BSOD After Installing And Running Firefox?
Sep 3, 2012
I recently installed Firefox and a file downloading addin for Firefox. Everything was fine until I needed to restart my computer. Once I restarted everything seemed to load and I got to my desktop then immediately I got the blue screen message. I could only get the following part of the error message before the screen went away: 0X0000008E I can restart in safe mode but have been unable to fix the problem. I have uploaded the info from the SF Diagnostic Tool.
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Jan 10, 2013
I recently updated to Firefox 18. If I go to Windows' Control Panel and then click on "Uninstall a program", both Firefox 18 and Firefox 15 show up in the list of programs. Should I just leave it as it is, or should I uninstall Firefox 15?
By the way, I updated to Firefox 18 through Firefox's update feature, if that helps.
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Dec 31, 2011
i found this website,wonder if this works.
How to Speed Up Firefox by Running It In RAM - wikiHow, the free how-to guide
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Dec 30, 2012
I am running Windows 7 Firefox 17.0.1. There is an add-on called "Divx Plus Web Player HTML5 <video> 2.1.2.145" that is suspicious. Don't know how it got there and, while I can disable it, there's no way to remove it.
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Sep 7, 2011
Lately I've noticed firefox running at system startup. It looks like this in task manager when I open the (real?) firefox: firefox.exe (10k something) (startup)firefox.exe (116k) (the actual browser)I've checked msconfig and there's no firefox on the startup list. I've run multiple virus and malware programs and they don't seem to find anything.
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Nov 26, 2011
I moved my Thunderbird and Firefox profile folders from their original locations in Roaming... to a C: ... location because their backups were in Compatibility Files. When I went to start either one, I got a close program message. It stated that FF (or when starting TB), they were already running and had to be closed. I then ran Process Explorer and Windows Task Manager. neither of whih showed any indication that these programs were running. I then return the profiles to their original locations, and FF and TB returned to normal.
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Aug 29, 2012
2 days ago I uninstalled Microsoft Security Essentials from my pc. Yesterday I update my Firefox from v. 14.0.1 to v.15.0, since then firefox won't run on this pc. I tried downgrading it to version 14 but it wont work. Here's the error msg: Code: Description: A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name:AppHangB1
Application Name:firefox.exe
Application Version:15.0.0.4619
[code]...
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Aug 12, 2012
ive been getting BSODs and finally figured out how to debug it with WinDbg (x86) and set the symbols for windows but i cant read the text. ive tried reinstalling my GPU and Java but no luck. when i try to run intel driver update utility as soon as i run it i get a BSOD ive got the minidump here if anyone knows how to read it, so here you go.
Microsoft (R) Windows Debugger Version 6.2.8400.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:UserskalyeDesktop�81212-36504-01.dmp]
[Code].....
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Jul 23, 2012
My computer freezes every five minutes or so while playing games or running Firefox. It's been doing this for the last 6 months and most of the time it freezes for a few minutes then runs fine for a while. Then it freezes again. Eventually I have to hard reboot.
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Jul 13, 2011
When I launch firefox the firefox 5 installer tries to run and I cannot find a way to get rid of it. its getting annoying. any way to shut it off? NOT going to install it.
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Aug 17, 2011
I have windows 7 Firefox 5.0. If I goto Java Test page it says I have no Java versions installed. But in Tools I have under Add-ons Java Deployment Toolkit 6.0.2407 enabled. I have downloaded both manually and online latest Java versions for both 64bit and 32bit browsers. When I try to install I get Error 1606. Could not access network location %ADPDATA%/. It then just gives option to retry. Or Windows lets me select "successful" and override(?) but its still the case that I go to Java Test and they cant find a Java Installed. I have done this in both Admin and User mode.
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Aug 19, 2012
I just installed windows 7 on my pc and when I am trying to install firefox aurora or firefox latest versions its showing error "File is corrupt". I used these software in previous version and when I am trying to changing its compatibility. There isn't any option for "Windows 7" compatibility mode. I tried many tips but not successful ...
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Jul 20, 2011
I'm running Win 7 64bit and this past week I started getting BSOD restarts several times a night, mostly when using Firefox 5. I just uninstalled/re-installed it and got a blue screen 20 minutes later. The message that pops up after the restart shows two files, one a minidump but I don't know what to do with it. I've updated my graphics drivers, Windows update, scanned with Windows SE and Malwarebytes with nothing being found. I don't know what steps to use to start diagnosing the problem.
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Dec 5, 2012
I have been getting BSOD's only when using Firefox. Started happening about 2 - 3 months ago. Stopped using FF and have been using IE 9 for the last month and have not had one BSOD since, but I really hate IE. I downloaded the latest version of FF yesterday hoping that a new version might have fixed the issue. Five minutes later and BSOD again.
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Sep 19, 2012
Im browsing on Firefox and im getting this error, Im new to BSOD's so i have no idea what to do, Could anybody post on here what else i should include? Also this is my old PC (The System specs are different from the ones in my profile)
Windows XP 32Bit
1.00 GB Single-Channel DDR2 @ 332MHz
Intel Pentium E2180 @ 2.00GHz
256MB GeForce 6200 (EVGA)
150gb HDD
250gb HDD
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Feb 12, 2012
I have been experiencing BSOD on my windows 7 x 64 system. The computer is a home built computer as follows system built in november of 2011:
MB: Asus M5A99X EVO
CPU: AMD FX 8120
Memory: Patriot PG34G1333EL
Video Card: HIS Radeon HD 6970
OS Hard Drive is a Seagate ST310005 28AS SATA Hard Drive
I have installed the latest drivers and BIOS
The problem occurs when I am running Firefox 10.0 or Adobe CS5. On the surface I am guessing that I am having two issues one with the memory and one with a conflict on the video card. What I am not sure is if one problem is causing the other to occur. The Blue Screen message is MEMORY_Management I am also getting a message when Firefox crashes that it is a conflict with the video card. On occasion when I start adobe Photoshop CS5 from Adobe bridge I get a message that Photoshop has temporarily stopped GPU on the video card. I have run Memory checker and it finds memory problem but it is not specific if it is the RAM Memory or Video Card memory.
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May 8, 2012
I am getting BSOD on my Asus U56E. This is a refurbished laptop i received and BSOD has been happening since day 1. It often happens when I use Mozilla Firefox and sometimes with Chrome. First the mouse pointer freezes up and thereafter BSOD comes up.I had called up Asus customer support and they helped me update BIOS and keyboard driver but it still keeps happening.
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Sep 5, 2009
I have a problem. FireFox on both my laptop and my stationary comp triggers a BSOD instantly when started.
The stationary runs Windows 7 Ultimate RTM 64-bit and the laptop Windows 7 Pro Retail 32-bit, both from MSDNAA.
BSOD: BAD_POOL_HEADER
Firefox version is 3.5.2 I think.
Atleast on the laptop FireFox runs fine on XP.
I have Reinstalled FireFox (not saving anything, clean version) to no avail.
Since it's the same exact Blue screen on both machines I'm ruling out any hardware-problem.
Yesterday everything worked flawlessly on both computers.
6 hours ago FireFox stopped working on my laptop.
It still worked on my stationary until 30 mins ago when I rebooted it and it started there too.
I've searched all harddrives on the laptop with Macbytes MalwareBytes, SpyBot Search & Destroy and Avast! anti-virus with no results.
My guess is that some update to FireFox/Windows 7 all of a sudden made
this happen, which only came into effect when I rebooted.
Anyone else have this? How could I solve it?
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Nov 13, 2011
whenever i am using firefox 8 and watching something on bbc iplayer, Internet or similar sites my laptop then freezes for a few seconds then it goes into bsod then restarts (this happens one or twice a day in the same exact situation).the strange things is when this happens it does not create a minidump file/folder (followed instructions here to enable this).
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Jan 31, 2012
Have only observed crashes during internet use with firefox.
013112-20359-01.dmp 1/31/2012 1:51:35 PM 0x00000124 00000000`00000000 fffffa80`0733c8f8 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+4b16cc NT Kernel & System Microsoft� Windows� Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+4b16cc C:WindowsMinidump�13112-20359-01.dmp 4 15 7601 262,144
[code]....
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Jul 4, 2012
I have been having some hard drive issues with my Acer and I'm not sure if they are serious or not. I am not computer savvy and am planning to take the bar exam to get licensed as an attorney in a few weeks and really need my computer for the exam. I am hoping someone can advise me as to whether my problem is serious enough that I need to get another computer to use for the bar exam.
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Jul 6, 2012
I've got a new system, and almost at random I get a BSOD on occasion. No excessive system load, and the only correlation I can see is that Firefox had been open each time. I've included CPUZ screen shots in addition to the dump files.
System:i5 3570k, Gigabyte GA-Z77X-UD5H (F7 BIOS), Corsair Vengeance DDR3 1600 CAS9 2 x 4GB (Running XMP profile), EVGA GTX 480,SeaSonic Platinum 860w PSU, Cooler Master Hyper 612 PWM, Cooler Master HAF XM case with 2 extra 140mm side intake fans.
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Sep 26, 2012
I downloaded the new iTunes 10.7 a few weeks ago and since then my computer has been crashing multiple times per day at what seems to be random times during the day often when I am using Firefox. I have tried re-installing iTunes and going back to old versions as well as restoring my computer to previous restore points but no luck. During this time I was also without any antivirus software but I almost positive that I don't have a virus and I am now back to using Trend Micro.At the blue screen i get DRIVER_IRQL_NOT_LESS_OR_EQUAL message and NETw5s64.sys although I'm not sure if this is relevant.I am currently running Windows 7 Home Premium 64bit and I have tried updating some of my drivers because this was a proposed solution on the iTunes discussion board to a similar problem I was experiencing.
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Jan 14, 2012
Windows 7 Home Premium 64bit. Bought as a student upgrade edition online. The computer is mostly new. I put it together myself and it hasn't had any problems until now. I had League of Legends up in the background, and I was surfing on Firefox when my mouse cursor...changed. It looks glitchy, becoming white/multicolored lines and looking fuzzy. I know that isn't right, so I immediately restarted my computer. After a few minutes it BSOD'ed, and now I am officially worried.
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Jun 14, 2012
Laltely my computer has been BOSDing from basically everything I do. When ones is about to come on, my firefox starts crashing or my steam client stops responding. It seems that these are the triggers but i am not sure.I just built this computer a year ago and it had no problems until today.Specs:windows 7 home remium x64 this is the original os full retail version this system is about a year old I have reinstalled the os several times thinking it would be fixed so this installation is only a few hours old as I am typing out this thread.
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Jul 8, 2012
These BSODs dont let Windows finish to create a dump file...as you can see in the pictures, it always hangs in the "Initializing disk for crash dump..." and then reboots. Only one time it finished, and it was something related to Ready Boost (which was never used or allowed to be used in the system, so I am considering this as not related to the problem...I already looked for BSODs related to Ready Boost, and it came in no help). So, since the Windows dont make a dump file, I am afraid the dump files collected from your "tool" are not related to this problem. I also believe that the Bluethoot devices listed as problematic in the diagnostic tools are not related to the problem also, since I almost never use any bluethoot device with my PC.After the system reboots from the BSODs it looks like the BIOS is weird, it usually says that "no operational system was detected", so I have to turn off the PC and then wait some time and turn it on again, and usually this makes the BIOS "see" the Windows again (sometimes I have to unplug the power cable and wait until all the LEDs are off). Just a couple of times the messages were different, like "The CPU could not be overclocked" opening another BIOS screen from American Megatrends.
These BSODs usually started just after I opened Firefox...my Firefox is with a little problem at the first start up...it starts to consume 25% of my CPU and hangs...I have to kill the firefox process and then open it back again to use it (the second time it loads fine)...if I didnt I would have gotten an BSOD in just a few seconds. This happened in a few other programs too, but randomly, first the process hangs, then the entire system and then the BSOD cames. Almost all the BSODs had no usefull data on them as you can see in the pictures.But since Firefox is a memory hog and some times I got KERNEL_IN_PAGE_ERROR and KERNEL_IN_MEMORY_ERROR (I dont have that picture I think), I started to believe that the problem may be in the RAM timings, or some other RAM related problem...Now with these new Ram timings I let firefox consume 25% of my CPU, at the first start of firefox, for minutes, and the system doesn't crash anymore. Also the only 2 times Firefox had set an BSOD it came with a message from Windows before, saying that "Instruction 0x123456 (i dont know the number :P) could not be read" and then it crashed explorer.exe and then the computer crashed. As I said, it's more stable, but still not "stable".
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Jan 22, 2012
My laptop was left on yesterday with numerous firefox tabs open (x20) for various websites, although no one was using the computer and this is a regular occurrence without fault until yesterday. I'd gone out fishing and noticed the BSOD and took this photo of the screen showing the full error as "stop 0x0000007A (0xc0487688, 0x3e5898c0, 0x96ed7e3e)"
I had altered the BSOD settings in the past to stop the laptop from restarting in order to have time to take note of the error codes in case of future failures, although I hadn't had any BSOD for over a year. The previous BSOD's were 0x000000d1 (netwLv32.sys) and 0x0000007e (Volsnap.sys), unlike those BSOD's, the one shown in the photo doesn't have a description other than the error code.
I had turned off the laptop while in BSOD, having completed dumping physical memory; subquent restarts were only reaching here followed promptly by a black screen with the flashing white underscore, which I could escape by alt+Ctrl+delete. At one point the laptop did load and somehow I was able to access System recovery options and selected startup repair, which I viewed the log prior to restarting and everything completed successfully and although I did restart the computer, I haven't been able to proceed further than the initial loading window or the defaulting black screen that follows.
I've tried running the BIOS setup utility, with the hard disk self test diagnostics, though this failed each time.
Not able to provide any debug logs until I can proceed further. Have the windows 7 back up DVD disc, but not sure if my DVD drive is playing up, as when I push ESC and enter into the boot menu selecting the Atapi cd/DVD rom drive, it only goes to the prior mentioned black screen and remains there long after 5 mins. The disc drive is heard to be working if the disc is within, though nothing results on the screen. I had recalled some difficulty prior to this BSOD with the CD/DVD rom, having decided it was either only a driver or possibly registry error or required itunes reinstall, as afterwards having successfully read a music cd with itunes.
I don't think I have the windows recovery discs or system restore discs, as I tried some I thought were these, but nothing occurred and I figure they must be from when I tested the windows 7 beta or W7RC or such. So only have the legit Windows 7 back up disc (32 & 64 bits), which I was running 32 bit. Only twice has it shown up "Press any key to boot from disc", although there was no response and it doesn't always reach this prompt.
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Oct 22, 2012
I have the motherboard (ASrock 970 Extreme3) booting and the BIOS comes up and everything. I set the boot priority to my LG gh24 dvd drive. Then when I save and restart everything it comes up and says: Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key_. I put the Windows 7 CD and press a button it pauses for a moment and then just repeats the previous message. Any idea what I'm doing wrong. I haven't done this in like 3 years so I don't remember having to do it previously. The BIOS is detecting the new hard drive.
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Feb 27, 2012
My question is about drivers. I am installing a new hard drive. Do I install the software then update drivers or drivers first? I ran upgrade advisor and my hardware is current enough to work.
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Feb 1, 2012
I recently bought a new laptop and decided to run Ubuntu on it. I'm fairly content with the OS, after figuring out how it works. The only problem is, I'm having trouble getting my nVidia Optimus card to switch to 3d acceleration (can't get Bumblebee to run).I figured I might as well avoid all the issues with trying to run games via Ubuntu and simply dual boot Win7 as well. I'm facing a dillema though.Apperantly I'm unable to repartition my harddrive without formatting the entire thing. Obviously, I'd like to avoid having to reinstall everything.I was thinking of installing Win7 on an external HD and running it from there, my only question is, how will this effect performanceI have a Samsung 1TB FAT32 external HD lying around which draws power and data from a single USB2 slot (no seperate adapter). How effective will it be to install and run both windows 7 and graphically instense games from it?
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Jun 29, 2011
The problem occurs for some program when installing or running.. In installation window the window is minimised as always and some option get hidden, like they cut off only slightly showing a portion of selection button.. Like when installing program there shows selection button like, NEXT to carry on installation and CANCEL button to stop installation. It happens like NEXT button partially showing and other selection button cut off outer of that minimised windows.. Same problem with apps which use by default minimised window. Some selection option cutoff.. Though there no option to make those apps maximised.
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