BSOD When Installing (or Uninstalling) AVG
Sep 10, 2012
My computer had been shut down for a few days. When I came back and booted back up, I noticed that AVG was no longer running. I couldn't seem to get it to start, so I tried uninstalling it since I had the 2012 version anyway, so I could update to 2013 and hopefully fix the problem. Every time I try to uninstall, I get a BSOD. Every time I try to install the new version, I also get a BSOD.
I haven't installed anything new or added new hardware, so the only thing I can think of is the latest AVG update did something. The last new program I installed was Guild Wars 2, but that was weeks ago (with no issues). At first I thought maybe this was a virus, but it looks like this is a common issue? Files attached.
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Nov 1, 2011
I currently have an ASUS K53E that I've put a 60GB SSD into. I recently had to send out the laptop for service with ASUS, but I swapped the SSD for the original drive at that time (to save the chance they may re-format the drive).In any case, their repair apparently included a BIOS update... When I got the computer back, I naturally swapped the SSD back into the computer. Since then I've had numerous issues, the most prominent being that WLE stopped working (Every time I load Messenger it inexplicably stops working), and when I attempt to un-install it it will have a problem and abort the removal.With skype, I installed it fine, but it will launch, have a problem, then close! This is extremely frustrating..So really, my first thought is that there is a BIOS-update related issue, because the BIOS was flashed with the other drive in the laptop, and the installation on the SSD was installed/configured before the BIOS flash.Am I looking at a clean install of windows? Or could I get away with just a repair? I'd really prefer not to reinstall if I don't have to (Getting the OEM install on the SSD was hard enough in the first place).
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Feb 21, 2012
I got a bsod after unistalling Kaspersky antivirus 2010, tried the removal tool but still bsod. acer aspire 5538 running a windows 7 home premium 64 bit got the instructions for posting
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Dec 27, 2011
I am trying to install SP1 for W7 on an x64 machine, but run into a BSOD during the process (one of the times the machine reboots to install the SP). The stop code is the classic 0x7B, but there is no "title" for the error.W7 ran fine for a few days, as I was gradually installing updates. However now, while installing SP1 I can't finish the installation or even boot into safe mode.
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Dec 22, 2011
What happens is that when I try to install windows 7 it gets to the "expanding files" and then I get the BSOD. It says: A problem has been detected, blah blah
PFN_LIST_CORRUPT
[WALL OF USELESS TEXT]
*** STOP: 0x0000004E
I would upload some crash file but I don't have an OS but I'm trying to get a high quality camera ASAP
System specs:
Motherboard: Asus M4A78T-E
CPU: AMD PHENOM II X4 3,0GHZ
RAM: [KINGSTON HYPERX DDR3 1600Mhz 4GB] x2
VGA: EVGA GTX470
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Apr 12, 2012
I started to experience bsods lately when I am trying to install (and sometimes uninstall) programs. PC would not boot past 'starting windows' logo and I got a blank screen with Windows failed to start.
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Jul 1, 2012
when ever I install the VGA driver (any version of it- from the oldest to the newest) my laptop shows me a BSOD, each time with different messages (such as: page fault with non paged area, system service exception, memory management,...
I've even recovered it using the image disks which I've created when it was a brand new, but I still have the same problem. All the mini dump files attached.
Specs:
Sony VAIO VPCEA4BGX
OS: Windows 7 Professional X64
CPU: core I5, 2.67 GHz
RAM 4GB DDR3
VGA: ATI mobility Radeon HD 5470
HDD: 500GB Samsung
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Jul 4, 2012
I get to about the 4th and last installation disc of Max Payne 3 and I get BSOD. It looks like its almost 100% completed then and then I receive the BSOD. I have updated all my drivers, motherboard, graphics, ethernet, sound.
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Sep 13, 2012
in a last couple of months I constantly get BSOD everytime I try to install utorrent, regardless what version it is. I tried to find an answer on utorrent forums but i did not so I am trying to find it here. I tried verifier, after verification, it showed that NDIS IM driver aswebr.sys should be verified and when I click on finish, it says "No options changed" and it still remains unverified. It suppose to be a problem with Realtek ethernet drivers but I installed latest using Live Update. Can you help me verify aswebr.sys without having to reinstall whole Windows 7 Ultimate that I have?
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Sep 28, 2012
I've been getting blue screens for the past 2 days everytime I try to install Diablo 3 or render game footage with a program. It also happened once for no reason.
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Dec 7, 2012
went from 7850, to 7970, to gtx680 that is now RMA back to the old 7850, and getting a new 7970 on sunday. Now, I uninstalled everything I can find that has to do with either nVidia or AMD, and it still BSOD right on startup: Used Driver Sweeper to clean all drivers, and even went manually and deleted every single one that has AMD, Gigabyte or Radeon written on it.
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Oct 8, 2009
Well, after deleting Windows XP, Vista and Ubuntu and reinstalling 7 (32bit) as a single OS I maybe resolved my problem with Sapphire HD 3650 not working on 7 but now, when I install Windows 7 drivers (weird, my agp card gets recognized with normal drivers) and reboot I get BSOD before entering the login screen of Win 7. Any help?
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Oct 10, 2010
I already have Win7x64 installed but right now is crippled by a virus. So instead of installing a anti virus program I just decided that I want to start anew and reformat everything and install Windows 7 fresh. So I throw the disc in and boot from it, it loads up some "files" and goes to the Windows 7 animation, then it blue screens. The error message that I get out of it says wimFsf.sys is the culprit and after that it says page_fault_in_nonpaged_area. I tried swapping out ram sticks, right now I have 2 2 gig rams in there,I tried taking one out, switching the spots, and even put 2 1 gig rams in there but nothing worked.
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Jun 29, 2009
I am using windows 7 build 7260 as my primary Os.
I wanted to try Windows 7 Home Basic edition. So I modified build 7201 iso and started installing it into a vhd. After the first restart during installation process it gave me a BSOD. It is telling me that the drive containing the vhd file does`nt have enough space so that the vhd could expand. But i already have enough space left in that drive that is more than 11Gb while windows 7 takes only 8Gb to install.
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Mar 28, 2012
The laptop is: Acer ASPIRE 5740G. The specs are: Intel Core i3 330M (2.13 GHz, 1066 Mhz FSB) ATI Mobility Radeon HD 5470 4 GB RAM (no other info here, sorry) 320 GB HDD (no more info here either) OEM Windows 7 64-bit Home Premium (I have never reinstalled it) The system is about 3 years old So yesterday, I was watching a video on youtbe when the whole laptop stoped responding, couldn't access task manager or anything, then I held the power button untill the laptop shut down.When I tried to boot again, windows started ok until after the welcome screen, it was stuck on a blcak screen. I tried a few times and the problem persist.including disabling all startup programs, using system restore to go 1 week ago (when it worked just fine), with no luck, until someone told me to uninstall my graphics driver. I did that in safe mode, and then rebooted.The windows loaded normally and logged in and everything, windows identefied my graphics card and installed the driver again and asked for a reboot, after that the whole thing happened again.I uninstalled the driver again in safe mode, and tried installing the latest driver from theATI website, after I did that it asked to reboot, that's when the BSoD started to appear.I can't get the performance monitor report to work, it gives me this message:"Error:An error occurred while attempting to generate the report. The system cannot find the path specified."
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Apr 3, 2012
My friends netbook crashed and I am helping her install windows 7 64bit. The install starts off fine; but at about the 50% mark I get a BSOD
KERNEL_DATA_INPAGE_ERROR Stop
0x0000007A
ataport.sys
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Aug 23, 2012
It is a new build and it runs fine with 2Gb of memory installed, but as soon as i insert a second memory stick it goes through BIOS and 2-5 seconds of the Windows Logo before a bluescreen flashes by and the screen goes black. It will reboot and perform a Windows repair but with the same result. Same thing happens if I install my graphics card.
since running on 2Gb of memory and on-board graphics isn't my plan
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Sep 3, 2012
I recently installed Firefox and a file downloading addin for Firefox. Everything was fine until I needed to restart my computer. Once I restarted everything seemed to load and I got to my desktop then immediately I got the blue screen message. I could only get the following part of the error message before the screen went away: 0X0000008E I can restart in safe mode but have been unable to fix the problem. I have uploaded the info from the SF Diagnostic Tool.
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Sep 7, 2012
recently I upgraded my ram from 8 gb to 16. I've been getting some crashes after this and it only happens when im browsing never when im gaming.
My specs are:
Motherboard: P8P67 DELUXE ASusTEk
CPU: Intel (r) Core(TM) i5-2500k cpu @ 3.30 ghz
Memory: DDR 3 Vengenance LP
Graphic Card: NVIDIA GEFORCE GTX 580
OS: Windows 7 Professional x64 Service Pack 1
Sound: Nvdia High Def Audio * 2
Realtek High def Audi *1
Storage Devices: OCZ-Vertex 3 120gb SSD
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Jun 19, 2009
I have a Gigabyte MB with AMD 2+ chip and 3GB of RAM, on board video and no cards installed or any peripherals attached. I have a SATA HD connected and am running XP and tried to do a clean install of the .iso that solar put up yesterday of Windows 7 build 7260 32bit
(7260.0.x86fre.win7_rtm.090612-2110.client_en-us.ultimate.SoLoR-custom.iso).
When I boot from DVD windows loads the setup files, i then see the windows icon appear, then i hear a sound from my PC and get the Blue Screen of Death.
My error message says:
"Stop: c000021a {fatal system error}
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc000012f 0x001003a8)
The system has been shut down."
Not sure if it is a BIOS thing or if I need to install with my sata drivers (i can't now because i don't have a floppy). Any advice would be great.
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Jun 8, 2009
I was running both x64 & x86 version of Windows 7 RC1 build 7100 quite well till now.
I downloaded the images from MS.
Today suddenly my x64 gave the BSOD..
At the end of BSOD some ACPI error is mentioned
I downloaded the new updates & system was installing them when BSOD occured...
The strange thing is that I tried to repair thru every possible means from safe mode to EMS & by starting from the DVD but it failed.(Every try ends at BSOD)
Now the problem is When I try to boot from the x64 DVD(from which I installed) after "Loading files" the BSOD comes when screen says Windows Starting. Even before the glowing animation!
I disconnected my all HDD drives but still no success.
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Jan 16, 2011
I have installed Windows 7 professional on my daughters laptop, it seems to have installed ok, then its comes up with a blue screen with the following code STOP 0x0000007, and then restarts, I have tried system restore, reinstallation
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Jul 30, 2009
I have managed to achieve the BSOD quite a lot, and have tried re-installing Windows 7 x64 on my computer three times today.
I have received the BSOD:
after trying to reformat my F: drive.
Uninstalling my Nividia drivers for a new one
After using Firefox for a while it just won't open and BSOD follows shortly after
I believe after installing Windows Live applications it startes to give me BSOD
After the first BSOD I start to get the error message:
Check filesums or somehting about the computed sums is not correct.
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Apr 14, 2009
I'm building a new pc with a Asus M3N78-EM mb and AMD Phenom 9600. I tried installing Windows 7 Ultimate (Bld 7000) 64 bit and was getting the BSOD around the point of expanding files during the install. I tried a couple times, same results. I then updated to the latest bios for the mb and tried installing again. The install goes much further, during the part of "completing install" i get the BSOD.
I tried 3 more times, everytime BSOD around the same part of the install. Can someone tell me if this is a mb bios issue, a bad cpu issue or a windows 7 64-bit issue? I tried installing Windows 7 beta 32-bit, and this installed successfully on the first try. This is nothing fancy with my new system, 4 gb (1066) GSkill memory, all default bios settings, sata hd's (non raid).
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Dec 6, 2009
Well the heading of this thread interested me a lot, but my problem is somewhat different. I had a hell of a time installing Win7. Had to borrow a friends Geforce to finish installation since my ATI card (and I read in many places that the ATI drivers bundled with the win7 installation can cause trouble with HD4850). The installation would go to the final setup screen then BSOD every time.
Plugged in the Geforce and voila, I entered windows. I then switched back to the HD4850 and updated the drivers in safe mode. However, the stability was short-lived and I got recurring Power-Kernel critical errors (0x124). So after a week of complete instability and replacing every single driver I could think of, I gave up and went back to XP.
NOW the trouble started. I'm getting random resets and powerouts when running the same WinXP installation I had used before with no problems at all. I would think that a PSU either goes or doesn't, but is it possible that something has reduced its voltage output?
I'm pretty worked up about all this, since my computer was 100% stable before I tried Win7, now I can't even revert to XP. I can get into the OS for a few minutes, not even enough time to install chipset drivers. Safe mode just BSODs.
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Jan 24, 2011
First thing, my build:
Board: Gigabyte GA-P55A-UD4
CPU: Core i7 870 @ 2,93 Ghz
Graphic: Sapphire AMD Radeon 8670 Mushkin 2x2Gb Red Culvert Kit @ 1600Mhz CAS 6-7-7-18
Seagate 320 GB SATA II HDD + WD Caviar Black 1TB SATA III HDD
Running: Windows 7 Ultimate
Trying to install: Windows 7 Ultimate
PSU: LC Power Arkangel 850W
I have Windows 7 Ultimate installed on my 320 Gb HDD and everything is running ok. I just bought a WD Caviar Black 1TB SATA III disk and I want to install Windows 7 there, since the disk is faster. Here's what happens. When I connect the disk (it is connected GSATA 3 connectors), the disk will be recognized in bios and in Windows, but wont show under My Computer. I figured it must be some software bug so I formatted the disk in diskpart (clean format) and installed Windows 7 on it. At that time the GSATA 3 interface was set to IDE mode. It ran fine but after installing a big batch of Windows updates, the system hung at windows startup screen. After restoring the system to a previous state (i.e. before the updates), the system booted up normally.
I didn't know what was wrong so I formatted again, and this time I set the GSATA 3 to AHCI mode, since I realized this is a better option. When installing in AHCI mode, the computer expands the windows files but when the system is restarted, I get a BSOD (code Stop 0x000000B4 video driver failed to initialize) at Setup is updating registry settings. I really want to use the AHCI mode, but I cant get the system to work in IDE either so its really a bugger. I have no idea what could be causing this as the system works fine when using the other disk. Can the BSOD be caused by the HDD? Anyway, I really want to start using the disk. I have tried installing Windows 7 from a dvd as well as from a USB key.
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Dec 1, 2011
I have just picked up my custom build computer with windows 7 home premium x64. I installed a driver for my recording interface (lexicon Omega) so it can work with my music production software which is Reaper. Once i open reaper and create a new track, as soon as i go to arm the record button, a BSOD comes up. after i restart my computer, everytime i open Reaper my PC crashes with the same BSOD. I did a system restore and tried reinstalling the driver but the same problem persisted.
More info:
The BSOD message says: DRIVER_IRQL_NOT_LESS_OR_EQUAL
PC Specs:
AMD FX 6100
8GB Ram
ATI HD6850
Gigabyte 990FX
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Feb 22, 2012
Just got this computer from [URL] on feb 16th.
cyberpowerpc 2101
amd 970a-d3 mobo with FX 8150 3.6ghz
4 x 4gig ddr3 1333
amd radeon hd 6950 2gig
Im running the OEM of Windows 7 Home Premium 64bit that came installed with it.
While installing games like Firefall or LOCO Evolution the installer keeps freezing and I get a BSOD a few seconds later saying a clock interrupt wasn't received on a secondary processor.
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May 21, 2012
Recently I have been trying to upgrade one of our computers (Dell Dimension 9150/XPS 400) to Windows 7. While this Dell model is old, a brief search on the internet shows that several people have gotten Windows 7 to work on this model just fine, so I'm inclined to believe this should be doable. I have performed multiple clean installs of Windows 7 Professional (64-bit) on this desktop, but inevitably I will eventually start getting a BSOD. When the computer restarts, I get the notification "Windows has recovered from an unexpected shutdown" with the following details:
Problem signature: Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033 Additional information about the problem: BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88002AFF318
BCP3: FFFFF88002AFEB70
BCP4: FFFFF800028EC185
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1 Files that describe the problem: C:WindowsMinidump-52112-24616-01.dmp
C:UsersCherylAppDataLocalTempWER-40014-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
Here are download links to the files that "describe the problem": Minidump file & Sysdata file.
The BSOD is kind of a crap shoot; on some installs of Windows 7 it happens occasionally while on others it happens as soon as the desktop loads. The problem gets worse (or more likely to occur) the farther I progress in "setting up" the computer. Here is a general procedure I have been following:
1) Clean install of Windows 7 Professional (64 bit) on hardrive
2) Install all the Windows 7 Updates (the only drivers installed are those recommended via Windows Update as Dell offers none for this computer on Windows 7)
3) Install Microsoft Security Essentials
4) Install Microsoft Office Professional 2010
5) Install Microsoft Updates for Microsoft Office
6) Install other programs I need
One time I got all the way to step 6 and was ready to transfer backed up files to the desktop when I started getting a continual looping of the BSOD...with the most recent install, I only got to step 3 before the first BSOD occurred. I have tried running CHKDSK but that does not find anything nor seem to prevent any problems. I ran a memory test via advanced setup (where you press F8 while the OS boots) and that said something like "Problems were detected...you will need to contact your hardware provider" or something to that effect.
However, no specific information was revealed; perhaps a summary is supposed to come up once you reach your desktop but this was during an install where the BSOD was continually looping so I never could see the desktop for more than a few seconds. Reinstalling the original Windows XP OS doesn't seem to fix the problem; regardless of OS, drivers, or other programs installed, the BSOD inevitably shows up and does not seem tied to a specific update, program, or action.
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May 22, 2012
i've just installed Windows 7 ultimate x86 on my new SERVER PC and i have BSOD when it expand windows files, so i choose install it's hard drive on an another pc, then i pull back the hard drive to my server and it's work and logging to my dekstop but it's just for a while when my server pc be BSOD again?
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Jun 16, 2012
I get a BSOD (PAGE FAULT ON NON PAGED AREA) right after the installation of MP3 finishes or when I go to the folder where it's installed.My specs are above the minimum requirements.
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