BSOD Error Message - The Computer Has Rebooted From A Bug-check

Jun 1, 2012

Computer has rebooted a couple of times in the last month. Added details from event viewer and also updated dump files. Critical Error - Event ID 41 Source Kernel-PowerThe system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

BugcheckCode 244
BugcheckParameter1 0x3
BugcheckParameter2 0xfffffa8005d0e710
BugcheckParameter3 0xfffffa8005d0e9f0
BugcheckParameter4 0xfffff800035e1510
SleepInProgress false

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The Computer Has Rebooted From A Bug-check

Dec 19, 2011

I'm new to the forum but hopefully can follow all the directions to give you the info you need. Last night I got a blue screen error:The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa80069ff060, 0xfffff800050043d8, 0xfffffa80074245c0). A dump was saved in: C:WindowsMinidump121811-15834-01.dmp. Report Id: 121811-15834-01.

This is the 3rd or 4th time I've gotten this in the last month or two, and it's always happened while the computer was in a Sleep state. When it's occurred I have used the power button on the CPU to shut down. Then I wait awhile and turn it back on and it's fine again. This computer is 4 months old, an HP purchased direct from HP.

My System Info:

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8172 Mb
Graphics Card: NVIDIA GeForce GT 530, -2048 Mb
Hard Drives: C: Total - 1419105 MB, Free - 1346316 MB; D: Total - 11590 MB, Free - 1416 MB;
Motherboard: PEGATRON CORPORATION, 2AB5
Antivirus: Webroot SecureAnywhere, Updated and Enabled

Note also that I had Norton installed up until a few weeks ago. I have been having Outlook email problems that I thought might be related to Norton, and since I hate Norton anyway I uninstalled it (using their Removal Tool) and installed Webroot SecureAnywhere instead. It is active and updated.

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Event wiever says:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80002a10477)

What could be the cause? Driver, application?

I am going to test the memory with memtest just in case.

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The bugcheck was: 0x000000c2 (0x00000007, 0x0000109b, 0x08060017, 0x87d1d218).
A dump was saved in: C:WindowsMEMORY.DMP.
Report Id: 033112-16177-01."

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System:
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Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033

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[B]Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1

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