Windows Mail: Cannot Jump Folder To Folder

Mar 23, 2008

In my previous email program of choice, Outlook Express, I used to beable to select the "to" function within the email message template and see a display of contacts that included the FOLDERS. In Windows Mail, the same action calls up ALL the contacts and NO folders. ALthough I can select multiple contacts from the Windows Contacts folder and through "action", install them in the "To" pane of an email message, I cannot jump from folder to folder to, for example, select contacts within another folder whom I wish to CC on the same message. The "Action" sequence always generates a new email template, posting any selected contact or contacts to the "To" pane.

I do not wish to create GROUPS and then go through the convoluted process of calling up the group in the "To" pane, and then deleting the ones I don't want. Needless to say, this feature was critical to my email flow and organization. Am I missing something? I have checked every forum and group I can. Others report the same issue without resolution. One forum individual said, "That's the way Windows Mail is".

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Okay, here it goes. I first started using Windows Mail when I bought a new computer with Windows Vista back in January '09. I have four email accounts which I transferred over from an Outlook Express backup that I did before getting rid of my old computer. Windows Mail automatically set up a set of folders (Inbox, Outbox, Sent Items, Deleted Items, Drafts and Junk E-mail) for each account, each with a different color scheme, similar to Windows Live Mail. My hard drive crashed in June and I'm just now setting things up again with the new hard drive installed. I tried restoring my email accounts from a backup I had but now Windows Mail won't automatically create folders for each account. Instead, I had to set up separate Inbox folders with message rules for each account. However, all the accounts are still sharing the Outbox, Sent Items, Deleted Items, Drafts and Junk E-mail folders. Is there a way to set up a set of these folders for each account using message rules? And also, why did Windows Mail do that automatically for me the first time using it - could it be that the information came from an Outlook Express backup originally?

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