Restart Down The Computer Hangs
Aug 25, 2008
i have been having a few problems with my new vista computer its a hp txz 2500z with vista buisness and im the administrater acount if that will help first prob is when i try to log off or shut or restart down the computer it hangs in the shutingdown or loging off screen and i have to use the power button to turn it off
other prob is the taskmanager wont show up. i see its icon in the bottom right bar (green gridlike box) it jus wont show up on the screen last some programs wont open like itunes or the conect to a network and network setings and sometimes windows defender i think they might run in the background but i cant get taskmanager running
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May 15, 2010
I am attempting to re-load my Vista Home Premium 64 bit and I am stuck, I have gone through most of the process until just after it copies all files, installs features and updates etc. It then restarts and it then hangs on a black screen with the message 'Please wait while windows sets up your computer'. But nothing happens no matter how long I leave it. There is no sign of activity.
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Sep 30, 2009
Before the computer actually came to the point of "shuting down just before it tried to load the o/s" it literrly kept shuting down on its own randomly for a week or so. Then the blue screen appeard with this error: 0x0000007BC , 0x84C5DBA0, 0x0000034, 0x00000000, 0x00000000 "Run CHKDSK /F and check for Hard Drive Corruption and then restart your computer"
Basically it's telling me the DRIVE is corruptet! Well, I plugged that SATA 2 HDD into my other computer (windows xp), detected it correctly and actually formated the drive and reinstalled XP on it without any types of problem. Does it still mean - SATA 2 is corrupted or broken!? How about the RAM then ... indeed, I did run the MemTest for 7 times and no errors were found. So the RAM are ok in this case, or am I wrong?! Maybe it's the PSU... ermmm no that cannot be 'cos the computer never shuts down, if I leave it run for (e.g 5 hours) and even if it's comes to "overheating" that cannot be the case eather, as its *again" never shuts down when you leave it run on the power.........
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Feb 10, 2010
I have a recurring problem in that my computer randomly will freeze and become non responsive(though I can move the mouse during these freezes). When clicking on a link or trying to view an e-mail I get the message "Not Responsive" as I watch the Windows "circle" rotate in the middle of the screen. Usually within 15 seconds to a minute the computer again returns to usable state. It used to happen only in Windows Mail. But about two weeks ago it started happening when using other programs, IE, Firefox, etc.
My system specs are as follows:
Dell Dimension E521
Vista Home Premium 32 bit
AMD Athlon 64 X2 Dual Core Processor 3800+ 2GHz
2GB Dual Channel DDR2 SDRAM at 533MHz- 2DIMMs
256MB NVIDIA Geforce 7300LE TurboCache
Integrated 7.1 Channel Audio
Optiquest 19" widescreen lcd 1280 x 768
250GB Serial ATA Hard Drive (7200RPM) w/DataBurst Cache™
Tower
Dell USB Keyboard and Dell 2-button Scroll Mouse
DSL 3.0 Mbps down 384 Kbps up
To this point I worked with Dell support to try to solve the problem. After doing a disk cleanup, removing temp files, etc. that didn't fix it, they had me perform a restore to Factory Settings. However even after doing that and reinstalling my programs and data files, the problem persists. I have tried opening Windows in safe mode and the problem doesn't occur then. BTW, there are no error messages when this occurs.
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Apr 3, 2010
I am having an app crash issue as of late that I am sure is probably posted somewhere else on this forum but I have not been able to locate the solution to my issue.
Here is what I am seeing:
Problem signature:
Problem Event Name: AppHangB1
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e02a1e
Hang Signature: e4cb...........
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Sep 17, 2009
I have a new Asus Laptop with Vista. Windows Mail has never worked right. After startup it only works for a period of time. (Anywhere from 5 minutes to 1 hour) It then just shows the following error messages. It also will not send an email until I restart my computer. It always works after a startup. I have Zone Alarm, but it acted this way before I loaded it. Is there a setting that should be changed? My internet connection is a Sprint Mifi. This is quite frustrating. I was able to load previous contacts from Outlook express without problems.
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C0148. An unknown error has occurred. Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0148
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Feb 25, 2008
have amd64 dual core motherboard, running vistax64. vista told us to do somthing to improve operation and restart computer. when tried to restart computer it would not even turn on. so removed battery from mother board to reset to factory settings. computer then would turn on, but after first screen telling system, got loading bar. it finished, but didnot beep. got clicking sounds and screen went blank. and would not load freather.
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Jul 19, 2008
I tried to restart my computer and it is stuck on shutting down. It did this before and I hardbooted and had to wait over an hour for the computer to come back on. It was not reading my external drive so I hit restart and it is just sitting here doing nothing. I don't like hard booting but don't know how to get out of this. I obviously can't look at my event as I am stuck in shutting down right now. I have a gateway GT5628 quad core. The only stupid thing I did today was go into msconfig and click on tools, disable UAC and launch. It said reboot. My challenges began. do I hard boot or what here?
It shut down totally and then I turned it back on and now the screen is black. It started up but has gone black. don't know if it is working to start or not. It is 26 minutes since I wrote this and my computer is still trying to boot up. It is going through a correct the error routine. I don't know what has changed. I did not upgrade. Home Premium was installed on my computer. I have tons of room. It does not read my external hard drive on last boot up going through the same stuff here. Gateway said just wait it may take an hour. Everytime I boot? What is with that. I can't get into my passport for Microsoft from this computer on the network. This is a fiasco.
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May 3, 2010
We tried to restart the computer manually, but to no avail. Vista loaded Windows, but before prompting me with a login screen, it dumbed again. We then tried to boot it in safe mode. Everything works fine there, so we tried to reboot normally again. Another dumb. We tried yet again, after removing the disc. Nothing. Since then we've tried system recovery to set it back a few days, we've tried to let it repair itself, we've tried to unplug everything (everything - mouse, keyboard, sound - everything but the monitor). The monitor, by the way, have some weird lines running down the screen, which notably aren't there when booting in safe mode.
The error code that appears on the dumb is as follows: STOP: 0x000000050 (0x8F875370,0x00000001,0x8EB5AB0A,0x00000000)
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Aug 27, 2008
whenever I put the computer to sleep mode and move the mouse while it's getting into sleep mode, it'll either restart or kill the computer. When it kills the computer, the fans still run but the lights on the front go out. There is also no picture on the monitor. To turn off the computer, I have to force a shutdown by holding the power button for around 4 seconds. Then, when I try to turn on the computer again, the fans turn on, the hard drive runs, but still no lights on the front of the case nor picutre on the screen. I fixed it by clearing the RTC RAM on the motherboard. After doing that, the computer would boot up, but if I did sleep mode and moved the mouse, then the computer would die again, and I'd have to clear the RTC RAM again. I'm wondering why this happens with sleep mode. I use Vista Home Premium 64-bit. Is there a solution to this problem or does anyone else have this problem?
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Mar 23, 2008
When I click on my windows mail icon, it won't launch unless I restart my computer. Then it will launch and works fine but if I close the program, it won't launch again. I also get an error message that says the following: Outlook Express at 0x0359399d referenced memory at 0x0000006c. The memory could not be written. Click ok to terminate the program. At the top of the window this message appears in it says the following Outlook Express Foldersync Window Class: WinMail. exe-application error.
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Apr 26, 2009
I have a Dell Inspiron 1521 laptop that this past week decided to do a Windows update and afterwards was running at 100% cpu and really slow. After everything I did and everything I knew to do I decided to clean the HD and re-install the OS. I partitioned the HD and tried to install Vista. It got all the way thru to the point it was "suppose" to reboot and ask for my name and comp info and just shut down. When I turned it back on a window popped up saying something to the effect of "windows restared unexpectedly or had an unexpected error please select ok to restart your computer and installation of Windows" so then I have to re-install all over again and it failed again and again. I ran the pre-boot system assessment and found out my HD crashed. I installed a new HD and ran the pre-boot assessment again and everything checks out but I'm still getting the box to pop up cause it keeps turning itself off at the same point as I mentioned above. I can't/ don't know how to get into DOS so I can check the motherboard but I'm getting ready to throw this thing up against the wall.
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Sep 20, 2009
when my computer goes into sleep mode, it wont come back...i have to turn off the computer& restart it. it says a driver is missing NIVIDA GeForce. I guess I dont know what that is or where to find it to either uninstall it or update it...i cant find it in the device manager...not when i type it in to search for it...i guess im stumped as to what to do..
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Aug 27, 2009
I am running Windows Vista Home Premium 64-bit. It is a Dell Laptop. I've been getting the Blue Screen of death and whenever I shut the laptop lid the computer decides to restart itself. I went into power settings and changed the "lid" settings to "do nothing". That did not work. The error report is this:........
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Apr 15, 2007
I am not sure what has happened but the following message appears when turning on my comp: Quote: Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1) Insert your windows installation disc and restart your computer
2) Choose your language settings and then click Next
3) Click 'Repair your Computer'.
If you do not have this disc, contact your system administrator or computer manufacturer for assistance. File: windowssystem32windload.exe. Status: 0xc000000e Info: the selected entry could not be loaded because the application is missing or corrupt. I have the disk but how do i boot from it? I am very worried i've broken my comp for good.
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Nov 8, 2009
Why, on Earth, that even my desktop computer which I've just recently re-installed windows XP is it annoying me with the yellow shield saying I need updates?! I just did it now and it said "done, now we need to restart" I click restart, it boots up and it STILL says I need to update! Could it be because, this computer ALSO has Microsoft Office 2003? If Office 2003 the problem, or is my luck just crap bad nowadays?
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Feb 5, 2008
I just purchased a Toshiba A205-7464 laptop before Christmas and have been having a problem lately with the wireless internet hanging on me.
I will be online for a certain period of time, sometimes hours, sometimes 10 minutes. I will try to go to a website, not always the same one, and IE will just hang, no graphics will come up, the green bar just stops halfway through and it just hangs. I get no error page or anything but in order to get it working again, I have to reboot. It is really starting to tick me off because it is starting to happen more frequently. I have uninstalled McAfee and installed my own Security Software (CA Suite).
Here are some stats on my PC:...
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Oct 23, 2008
I have built up a new system...been running perfectly since August 2008.
2 nights ago I had just finished an update to itunes and some other apple software which required a restart. Upon restart, the system hung while booting.didn't get to the user account log-in screen.it froze with a blackscreen with the mouse cursor sitting there in the middle.
I have done the following things and observed the following behaviour:I have not added any hardware to the system Windows Update has doing automatic updates the systems boots and runs perfectly in safe mode with networking I have reverted to a couple of different restore points prior to installing the apple software...no change I have disabled all non-Microsoft software from starting up via Windows Defender...no change I can get the system to boot to where it displays the user accounts login screen. When I click on an account and enter the password it will hang at that point. Mouse continues to respond but no further response. Disk drive light goes solid but no sound of the disk operating If at the user account log in screen I select to shut the system down it will hang during shutdown checking the event logs shows a range of various fatal errors.I can provide more info on this at later posts if needed but the messages look quite similar to other posts given for a range of different behaviours so I am not sure which if any are relevant. Booting to the Vista CD and doing a repair found no errors. In short, my perfectly happy and functioning system has suddenly gone mental for no obvious reason.
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Oct 18, 2008
When Dreamscape is running, Vista will periodically hard hang (will not respond to any input except hardware reset).
On reboot all desktop dispay setting are trashed.
Vista is UFAPP
(Useless For Any Practical Purpose)
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Jun 10, 2009
Good Evening / Morning / Other
I have a PC running Vista x64 specs-
MB Asus P5VD2-VM
CPU Core 2 Duo 6700
GPU BFG Nvidia 8600GTS
HD Seagate 500GB Sata
RAM 4 GB DDR2 (System only uses 3GB due to chipset lacking memory remap)
For the past year its been occasionally hanging at random - sometimes repeatedly each day, othertimes once every few days. I have run ram tests and its found nothing. Its not overheatring. The only other thing I can think of is the hard drive when I run seagates tools it cant complete the long tests but it does the short test - can anyone thing of any other diagnostics I can try.
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Aug 25, 2009
Im running vista 64bit home premium on my acer desktop. Its been absolutly fine until today. I uninstalled a game and suddenly...well.. every time I close any application the system hangs up/stalls..the cursor goes into 'wait' mode and I can't do anything, the windows key does nothing, etc. Task manager does come up after cntrl/alt/dlt, but it wont do anything - the cursor won't even close it. If Im in a game and tab out, the same thing happens. Sometimes it happens once Ive booted. The desktop pic may be there but the desktop icons wont be...If I go to the menu screen and hit log off then suddenly things happen as they should, but the machine, naturally, logs off. Ive run a virus scan using avast, but it found nothing.
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Mar 23, 2008
I just bought parts for a new computer, today i finished putting together, now when I try to install Vista, it hangs at the 'loading files....' screen. I've tried installing XP Pro too, and it gives me a STOP C0000221' Unknown Hard Error' after it copies all the files, and tries to start the installation.
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Mar 23, 2008
I can start the install fine, let it run to expand files et al, and then it needs to reboot. Thats where the problem starts. My comp reboots all ok until I get the message "Press a key to boot from CD/DVD or something similar, and then it hangs. Forever!
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Jan 31, 2008
So this is the first issue I've really had with this. I try to uninstall the current SP1 to install the new refresh and this is what happens. All goes well until stage 3. Stage 3 gets to 74-75% and "hangs". When I say hangs... it does progress... SLOOOOOWLLLLYYY. Eventually its gets to about 85% then jumps to 100% and eventually says "uninstall has failed" and reverts changes. It's 11:30pm right now. I started the uninstall at ~6:15pm. Between it going slowly and then reverting the changes, thats how long it took. Tried this twice so far, both with the same result. I previously uninstalled a different version of the SP, no issues.
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Mar 27, 2008
My Vista very often hangs, usually on shutdown. I have to pull the plug. Will this damage my laptop if I keep doing it? I have to though cos its hung. Problem Reports and Solutions is useless of course it doesnt specify anything. If it wont damage the laptop then I can just keep pulling the plug when it happens.
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Dec 30, 2008
I've been having major troubles getting my Vista 64-bit box to start up reliably.
Symptoms: During startup my Vista 64-bit machine unexpectedly "powers off" and the power button, reset button, and power switch stop working until I unplug the power cable on the back and plug it back in.
Workaround: If I boot into safe mode first, I can usually reboot back into Windows normally.
Triggers: This doesn't happen every time, although usually after Windows Update forces me to reboot it will happen. There was a power outage today and it took several reboots and unplugging the computer to get it to boot again afterwards.
Other issues: Lately when I try to put Vista to sleep, it doesn't always go into low power mode and seems to just leave everything on. Sometimes it never sleeps and goes back to the login screen immediately.
When the system dies, it usually makes this high-pitched whining noise just beforehand that I think may be the CPU - this noise happens on every boot, whether successful or not, but might be a clue about what triggers the power-off.
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Dec 18, 2009
A friends relatively new Dell laptop running Vista Ultimate SP1 32bit. Downloaded SP2, but has hung for 3 hours at the "installing Service Pack 2 stage 3 of 3 - 92% complete. Do not turn off or unplug your Computer" stage. I had disabled all anti-virus and firewalling software.
I am told by friend that this is what happened when he first tried to install SP2, though he DID get through to 100% complete, before message popped up that installation failed and that his lappie would be rolled back to last good SP1 configuration. I have tried the wuauserv net stop bits net start bits repair.bat file that I read about elsewhere. His wife's exact same laptop (bought at same time, same configuration, same updates installed) installed SP2 no problems.
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Oct 22, 2009
When I try to download a number of emails ore large emails, vist mail will process about 3/4 of them and then just hangs and can not down load any more.
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Mar 23, 2008
my computer hangs and doesn't came back even after 2 hours and it happens when i'm doing anything. it has hung twice just tring to write this question it hangs even when the computer is idle. and the only solution that works so far is to hit the reset button. if it helps here are my spec for my computer: Q6600, p35c-ds3r, gigabyte 8800gts, 4x kingston 1066MHz 1gig RAM, seagate 7200rpm 750GB hard drive. also have 3 fans keeping to cool 1 for CPU + 2 for case, none are overclocked.
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Jun 23, 2009
Hanging up again and again.
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Apr 20, 2008
When installing Vista SP1 on a Sony notebook the process hangs at 56% during phase 3. I have left the machine for many hours with no indication of any progress being made (no HD Led flashes and absolutely no feedback re problem).
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