It stopped... for a while, and then started back up again.

I did some googling recently, found that someone with a similar issue had fixed it by upgrading their drivers; did so and found several including mobo inf and related were very out of date. That was about a week ago. When Skyrim was released on the 11th I did a marathon gaming session that lasted about 30 hours (yeah, I know) with zero computer issues whatsoever.Then, yesterday afternoon I started playing Skyrim again.. and it crashed again randomly about 2 hours into my play. Crashed again about an hour later; and then this evening it crashed like 10 minutes into my play session.I don't normally ask for help with computer issues; I've always fixed them myself with assistance from googling stuff and forums that helped me figure out what to do, but this is beyond me.

I built my current system december '08, upgraded the graphics card to the current gtx 570 last december and upgraded my OS from vista to 7 a few months ago. The rest of my system info is in my system profile stuff. Brief version below:

Gigabyte EX-58 Extreme
Core i7 920 stock clock (2.66ghz)
6GB (3x2GB) Corsair XMS3 1600MHz
EVGA GTX 570
Antec TPQ-1000 PSU
Windows 7 Pro x64 OEM

Also, my system runs quite cool; normal cpu idle temps are 84 F and system 120 ish. I've never experienced any graphical corruption either.One other thing I just recalled. Before about november 8th, these crashes used to say they were related to:Event 18 WHEA-logger A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor ID: 0

However, these particular crashes stopped once I upgraded my BIOS from the mobo original to the latest (non-beta) bios F12

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