BSOD Using Komplete Audio 6 Soundcard With USB Hub On Laptop
Jun 25, 2012
I bought a new Dell XPS laptop about 2 months ago (I have filled out the system specs info on my profile here). I bought the laptop predominantly to use for making music, and also bought an external soundcard - Native Instruments Komplete Audio 6, which is a USB 2 device. The laptop has two USB 3 sockets and a USB/SATA socket as well. I had great difficulty getting the Komplete Audio 6 to work with the laptop, as I was unable to load the drivers using the USB 3 sockets (wouldn't recognise USB 2 for some reason). I eventually got it working by using the USB/SATA socket instead, which it is currently plugged into via a USB hub (along with my optical mouse). I was advised by other Komplete Audio 6 users to use a USB hub to avoid damaging the laptop. I also have a Yamaha midi keyboard plugged into one of the USB 2 sockets.
My problem is that I am getting regular Blue Screens, sometimes after a period of inactivity, though I cannot say 100% what triggers them. I am running Microsoft Security Essentials, and Spyware Blaster as antivirus programs. I've read the instructions on submitting BSOD files, and have attached mine here.
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Aug 29, 2012
The problem occured last week while playing some moonbase alpha, my speakers basically cut out while playing however windows believes it is still outputting sound to them, if i plug a jack into either of the speaker or microphone jacks and remove it the problem is instantly fixed and sound continues as normal for up to around 10 minutes when it happens again.I can fix it again for 10 minutes by switching from the playback tab to the recording tab in the sound properties menu, i have tried reinstalling drivers that came with my laptop and drivers from other sources, i have tried drivers that are older than mine, i have also tried using the default driver windows 7 assigns it "intel HD audio" the device is shown as conexant smartaudio HD.I have tried my volumes, my balance and i have played about a little with the sound properties and with the smartaudio application.I have also tried restoring to an earlier point before the problem happened and before i even installed moonbase, windows troubleshooter reports no problems. [code]
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Jun 16, 2012
the newer smart phones have nice powerful processors in them so I was wondering if the DAC (Digital / Analog converters) in these are as good as the ones in a typical LAPTOP computer set up -- bog standard on board sound from a laptop computer -- not high end specialized studio stuff etc.My Galaxy III S phone can play FLAC files and plugging the output into a DECENT set of speakers appears to me to be just as good if not better than the same sound played from the computer - a relatively decent laptop computer (Sony VAIO VPCEH with Intel I5 processor). I tested this by connecting the phone DIRECTLY to the pre-amp with the music on the phone's micro sdhc card. Had I done it via the USB then that might have needed another DAC conversion so the test cases wouldn't have been the same.I use a phone app WINAMP PRO (just like the PC version) so I can use Folders / directories to play the music and it can play FLAC too -- a lot of music phone apps lack this facility which is a shame. I like also the "play by folders" too -- as I have a lot of Audio books -- saves endless tagging and creating playlists / albums. --Just point winamp to the directory / or file and play it.I find also streaming music from the phone to the receiver device seems to work better than messing around with pc software too -- especially on a laptop.Another app here -- OrangeSqueeze in conjunction with SQUEEZEPLAYER -does the job of the logitech squeeze server on the laptop. The phone will stream music from a Network (or any acessible drive) to the player device(s) -- no prob but use the Wifi on the phone --not the DATA content from the phone company !! otherwise your Bank balance will diminish faster than Spain's Economy.
I used to be very sceptical of smartphones --even have some posts on the forum saying I'd never buy them -- however I have to eat my own words -- the latest crop with the latest Android version are incredibly useful now and possibilities seem quite exciting with what you can do with them.Seems to me that we don't need to do much Multi-media streaming from Windows 7 in the future as your phone will handle it. Perhaps Ms is getting this right by gradually withdrawing a lot of multimedia in the standard version of W8.
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Mar 9, 2009
Testplatform HP Pavilion DV-5 Entertainment Notebook PC (4GB RAM, 2GHz dual-core) with MicrosoftĂ‚® WindowsĂ‚® 7 7048 x64 and Creative Sound Blaster X-Fi Surround 5.1.Driver:USB_W7DRVBETA_US_1_01_0091.exe. Tested with clean installed OS and only this driver.The Sound Blaster X-Fi Surround 5.1 is connected with optical TOSlink to a 5.1 Pioneer reciever. There occures great (and increasing) latency while playback of videofiles.-Sound will very noticably loose sync from video within a minute (all filetypes, not a codec problem). The latency will not occure with the internal notebook speakers, nor on same system with MicrosoftĂ‚® WindowsĂ‚® Vista x86. The Notebook ships with HPs "AMD USB Filter Driver" that should improve the performance of USB accessories, such as USB speakers or a USB TV tuner. I have tried to install this also on the testplatform to resolve the problem, however even though it seems to install fine the latency/syncproblem still resists.
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Feb 18, 2011
i want to record a short sound that is present on a website for a ringtone, but i can seem to get the sound recorder on W7 to "see" any type of recording device so i can record directly form the sound-card (onboard).url...the issue is i am not seeing the "Wave out Mix Device" that is supposedly disabled by default.
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Feb 16, 2012
no sound after installing win 7 multiimedia audio controller could not be updated it was before hp 2003 model
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Oct 13, 2012
I recently purchased a 5.1 sound system, which I have connected to the S/PDIF output on my MB (Gigabyte Guerrilla) however my system seems insistent on sticking to a 2.1 output. A quick search shows that I should go into speaker setup, find the correct playback device and reconfigure it; however when I go to this page the option to configure is greyed out so I cant use it!I have gone through the properties page and when I do the supported format tests sound is done through all connected speakers so I know they can physically receive a signal.Does anyone have ideas as to why the configure option is greyed out? I am on an administrator account and UAC is turned off.
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Apr 17, 2012
I recently made a major upgrade (from a 6-7 year old mobo and processor to a Asus p8z68-v gen 3 and and i5 2500k) and i had to install a fresh copy of windows 7 professional (32bit). Windows does not recognize my steelseries usb sound card and shows it as a "USB PnP Sound Device" in the device manager. I have not had much time to test it, but so far i did not have any major problem with sound (microphone works fine too) except that it might be a little low quality and i hear a cracking sound from time to time (not often). What bugs me is that this sound card was properly recognized in my old computer (with the exactly same windows) and i do not remember putting much effort into it back then. This computer has no problem identifying my mouse (logitech g3) and my DVD-drive both of which are using USB. Also, I am only using the usb ports on the back of the PC (the ones that sit directly on the mobo).
What i have tried so far: Getting all the windows updates Installing all the drivers from the CD that followed with my mobo Updating the asus chipset driver. Installing usb sound card drivers from the steelseries site Uninstalling the sound driver that came with the Nvidia card (i have a inno3d gtx 550 Ti with 296.10 driver version) Disabling on-board sound from bios Using another usb port (switched to a port that my mouse previously used) Manually installing steelseries drivers through the device manager
It really bugs me that this exact same soundcard with the same drivers worked properly in my old windows computer (same windows 7 32bit professional). It would be nice to get a fresh pair of eyes on this problem, maybe do some diagnostics?
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Sep 29, 2009
Got a P5K-E Wifi/Ap motherboard, which according to the specifications got an ADI® AD1988B onboard soundcard. Just wondering where i could get drivers for this soundcard? When i enabled it through the BIOS, Windows 7 automatically installed some drivers, and in the volume control panel it's called "High Definition Audio Device" only.
Reason am looking for some drivers, is because i was hoping there would be some sort of audio managament software that came with it, similar to the "Creative Console Launcher" that you can download for Creative based soundcards.
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Mar 29, 2011
I can't seem to find any working solution to properly install named Soundcard under Windows 7/64. I know its a driver problem on behalf of the Souncard manufacturer. Can Microsoft not make a generic driver to fix this?The chipset used on this Terratec is a commonly used soundcard chipset if I'm not mistaken. Surely MS can conjure up a driver that will work and not let my Soundcard crash the whole PC just bc I want to listen to some music?
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Dec 26, 2009
How can I setup a simple client-to-server audio-streaming solution that will take mear minutes to setup? I want people to be able to play their music using whatever program or web-site they want over the local network to the stationary computer connected up to my sound-system.
I found something about Virtual Audio Cable & Axia IP-Audio Driver but VAC is a bit to complex for me to set up and Axia's IP-Audio Driver is impossible to find. Anyone got a solution to this?
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Nov 26, 2011
My front speaker pin (the green one) is ruined. When I plug my headphones into any other pin, the sound will not work. I know it's possible to change pin assignments with realtek, I used to do it through their software. IDT however allows no such thing through their control panel. Is there any other way to change it? I'm using an integrated sound processor Intel Dp35dp and Windows 7 x32bit
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Jan 26, 2013
so i was trying to change my sound card, but the new sound card wasn't compatible with my computer. So i went ahead and put my old sound card back in, screwed everything back on. turned on my computer, and next thing i know it says, "disk boot failure, insert system disk and press enter". All i did was try to change the sound card. I don't think i unplugged anything else or moved anything around. I made sure everything was in securely too.
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Nov 21, 2009
I have done a quick search and found a few topics on this, but none of them really covered what i was after.
Basically i have Win 7 Pro, x64.... All my other drivers installed lovely apart from my soundcard. If i use Windows 7 to update my soundcard drivers i can't get any Bass, although i can still hear sound.
I have downloaded, installed and uninstalled every driver thats on the web, including the ones from Creative but still no luck.
Could some one point me in the place where a driver WILL WORK. I have 5.1 surround sound (Although this wont effect the driver).
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Jan 18, 2009
So to make this story some what short, I installed Windows 7, it kinda hung on installing the creative sound blaster driver so I assumed it was an audio driver issue from the beginning. After a reboot my sound would always make snap crackle pop / static noises and what not. Totally maddening when you watch tons of stuff online / play games / listen to music.
Strange thing whenever I booted into safemode w/ networking my driver for the sound blaster card would always install first thing no problem. Still, tons of static and the like in the background. The main issue, any reboot would give me a bsod to no end unless I booted in safemode, then there was no issue. Disabled different sound cards until I found out it was the Realtek card. Then I checked out the control panel and there was a driver for realtek, sure enough if I uninstalled and rebooted without going into safemode I NEVER got a bsod. Happy days.
Then I thought I had fixed the static issue but so far I have not. I'm using a creative sound blaster audigy 2 zs card. I've installed the latest beta driver for it(when I thought I had fixed it) to no avail. Sorry it ended up being extremely long :P Sadly, none of this happened in XP, but im blaming it all on the drivers.
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Sep 15, 2011
Few weeks ago I bought an external audio interface Focusrite Saffire PRO 24 DSP. It's a firewire hardware and while using it I ocasionally get BSOD. Tried using it with both enabled and disabled onboard realtek chip but that does not solve the problem. I installed the newest software/drivers provided by Focusrite but the problem still exists.OS: Windows 7 Professional x64 CPU: Phenom II X4 945Motherboard: ASUS M4A89GTD-PRO/USB3 Memory: 2x2GB GoodRAM 1333MHz Graphics: GIGABYTE GeForce GTX 560 Ti Sound Card: Focusrite Saffire PRO 24 DSP Monitor: Samsung SyncMaster BX2240 Resolution: 1920x1080Hard Drives: Western Digital:WD3200YSWD20EARSWD6400AACS PSU: Chieftec GPS-650A Case: Fractal Design Define R3 Mouse: Logitech G700
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Feb 20, 2012
Today I noticed all my audio-devices in the audio menu were gone except for my USB Headset, I have my speakers connected with a normal cable and these did not show up. I checked my device manager and indeed it showed yellow exclamation marks on the Realtek high definition audio and AMD HD audio drivers. Strange, so I installed the newest realtek drivers, and at the end of the installation this caused a "ks.sys error" blue screen. Trying to reinstall the drivers in safe mode works fine, but when logging back into windows I get the blue screen. I can use windows just fine with my headset plugged in, but I'd like to be able to use my speakers again.
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Oct 30, 2011
I just installed a clean version of Windows 7 64bit, installed the latest driver from MOTU, and now I'm getting an instant BSOD any time I try to connect my 828 MKII audio interface. Did not have issues with this setup prior to reinstall. I've come here from this thread on motunation: MOTUNATION - View topic - "blue screen" error with my motu 828mkii FW
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Jun 12, 2012
The version that I trying to install is the latest(R.269/8 Jun), i just do the right thing, download the right version to the system(w7hp-x64), And all that i just got is a blue screen in the final of process, and a message of dumpping memory. I really dont know what is happening.
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Jan 17, 2009
Nice to see that it installs pretty good with Vista drivers, however, when changing the audio bit sample buffers
(@ 44.1K) from 256 samples to 300 samples, it caused a BSOD and rebooted the computer.
Mackie - 400F
Program=Ableton Live 7
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Jun 18, 2012
the first time it bsoded it gave a 'problem with hardware' error which made me really scared. at that time i forgot to turn enable minidumps, so i couldnt post here for help. since then i have gotten a bsod once more with minidump enabled? also, i am using the nvidia geforce 560ti.. and the latest nvidia drivers cause my computer to freeze up occasionally when i watch Internet videos. the Internet video will turn black with pink lines and my computer would freeze up. apparently some others have been having the same problem.
computer specs:
i5 2500k non overclocked
8 gig ram
geforce 560ti
windows 7 professional 64 bit
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Dec 8, 2009
Ok well I recently upgraded to Windows 7 like a month ago and I had no problems, until like 2 weeks ago. It happens on occasions, ill put on a song and it will stutter and lag my computer, or my msn sound will go off and it will freeze for a second. I downloaded the latest drivers and still it freezes, I checked if I have too much stuff running and it is not that. I don't know if anyone has a solution for that. I have a Gateway NV44.
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Feb 25, 2011
Hey I'm running Win7 64 bit. My laptop has the nvidia 330m. I have a standard HDMI cable hooked up to my HDTV. I can get picture perfectly, but no audio. I do not see any kind of option to do so.
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May 19, 2011
would like to boost my audio on my laptop i have a Msi M662
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Jun 14, 2012
After i performeda system recovery due to problems i was having my audio will not work and it worked perfectly before the recovery.
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Oct 31, 2011
I always encounter this when startup and shutting down.. very slow starup and shutting down.. when watching video the audio is very sluggish and my laptop freezes..
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Nov 28, 2012
I need 17" laptop mostly for watching online videos/DVDs. Can someone recommend one with a good sound card..? It seems many laptops do not sound very good.
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Jan 29, 2013
So I want to be able to watch videos and stuff by streaming them from my laptop to my tv. I bought a VGA cable and I have the video working. For the audio I bought a Y-Adapter, and that is not working. I hooked the single end into the headphone jack on my computer, and I hooked the white and red ends into the white and red ports on the back of my tv, but still I'm getting no sound. Am I doing something wrong, or do I need to change the settings on my PC to make it work?
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Oct 17, 2011
just recently installed windows 7, on my alienware m5500 notebook.. there is a x over the volume controller in the taskbar
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Feb 19, 2012
I have a HP-DV6-6050 laptop, bought it last august. It was running fine up until a month or two ago. I don't recall what I did but I think it was the time I installed Dragon Age: Origins. Either way, I noticed some problems since then. Firstly it became very slow...even deleting files took longer than usual even of size 18 bytes.Programs and folder would take time to launch.
Secondly, which is a big headache, audio and video files now get stuck every 3-5 seconds while playing them. It is there evn in VLC player. I tried defragging, some kind of a memory test through diagnostic startup, and even returned the system to factory settings. Sometimes it seems to get better.. but only for a while. Also, the graphic card switching mechanism seems to be a bit buggy. When I plug in the power source, the dialog box to switch the graphic card doesn't appear.
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4043 Mb
Graphics Card: Mobile Intel(R) HD Graphics, 1797 Mb
Hard Drives: C: Total - 461760 MB, Free - 303702 MB; D: Total - 14874 MB, Free - 1828 MB;
Motherboard: Hewlett-Packard, 1657
Antivirus: avast! Antivirus, Updated and Enabled
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Aug 9, 2011
I have been using for a while a Toshiba Satellite c650 laptop. It has been used only to listen to music and to check e-mail via Internet Explorer. Recently, after a short camping trip where rain was abundant, the screen stopped functioning. The computer was working, we could hear the music playing. After shutting it down, turning it back on would make the screen work for anything from a few seconds to a few minutes. The screen then remained pitch black, whatever we did. I finally had the idea to plug in my 27-inch external monitor.The results weren't as good as I expected. The external screen works fine, but the resolution cannot be set higher than 1366x768, instead of the usual 1600x900 on the laptop. Also, when connected to my Alienware laptop, the external monitor can go up to 1980x1080.As if this wasn't enough, when playing music, the speakers would suddenly let out a very loud buzzing noise for a few seconds. We have tried to pinpoint the cause, but it happens whenever it seems to want to.
Is there anything we can do about the screen? (without sending it to be repaired, of course) I guess there's a problem in the hardware, because the external screen works. There might also be a problem with the video card, because of the weird maximal resolution..
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