Windows 7 Black Screen After Update / Advanced System Care
Sep 15, 2012
I'm currently in safe mode in my windows 7 laptop which I can only access this computer by. The reason is because when i try to boot windows regularly, I get past the login screen then to be pwned by some black screen with my cursor only displaying. I downloaded a software from IOBit called Advanced system care, then I ran a full system clean. I came back later to reset my laptop and encountered an update, I let it update. When the update was finished, I started getting the Black screen of death.
Things I tried:
- System restore (It couldn't find a restore due to the update)
- Uninstalling updates (No difference was made)
- The CTRL+ALT+DEL then some link for the fix (CTRL+ALT+DEL doesn't work)
- Start up repair (Nope, no difference)
- The /sfc command (It worked but, still no difference)
I'm think pretty much stuck as I don't have a Windows 7 CD, although I have a formatted USB, I'm considering downgrading to XP. But, I'm getting problems with that as well.
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Dec 25, 2012
I just run Advanced System-Care 6 to optimize my computer and after restart, I check that my computer doesn't suspend.I checked suspend setting and they are as before.When I go to START >> Suspend it tries to suspend and go back to login screen.Any idea how can I reset these settings?
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Apr 21, 2011
after running Advanced System Care Free (latest version), I noticed that my windows explorer pinned folders jumplist disappeared. Is there a way I can prevent that from happening again? I can't find a specific setting for it.
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Nov 22, 2009
Is it safe to update the drivers using ASO 3?Bluetooth and USB..
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Oct 8, 2011
I Reinstalled OS a couple of days ago on my Win 7 64bit laptop, since a lot of files on my HDD were corrputed... Now, after reinstalling most of my programs and data, I go to play CoD2, and it was giving way lower FPS than usual. I couldn't try any other game because I hadn't installed any yet. So, I installed a high FPS config, and it didn't help, so I looked for solutions...I reset all CCC settings to default, and did something with DirectX etc (not sure if this fixed it or if it was just heat, or a program running). Even though the problem was gone, I already had Windows Update downloading, and it finished, so I ran it (game and browser window was still open). I selected ATI Mobility driver in the optional tab just for fun, on top of all the recommended ones, even though I already had the most recent one (from like December last year because it's the latest compatible for my laptop due to switchable graphics etc)...
It started installing, screen reset a few times, and then just went black and stayed there. Audio and everything is still running, but I'm left with just a black screen. Should I wait an hour or so, then force restart? Or what? Tried HDMI to TV, says no signal.TLDR; Left with black screen while Windows Update started installing GPU driver etc, audio still running, scared to restart because I don't want to corrupt... What do?
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Dec 19, 2011
Advanced SystemCare Free - Free software downloads and software reviews - CNET [URL]I realize Advance Care offers more options, but am curious to which one provides the best service vs effect on system. Are the options offered by Advance Care necessary or can they be accomplished as effectively by using the built-in Windows functions ?My interest is that after a recent clean install, I downloaded CC Cleaner and it did not seem to work properly. Took long time to activate, etc. Just curious about the comparison.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Dec 14, 2012
I am using my school tablet to write this since my other (gaming) laptop is unusable as I will explain.
A few days ago I turned on my (gaming) laptop computer and, after briefly showing the "Starting Windows" screen, the screen simply went black no login screen. There is a mouse which is perfectly responsive and moveable. I held down the shutdown button so the laptop switched off, then restarted. A screen came up saying "Launch Startup Repair (recommended)". I then deduced how this problem came about. Used my laptop the night before. Closed the laptop lid, thus beginning sleep mode. Battery probably at 15%. When the computer ran low on battery, it turned back on (which frequently happens) and, as the computer had updates to install, began shutting down and installing the updates, rather than the usual hibernation because 'Shut Down' is the default setting when there are updates. Computer runs out of power halfway through installation. Bad install (which I now know isn't the case). I turn on computer and - BINGO! The login problem occurs. Now, I repaired my computer and restored it to an earlier session. I then noticed that League of Legends wouldn't open (probably unrelated and have contacted Riot support). So this morning I decided to shutdown and install all the updates (which the battery charging, to make sure that there was no failure), which I think included SP3. The same "black screen at login" problem occured. The "VAIO" logo appears, then the "Starting Windows" screen (with the logo above). Then, blackness with a moveable mouse. I press the off button to hibernate and nothing happens, but if I hold it down the computer shuts off completely. I can't access any of my files or even login, so the only way to use my laptop is to use the Windows Repair, which takes over 2 hours.
I am using another laptop to write this.
My laptop with the issue is a VAIO VGN-NW25GF (says on the sticker on the front) running Windows 7 Home Premium using "ATI - Radeon" and "Intel Core 2 Duo". 64 Bit with 2GB of RAM and 320GB hard disk.
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Aug 29, 2011
I have an HP DV8T entertainment laptop with an Nvidia GeForce GT 230M. The current driver is version 267.67. The latest from Nvidia is 280.26.
When I install 280.26, everything appears to go great...until I re-boot. I get the boot screen with the windows logo and the swirly dots. After that, nothing. Just a black screen with the cooling fans screaming.
I tried to uninstall the current 267.67 driver and then install the 280.26 version but I get a pop-up that says "No compatible device found." I also tried to "Uninstall current driver" from the custom install menu on the Nvidia installer. Again, everything appeared to go well until re-boot. Logo, swirly dots...black screen.
Thank goodness for the ability to create system restore points or I could possibly be re-installing Windows. why I am unable to successfully update this driver?
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Jul 15, 2012
So I download an update for my ati radeon HD 4350 (AMD Catalyst) And it seemed to work fine before when i installed it but i turned in my computer this morning and ot seemed to work fine but after a few minutes my computer just went to a black screen. so i restarted my computer same results, so i booted in safe mode and decided to explore the problem. At first I attempted to uninstall and reinstall the update but when i tried to uninstall it failed and the message "failed to load detection driver" or "couldn't detect system specs" or something along those lines. So i tried to run a game and it wouldn't open. I think i may of somehow broke my graphics card?
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Aug 24, 2012
We are having this issue on Windows 7 x86 Ultimate with an Asus M2N-VM DH mobo, which has an NVIDIA GeForce 6150 SE / nForce 430 GPU. If we leave the default driver that Windows installs, we can use Media Center full screen, BUT we can't run the native resolution of the monitor, which is an LG L245WP-BN. When we try to run the install disk supplied with the mobo, which supposedly contains Vista drivers, we get an error saying they "can't be installed on this operating system."
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Oct 30, 2012
My toshiba satellite l655 was being updated then turned off i turned it back on but the screen is just black i tried shining a light to see if i could see the picture but there was no picture then i tried to hook up the hdmi to a tv to see if i can try to use it on a tv to see the screen and nothing pops up.
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Jun 2, 2012
I have an HP Pavilion G6-1d40ca. It crashed the other day while I was using it, and when I restarted it, it went to BIOS update. It froze while updating, and died in itself (I think the battery died, it wasn't plugged in. I never knew about BIOS update, so I wasn't expecting for the battery to die during the update, so I didn't plug it in.) Second time, booted it up (it was plugged in this time), and went into BIOS update once again. All's good, was able to use the laptop for about five minutes, then it crashed once again. Now, when I boot it up, nothing comes up on the screen. No nothing. The power button is on, the wi-fi is on, the LED light is blinking non-stop, more than 6 times than what is referred to the HP website.
I tried doing the remove battery and adapter, press power button for 30 seconds, plug it in without the battery, but to no avail. I also did the whole win+B, but doesn't work either. I tried pressing f11, but nothing comes up on the screen. I don't remember where I put the recovery discs that came with the laptop. I thought I put it on the box together with recovery discs for our other computers at home, but I guess I didn't. The thing is, I don't know where to begin, since I don't have anything on the screen itself. Not even a start-up logo or something.
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Jun 28, 2012
I had updated my bios and I had a hard time waiting until it stops responding. When I try to restart it nothing is possible so I removed the battery and put it again then try to start it and nothing happens.
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Jan 6, 2011
Once in a while my system. 64bit-Home-Premium, shows a black screen after the password has been entered to log on. I have not found any way out, except hard reboot.
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Dec 13, 2012
Last night I got the windows 7 antivirus pro malware which i tried to remove by downloading avg antivirus. It deleted some files from the registry i believe and I had to do some other things to make .exe files work again.After that everything was running smoothly until again later at night i got one of those viruses that locks your computer and turns your webcam on saying that you are being monitored by the government and need to pay 100 dollars and all that.I immediately knew it was some malware and forced shut my laptop off. I logged back in and it happened again. So after that i rebooted the system and did a disk repair. I left my laptop on all night and in the morning it was at the exact same spot i left it at and wasn't responding. I then again forced shut off the computer which was a mistake because now i can't boot it completely at all. If i try to boot it in safe mode with networking it freezes at the directory avgidsha.sys . Then i get the black screen error where there is just a black screen and my cursor.If i boot it with last known settings i get the black screen after the windows logo. if i go to repair system it doesn't let me do anything. When i try to do the actual repair it says that make sure there is no camera or device attached. i cant restore the system and i tried a whole bunch of things in command prompt like sfc/scannow but it says that you need to reboot your system for the disk repair to be completed. Also i got the laptop from bestbuy with windows 7 already installed and dont have the disc?
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Oct 26, 2011
I woke up this morning to find OPERATING SYSTEM NOT FOUND with a black screen.It also made sounds like the the disk drive was kicking in.I restarted my laptop and it started and fingers crossed it's still working and i'm doing a virus check as i type.
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Feb 15, 2012
system goes to a black screen with a flashing cursor.
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Dec 14, 2011
Just since yesterday my laptop was attacked by some kind of malware that tries to scare me into buying their products and hiding all my files. I managed to unhide all my files but somehow the virus still remains. I tried every solution on the web to get rid of this virus but to no avail **** does not work at all.And to top it all this particular virus shuts down all my usb ports and disabling me to connect to another computer to share files even. So I decided to reformat my laptop. But the thing is when after I clicked system restore, the thing shut down. Ok fine everything was normal and it started up as usual, but the next thing that happened was that it was stuck on a black screen. I thought the program was processing but I was wrong ( I've never reformatted a computer so please bare with my sillyness ) I've tried many many times by shutting down and trying to click on system restore but still same result, stuck on a black screen. And pressing F11 doesn't really help either, it will still result in a black screen. I've tried to use the system recovery disc but it didn't work at all.
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Mar 13, 2012
I have Windows 7. Earlier, my computer was acting funny after trying to open some videos from my camera that I had connected. I retarted hoping it would act normal. I got the opposite. Every time I try to start up, it goes to a black screen after I put in my password. I will not let me open task manager or anything. I see a cursor that I can move around, but just a black screen. I've tried to google the problem (I am currently in safe mode) and tons of people said to do a system restore. Problem is, it says I haven't created any restore points and to open up system protection.
Here lies ANOTHER problem in my awesome string of luck. When I click on it, the system protection tab is not there. It's completely missing. I tried going to start, right clicking computer and going to properties. Guess what? It's not there either like it should be.
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Jan 13, 2012
At first it started with me downloading Cataclyst Control Center to update my graphics card wich is a X-fire ATI 5000 series. There apeared a black border around my screen of around 1 inch, but wherever I chekked the resolution showed it was my native 1920x1080, while still showing the black border.I tried de-installing CCC at that point but it didn't work, I also tried a system restore, but that didn't work either. I formatted my pc to factory defaults at that point.After a month I started using the pc again, and when playing Battlefield 3 I got an error that my graphocs card was failing or something. So this time I went to the device manager and tired updating it there, but it automaticly installed CCC again and my resolution got screwed again.I found a solution from: [Solved] 4870 not displaying 1920x1080 on Acer H233H - ATI - Graphic-Displays."I just went through this myself with an Acer P235H. The problem has nothing to do with Acer, and everything to do with ATI. You see, ATI assumes that you'll use your HDMI cable to hook up to a TV. Since most TVs are configured with overscan (i.e. the edges of the broadcasted image don't appear), ATI aggressively defaults to shrinking the image by 15% when using HDMI to ensure that the entire desktop will be visible.
The solution is to install the ATI Catalyst Control Center, available from their website. There's a section called something like "desktops & displays." On the bottom of that tab will be an area with a small icon of a monitor. Right click on that and select "Configure..." One of the tabs that shows up has a slider for display scaling. Move the slider to 0%, and voila! It was for my wife's computer. I had already promised to reduce the cable clutter by having a single thin cable for both audio and video, so not getting HDMI working would have entailed a serious loss of face."So I tried looking in the CCC, but found no such option, and then went to the website to update CCC. I got the latest version, and again found no such option. I chose to do a system restore and never again try to update my drivers for the sake of having a normal screen.When the restore was finished it automaticly restarted my pc, and I got to the password screen (with normal resolution now) and typed in my password, after that I got a blackish screen with only my mouse on it, wich I could still move.I restared my pc again then and this time I didnt even get to the password screen, it just straight out went to the blackish screen with my mouse on it after the welcome screen.
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Mar 13, 2012
I have Windows 7. Earlier, my computer was acting funny after trying to open some videos from my camera that I had connected. I retarted hoping it would act normal. I got the opposite. Every time I try to start up, it goes to a black screen after I put in my password. I will not let me open task manager or anything. I see a cursor that I can move around, but just a black screen. I've tried to google the problem (I am currently in safe mode) and tons of people said to do a system restore. Problem is, it says I haven't created any restore points and to open up system protection. Here lies ANOTHER problem in my awesome string of luck. When I click on it, the system protection tab is not there. It's completely missing. I tried going to start, right clicking computer and going to properties.
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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Jun 13, 2011
I've had my sony vaio F126 for about 3 months now and today a blue screen popped up. Now whenever I restart my computer, I only see a black screen with "operating system found." I don't have any important files on there that I need.
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Sep 9, 2011
I left for work this morning, and my computer remained on as per normal. Nothing stressful left running only skype and a browser as far as I can remember. Come home and find that the screen won't move from being black. Restart and it loads up normal until it says "Loading Operating System..." It then moves to a black screen which after a few seconds fades out to an even darker black. Then nothing happens. I have/am trying to run the repair tool via CD boot of my Win7 disk but it is incredibly sluggish. I've been waiting to even see the repair tool for an hour each time before I get frustrated and retry. Also I cannot enter safe mode via spamming F8. It seems that my Win7 went rogue and decided to move out
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Nov 11, 2012
first I was facing BSOD. So I tried going in by every type of safe mode, But it doesn't work, I just go to a black screen with moving cursor and I can't Open the Task Manager.So I tried system restore, failed with the CD. Then I tried the Grub4dos thing It failed as well. It just brings me to the black screen with white cursor.Also when I start in safe mode, it stucks at classpnp.sys and after awhile It goes to BSOD and reboots. By the way this all started when I installed a game, Dishonored.
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Jun 23, 2012
I have tried F8 for the advanced boot option, but the screen I get does not offer advanced boot as an option. I get a screen with six line that all have vista in them and am unable to do anything in that screen. It will not boot when b or enter keys are hit it won't do anything when I try select enter the command line and I am unable to exit this screen using esc button, I have to manually turn off computer. How do I find the advanced boot screen for dell inspiron E1505 with windows 7 professional?
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Sep 1, 2011
how to remove Advanced System Protector? I tried to uninstall program, but Windows block stated file does not exist. ACS block still shows up on screen upon computer start up. I went into registry to remove but was not sure which file was ACS
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Dec 24, 2012
My sister has a Hp laptop. Computer Specs unknown. Running Win 7. She let a friend use her laptop while visiting. They downloaded" Advanced Sytem Protection." I have used everthing in my arsonal of knowledge to remove/uninstall this program. Have tried the following, Add remove Programs( not showing intalled here) so, unable to uninstall, Malwawre Bytes, MSE, even tried removing thru regedit, ( Yes I am very familiar on how to remove registry items using regedit). Have tried system restore. But, do not know how restore to a date from say two weeks to a month back.
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Aug 28, 2011
I'm having problems changing the Advanced system settings to all the users on my PC. How can i enforce a certain System setting to all User Accounts without having to log them on one by one? And another one is how can transfer Personal User Directories to another Drive without removing the access permissions in them. (Example: C:\Users\Computer to D:\Users\Computer) Cause when i changed the user directory to D:/. That certain user directory can now be accessed by all Standard user accounts in my PC.
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Nov 3, 2012
The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts. I looked in installed updates to uninstall it, and it is not there. I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.
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