Black Screen After Initiating Windows 7 Update?
Oct 8, 2011
I Reinstalled OS a couple of days ago on my Win 7 64bit laptop, since a lot of files on my HDD were corrputed... Now, after reinstalling most of my programs and data, I go to play CoD2, and it was giving way lower FPS than usual. I couldn't try any other game because I hadn't installed any yet. So, I installed a high FPS config, and it didn't help, so I looked for solutions...I reset all CCC settings to default, and did something with DirectX etc (not sure if this fixed it or if it was just heat, or a program running). Even though the problem was gone, I already had Windows Update downloading, and it finished, so I ran it (game and browser window was still open). I selected ATI Mobility driver in the optional tab just for fun, on top of all the recommended ones, even though I already had the most recent one (from like December last year because it's the latest compatible for my laptop due to switchable graphics etc)...
It started installing, screen reset a few times, and then just went black and stayed there. Audio and everything is still running, but I'm left with just a black screen. Should I wait an hour or so, then force restart? Or what? Tried HDMI to TV, says no signal.TLDR; Left with black screen while Windows Update started installing GPU driver etc, audio still running, scared to restart because I don't want to corrupt... What do?
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Sep 15, 2012
I'm currently in safe mode in my windows 7 laptop which I can only access this computer by. The reason is because when i try to boot windows regularly, I get past the login screen then to be pwned by some black screen with my cursor only displaying. I downloaded a software from IOBit called Advanced system care, then I ran a full system clean. I came back later to reset my laptop and encountered an update, I let it update. When the update was finished, I started getting the Black screen of death.
Things I tried:
- System restore (It couldn't find a restore due to the update)
- Uninstalling updates (No difference was made)
- The CTRL+ALT+DEL then some link for the fix (CTRL+ALT+DEL doesn't work)
- Start up repair (Nope, no difference)
- The /sfc command (It worked but, still no difference)
I'm think pretty much stuck as I don't have a Windows 7 CD, although I have a formatted USB, I'm considering downgrading to XP. But, I'm getting problems with that as well.
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Dec 14, 2012
I am using my school tablet to write this since my other (gaming) laptop is unusable as I will explain.
A few days ago I turned on my (gaming) laptop computer and, after briefly showing the "Starting Windows" screen, the screen simply went black no login screen. There is a mouse which is perfectly responsive and moveable. I held down the shutdown button so the laptop switched off, then restarted. A screen came up saying "Launch Startup Repair (recommended)". I then deduced how this problem came about. Used my laptop the night before. Closed the laptop lid, thus beginning sleep mode. Battery probably at 15%. When the computer ran low on battery, it turned back on (which frequently happens) and, as the computer had updates to install, began shutting down and installing the updates, rather than the usual hibernation because 'Shut Down' is the default setting when there are updates. Computer runs out of power halfway through installation. Bad install (which I now know isn't the case). I turn on computer and - BINGO! The login problem occurs. Now, I repaired my computer and restored it to an earlier session. I then noticed that League of Legends wouldn't open (probably unrelated and have contacted Riot support). So this morning I decided to shutdown and install all the updates (which the battery charging, to make sure that there was no failure), which I think included SP3. The same "black screen at login" problem occured. The "VAIO" logo appears, then the "Starting Windows" screen (with the logo above). Then, blackness with a moveable mouse. I press the off button to hibernate and nothing happens, but if I hold it down the computer shuts off completely. I can't access any of my files or even login, so the only way to use my laptop is to use the Windows Repair, which takes over 2 hours.
I am using another laptop to write this.
My laptop with the issue is a VAIO VGN-NW25GF (says on the sticker on the front) running Windows 7 Home Premium using "ATI - Radeon" and "Intel Core 2 Duo". 64 Bit with 2GB of RAM and 320GB hard disk.
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Aug 29, 2011
I have an HP DV8T entertainment laptop with an Nvidia GeForce GT 230M. The current driver is version 267.67. The latest from Nvidia is 280.26.
When I install 280.26, everything appears to go great...until I re-boot. I get the boot screen with the windows logo and the swirly dots. After that, nothing. Just a black screen with the cooling fans screaming.
I tried to uninstall the current 267.67 driver and then install the 280.26 version but I get a pop-up that says "No compatible device found." I also tried to "Uninstall current driver" from the custom install menu on the Nvidia installer. Again, everything appeared to go well until re-boot. Logo, swirly dots...black screen.
Thank goodness for the ability to create system restore points or I could possibly be re-installing Windows. why I am unable to successfully update this driver?
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Jul 15, 2012
So I download an update for my ati radeon HD 4350 (AMD Catalyst) And it seemed to work fine before when i installed it but i turned in my computer this morning and ot seemed to work fine but after a few minutes my computer just went to a black screen. so i restarted my computer same results, so i booted in safe mode and decided to explore the problem. At first I attempted to uninstall and reinstall the update but when i tried to uninstall it failed and the message "failed to load detection driver" or "couldn't detect system specs" or something along those lines. So i tried to run a game and it wouldn't open. I think i may of somehow broke my graphics card?
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Aug 24, 2012
We are having this issue on Windows 7 x86 Ultimate with an Asus M2N-VM DH mobo, which has an NVIDIA GeForce 6150 SE / nForce 430 GPU. If we leave the default driver that Windows installs, we can use Media Center full screen, BUT we can't run the native resolution of the monitor, which is an LG L245WP-BN. When we try to run the install disk supplied with the mobo, which supposedly contains Vista drivers, we get an error saying they "can't be installed on this operating system."
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Oct 30, 2012
My toshiba satellite l655 was being updated then turned off i turned it back on but the screen is just black i tried shining a light to see if i could see the picture but there was no picture then i tried to hook up the hdmi to a tv to see if i can try to use it on a tv to see the screen and nothing pops up.
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Jun 2, 2012
I have an HP Pavilion G6-1d40ca. It crashed the other day while I was using it, and when I restarted it, it went to BIOS update. It froze while updating, and died in itself (I think the battery died, it wasn't plugged in. I never knew about BIOS update, so I wasn't expecting for the battery to die during the update, so I didn't plug it in.) Second time, booted it up (it was plugged in this time), and went into BIOS update once again. All's good, was able to use the laptop for about five minutes, then it crashed once again. Now, when I boot it up, nothing comes up on the screen. No nothing. The power button is on, the wi-fi is on, the LED light is blinking non-stop, more than 6 times than what is referred to the HP website.
I tried doing the remove battery and adapter, press power button for 30 seconds, plug it in without the battery, but to no avail. I also did the whole win+B, but doesn't work either. I tried pressing f11, but nothing comes up on the screen. I don't remember where I put the recovery discs that came with the laptop. I thought I put it on the box together with recovery discs for our other computers at home, but I guess I didn't. The thing is, I don't know where to begin, since I don't have anything on the screen itself. Not even a start-up logo or something.
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Jun 28, 2012
I had updated my bios and I had a hard time waiting until it stops responding. When I try to restart it nothing is possible so I removed the battery and put it again then try to start it and nothing happens.
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Jun 3, 2011
I'm initiating a RDP session from my PC to a server. I know the server event log records an entry but does my PC's event log record an entry too? My PC is running Windows 7.
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Nov 3, 2012
The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts. I looked in installed updates to uninstall it, and it is not there. I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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May 25, 2011
I have recently bought a computer and I have found that when I turn it on it runs normally until after the "Resuming Windows" screen, where everything turns off and the screen goes black. It had been running well for the last few days, so this came out of nowhere.I have searched this problem and I come up with a bunch of different solutions but no one agrees. The most common reason (apparently) is my version of Windows 7 Home Premium (x64) and I need to install something or other. But I can't even get to the desktop, and no one really explains it simply. [code]
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Nov 16, 2009
i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor.
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Dec 8, 2012
Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen. I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time. Safe mode has the exact same black screen problem.I have done chkdsk and sfc scannow - Didn't fix it.When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.I have tried changing the active partition on information in some of these other threads - It didn't seem to work.All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.
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Jul 13, 2011
advent roma 3000 is not starting, when I turn it on, only black screen and the sound of movement, which comes on and off.
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Apr 8, 2010
his problem started with XP and I decided to upgrade to win 7 pro.
My PC has a black screen on wake up more times than not. Wake up is set for a login screen normally. My settings are screen saver after 10 mins then send screen to sleep in 20 mins, no hibernation mode, rest machine remains alive, runs 24/7 normally.
I have swapped the power supply and graphics card with ones that work in the same model PC and no joy.
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Dec 15, 2011
i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay powered on with the AC adapter plugged in. One more thing. The LED lights over the buttons. None of the are flashing, besides one, on the far left. And i cant find out anywhere what this LED light stands for.
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Mar 26, 2011
My computer has a problem with crashing while playing a video in full screen. When it crashes the screen turns black while the speakers give out a buzzing noise. Everything is unresposive the only solution is to turn it off with the power button. It happens in any full screen video online or offline and even visualizations from windows media player and iTunes, but only in full screen. I don't think it's overheating either because sometimes it takes 30 mins to crash and other times it will crash immediately when put in full screen. *I've tried setting it back to factory settings thus reinstalling windows. *All the directx features are working with no reported problem there.* I don't think it's a memory issue in the computer, as my specs are:
Windows 7 64-bit
Processor: intel core i5 3.20 GHz
Ram: 8 GB
Graphics card: NVIDIA GeForce GT 220
Graphics card memory: 0.5 GB
Any other ideas?
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Jul 20, 2011
quite recently, i noticed that there were little black box flickering in my games. gpu is an ati 4870 hd 512 mb. i did not overclock this gpu. first, it came when i got myself shogun 2 total war, and then in all my other games that i played after that. it flickers on for a split second and off and keeps coming back. i did notice though that when i alt-tabbed for a few seconds, and then came back, it took a little while before they came back.also, this has nothing to do with heating because the max temp that my gpu will ever hit is 50c and on idle it's 38c with a accelero heatsink.i thought this had something to do with the latest 11.6 update i installed, so i uninstalled and driver-sweeped my ati driver and installed 11.5, but no luck!
along with that, i noticed that on Internet, when i went into full screen mode, the screen would be black but playing but then flash on and continue the video from where it flashed on. also, when i got out of the Internet full screen, the video would be playing but the image on the video would be what i saw before i went into full screen for a few seconds.i tried reinstalling flash in chrome, but to no avail.
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Sep 9, 2010
I just upgraded to Windows 7 on my Toshiba Satellite Special Edition laptop that came with Vista 64bit and the other night i downloaded iTunes 10 and told me to restart my machine so I clicked ok and then my laptop shut off and when it came back on the Toshiba screen came up as usual but seemed to stay on longer than normal then it goes to a black screen with a underscore that blinks for a few moments then becomes solid. Ive tried to use the "F" keys to get different boot options because i have the windows 7 ISO disc and a ubuntu disc that I could use but whatever i try my laptop wont process it just does the same thing over and over again and bever proceeds to the actually boot up windows.
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Mar 18, 2011
I have a Toshiba laptop running windows 7. It has been running like a well oiled machine since the day I got it.I turned it off to watch TV, then when I turned it back on, the screen shows the Toshiba screen for about 1/4th of a second and then goes black.If I hit F8, F10, or F12 nothing shows up.
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Mar 18, 2012
While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far: These all give me the black screen of death with movable cursor:boot in safe mode boot in safe mode with networking boot in safe mode with command prompt last known good configuration I did an initial system startup repair which went through and said it repaired it, rebooted, but no change. I did a pre-boot diagnostic test - nothing memory test - nothing tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!) tried restoring from restore point on external disk - seemed okay, then failed. chkdsk - found some stuff, fixed it, no change. tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Windows 7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Jun 21, 2011
Recently my Satellite M305-S39052 was upgraded from Vista to Windows 7 Pro. Everything works fine except for a couple of things; the machine will not restart and even though the buttons on the keyboard are lit, the screen goes black and will not finish the restart sequence. Besides that, after a Windows Update, the pointer will not move and then I have to shut down. After starting in safe mode and doing a System Restore, everything works except for the restart and the Windows Update.
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Sep 13, 2011
Today i noticed that after my windows 7 logon screen i get a black screen with only my mouse pointer on it. i already tried restoring to a day before the problem but same thing happens. what can i do to fix it? seems to me that the problem started after i installed hotspot-shield i guess it cameout with some driver installer but i dont know which ones
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Oct 6, 2012
about a month ago my pc started having errors at bootup. it would get as far as the desktop, then freeze the desktop, allowing me to still use my mouse but i couldnt select anything and the system would hang. After restarting on average about 5 times it would then work and my pc would run perfectly. about 2 weeks ago i had a blue screen crash that mentioned something about the display drivers. (i was using a radeon 4870) i figured this, with the startup problem must be my graphics card on its way out. one day i started my pc and was greeted by my 1st 'black screen' with cursor and decided enough was enough and took out my graphics card, leaving only the on board graphics (radeon 4250). my pc worked fine for a few days and i decided to try and work out if the problem was software of hardware related so i reinstalled my 4870 card. this immediatly booted me to the black screen with cursor so strait away i took it out again.
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