Vista Stalls And Reboots At Expanding Files Prompt
Feb 14, 2009
I have a customer's machine on the slab that had a corrupted copy of Vista installed on it and tried every rescue technique I could find (Vista recovery DVD, XP CD, WinPE and a few others) finally using Linux to backup the customer's files.
Installing from an OEM copy of Vista seems to be problematic at best, it stalled at 23% then rebooted, so I repaired the drive in XP and got to 56% before the reboot. So I nuked the drive with a slow format in XP and then it got to 70% before rebooting. It sounds like hard drive related but the customer's video card fan had dropped off so I suspect it may also be a heat related issue. Does anyone else have any ideas for the reboots?
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Sep 22, 2009
Toshiba Satellite vista home prem.sp2 32. 4GigRam 1.90bios
Ihave read all the posts in as many threads as i can find related to this issue and they seem to identify the utility chkdsk problems of some sort. I think my problem is not related to that and happens during the initial splash screen with the Toshiba/AMD on it with the solid bar that used to speed across the screen that now hangs, stalls or whatever at a point beyond half way. It can stay there for minutes and I dont know why. I have checked all the logs,events and the like and find no issues the diagnostics from toshiba and micro both come out fine. i use the couple of aftermarket utilities as well to find no problem but it does take loads of time. If it did it all the time I would wonder but this will zip across and move on to the next screen with the moving lights microsoft screen some times. It used to be the other way round; stall infrequently. I dont know what would be a worthwhile use of time to fix this if it needs to be fixed. It will take maybe 2 or 3 re boots to get all the icons to line up in the tray as well after one of these protracted boot up experiences. I dont know what to eliminate or bring back to the start up lineup. If I go the safe mode, it , of course, loads up like a jet. Something is going on there but I dont know what it is and would like any information someone with more experience and wisdom than I have can provide. and a fix if need be.
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Nov 12, 2008
When I start installing it, it goes through the "Copying Files" stage instantly, and then hangs up at 0% on "Expanding Files". Then, anywhere from 10 seconds to 3 minutes later, my screen goes black like it's not receiving a monitor signal anymore, and nothing else happens.
I Googled the problem and found a ton of threads here and elsewhere with the same issue, with a slight variation, but none of them had issues posted, and they were all relatively old.
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Apr 9, 2008
Against the advice of all of my colleagues, I am trying to install Vista on a new computer I've assembled. Every single component is supposedly Vista-compatible (in fact, I just upgraded to a $200 video card so Vista would run). But I cannot get past the blue screen of death during the "Expanding Files" stage of installation. Soon after it reaches 1% I get a "System Service Exception" and there's a hexidecimal code below that ends in "3B". I can provide the specs of all the hardware in my system if required. What would you do, short of giving up and just installing XP?
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Feb 20, 2009
HD crashed. Before I reformatted it, I went into the Command Prompt option from the Windows RE and copied all the files and folders to a usb harddrive. (I used the robocopy command from the command prompt.) Now, when I connect the hd to another machine, I cannot see and of the files or folders that I copied in Windows Explorer. I know the files are there becaue I can still see them from a command prompt and Windows (Vista) even reports that there are 27GB used on the disk. How can I see these files in Windows so that I can copy them back?
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Apr 17, 2009
Vista installed fine and everything works fine until, a piece of software asked to restart. Now I have to hope that is boots. Because when it the boot process reaches the microsoft corporation and finishes, the system gives a blank screen and hangs. If I wait long enough, 15+ minutes, it finally boots with the vista logo on the second screen and logon password on the first screen. This is a new pc, just built, I should not have this problem. The pc has an integrated nvidia 9400 with 9800gt. Can it be a grahics card problem? I used the cd to install the drivers that came with the 9800gt.
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Dec 18, 2008
I am at my wits end. I have searched every single board out there and I see that some people have similar problems and I have tried almost every single recommendation out there and still nothing has worked. I have been on the phone with my ISP for days... nothing.
I am just shy of uninstalling vista and reverting back to XP... but I kind of like Vista so I don't want to do that.
System:
Acer Laptop
Vista Ultimate 64
Marvell Yukon 88E5053 PCI-E Ethernet Controller
I do NOT have wireless... I am wired with my ethernet cable directly to the laptop from my router.
Up until a week ago, I never had an issue with any connection or downloads. Everything was quick/easy/efficient. A week ago I noticed my connection kept dropping on my internet. We were having a storm and thought maybe that was the reason but then it kept happening. Called my ISP they sent a 2nd level technician out and said nope no problems on my line.
The connection kept dropping every so often. I could browse no problem and then after about 10 minutes couldn't open a new page, connection dropped. When I try to download something the connection stalls. Something simple like a Vista update or a document from gmail... stalls the connection.
I have disconnect the connection and then reconnect because my computer and DSL line still think I am connected when in fact I am not. (If I only have the download window open and nothing else, I can download but it takes a really long time........
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Feb 13, 2009
Whenever I do a clean install Vista 64, it gets up to the 2nd step called "Expanding Files" at about 5% or so and it gives me an error saying "Windows cannot install required files. blah blah blah".
It all started when my old 36gb Raptor failed on me a few weeks ago. I left the computer running the whole night so I could finish downloading a file and when I woke up the computer would load up to the Vista logo bootup screen and reset over and over and over. I downloaded the Diagnostics tool from WD and said that the drive had failed S.M.A.R.T. checks and I would need a new drive.....
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Mar 30, 2008
I have a Gateway notebook, originally installed with XP. Of course it came with the small restore partition (E. Since I've upgraded to Vista, I no longer need that restore partition and would like to expand C:, but I haven't been able to do so. I've gone into Disk Management, shrunk E:, deleted E:, but neither of these maneuvers resulted in the option to expand C:. Is it possible that the problem is that there is no free space in C: that is contiguous with E:? Would it help to defragment C:? Would that open up free space at the end of drive C:?
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Aug 27, 2009
how can i expand the windows box with the keyboard? i heard its windowslogo+ up arrow but that doesnt work
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Aug 20, 2009
When I open Windows Mail every folder expands and when I go under Tools,Options and tell it to not expand folders, NONE of them expand. Is there a way to set folders to expand only when new messages are received? Outlook Express did this and it seems I must be missing something.
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Jun 6, 2008
im currently experiencing a longer boot time for no real reason. After a fresh install i did all the usual junk. finally i decided to run a registry clean, then update my experience score. Rebooted everything was fine, then cam back after i went out & bootup took 3 times longer! I have a very powerful system & u can imagine the frustration of having to wait after it only took about 30seconds to boot b4.
I dont suspect the registry clean, all it did was remove reference to some files i had deleted hours earlier but i could be wrong. Luckily i had made a full backup before i ran the reg cleaner etc so ill have a try at restoring & see if it happens when i do nothing to it. i had disabled some services first thing but not sure that would do anything about 2 hours afterwards.
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Aug 12, 2009
How far can you expand your average dell computer? if i can change the motherboard in my factory dell vostro 410 desktop, so that i can replace it with a motherboard that is SLI enabled? If so what motherboards should i be looking for, is there a specific one due to the size of the case? Also, being a dell computer i realize your limited into what your changing, does that apply to the PSU and CPU?
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Feb 6, 2009
I just wanted to confirm a few things before I screwed up something (like, my OS). Usually, I'd use Partition Magic to resize partitions, but apparently, Vista includes something quite similar (and PM won't work on Vista) so I thought I'd give it a go. Also, this is with basic volumes, not dynamic. I have a single hard drive partitioned as: Primary Extended - contains logical partitions
1. When you shrink the size of the extended, does the extra space become available near the primary partition or after the extended? The reason I ask is because, I've read that the space you're adding to the primary must be adjacent to the primary partition. So, where does the extra space show up?
2. I've heard some people say you can't resize the primary partition without totally screwing up the OS. How likely is it that I'll ruin the OS by ADDING space? I could see a screw-up coming after shrinking a partition, but what about by extending?
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Dec 12, 2009
A typical Windows multiple-choice menu, e..g. right/left-expanding or dropdown; for example try right-click on empty desktop area and select View or SortBy, which in turn also leads to other menus. Or in Internet Explorer click View-->Textsize, zoom, etc. Or any other expanding type of menu. Well, upto today it was predictable - next menu subwindow would popup on the right side if there's space between it and display's rightmost edge (or on left if there's more space on the left). But now they all open at random sides, one menu opens on left from the mouse pointer, next opens on right - unpredictable, no logic. There's enough space on the right but menu pops up on the left, and it's like alternating. One menu from the tip opens next menu on right, next menu from top (2nd) opens its submenu on left, despite rhaving enough space on
the right. This you might say is cosmetic. But there're many things we get accustomed in using our tools, including computers, that when behave erratically are not making me happy...
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Mar 26, 2008
I am going to be putting in a 9800GX2 GPU in aprox 2 weeks(waiting for availability at my fav shop). For now I have an ATI X800 GTO GPU in it. Now all of these items are compatible with Vista(as far as I have found). After 4 installs that would not complete, I finally get to Vista desktop, the automatic update does its thing, reboots, and reboots...etc. I found a hard start from off it boots?!? So I turn off and put in 1 more stick of RAM(now at 4 gigs). Same prob, reboot snags over and over, but a hard start is good. I have a TON of components to install and hard start is not going to cut it.
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Oct 20, 2008
I have a problem in that anytime i shutdown the computer it goes ahead shuts down. fans shut off etc but then restarts about 5 seconds later. No errors show up on the screen at all.
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Mar 1, 2009
I built a new box and installed Vista Ultimate a couple of years ago, which has begun to occasionally reboot in a spontaneous and random manner. I don't recall exactly when this began, but the first time it happened was at least 6 months ago. And it's not often; maybe averaging once every 3-4 weeks. It has nothing to do with how long the PC has been on: sometimes I've been on it for hours; but the last time it occurred, I had only turned the PC on 20 minutes earlier. It has nothing to do with what application I'm using at the time: browser, email client, other. And when it crashes, first the monitor screen goes dark with lots of multi-colored squiggly lines, and then my PC cleanly reboots. Aside from the unwanted interruption and any newly input data lost, everything always seems fine thereafter. Does anyone else have similar problems with Vista crashing on them? Or does this sound more like a problem with my video card?
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Nov 2, 2009
I had my accounting software running which I minimized. I went out for a couple of hours and found out that my computer had reboot automatically as the minimized program was no longer in the task bar. I am running Norton Internet Security 2009, and Iolo's system mechanics 9.0. Only Norton is active. The other one I run it as I like. I also scan my
system with Malwarebytes frequently. Malwarebytes always finds two infections which are "Broken Open Command - notebook bad (%1) good (%1). Even after it is cleared, it comes back.I have tried to convey as much information as possible. My operating
system is Vista Home Premium 32bt.
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Jan 29, 2009
About a week ago a strange new problem started. I have a Toshiba laptop with Vista Home and dual core processor. Lately on SOME occasions the computer reboots itself when I close the lid. It does not do it every time and will shut down fine every time normally. But on some shut downs, when I close the lid the system reboots. It might do this a couple of times in a row and it might not do it for 3 or 4 shut downs. I use the shut down from the start menu. I have changed all of the setting for power settings and what to do when the lid is shut to either never or do nothing and it does not affect it. This computer is only about 4 months old. I have done a restore point before this started but no help.
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Sep 15, 2009
recently windows has started to reboot itself after sitting idle for a while. I just got this computer in January of this year so it came with Vista preloaded and I am relly getting frustrated with this. I thought it might be virus associated but Norton does not report anything.
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Jul 5, 2008
I have a Vista Business from technet that had reached the end of activation, before I had the new key to reactivate it. Inserted the new key and reactivate, all ok, but I have still a warning that it remains 0 days to activate and the pc rebots.
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Aug 24, 2009
I think I have a virus on my computer. I turn on computer and this message comes on...Configuring update stage 3 of 3 - 0% complete. Do not turn off computer. 1 minute later my computer shuts down and reboots itself. When it turns on the same message comes on. So what can I do. Is there anyway for me to save some of the data in my computer before I use the operating system DVD. There are some pictures on my kids on the computer that I have not saved onto a disc.
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Mar 23, 2008
I accidentally downloade Virtumonde last night and have ran McAfee virus scan enterprise and Spybot and both have gotten rid of the trojan and spyware. At least that's what they tell me. Now spybot tells me that there are registry changes happening from time to time and anytime I try to start the control panel or My Computer, explorer.exe crashes and reboots. I'm about ready to just re-install Vista and go back to factory settings and start all over again.
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May 30, 2008
I have Vista Home Premium 32 bit. I have issues with the system cold rebooting while surfing any websites. I have a Dell Inspiron 1720 system. I've had several avenues of support from Dell's "experts" from India. None has solved the issue so far. If I run a Video card stress test, then go on a website and surf, the system will cold reboot in less than 10-20 seconds. The CPU does not seem to go over 60c, and the memory does not seem to run out of resources. Currently, if I surf for about 30 minutes or so, I will get a reboot. I have reinstalled Vista with SP1 and all updates.
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Aug 2, 2009
I keep getting told an update is available: Visual Studio 2008 SP1 - 365MB So I click ok to d/l and install it. The normal dialogue comes up (after I click ok to UAC) and it says installing (far too quick) Then it says all done. No request to restart Windows. Then I get the new updates available msg and it's the same one. Try again and again and again with numerous reboots,
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Nov 22, 2009
I have Vista Home Premium x32 with SP2 installed running on an Intel motherboard Core2 Quad with 3GB memory and a nvida 8800GT video board and a 400 Watt p/s, 500GB drive with plenty of free space. My system fan speeds up to full speed and then re-boots. The only warning I get is the fan noise. This happens 5 or 6 times then it won't happen again for a couple days. It seems to happen exactly 1 hour from the last time it rebooted.... no kidding, within a couple seconds of 60 minutes.
Anyway, I thought I would check the event logs for a clue. I noticed that the Shutdown Event Tracker was not available so I looked for a way to turn it on. Vista, at least my version, does not have the gpedit.msc (Group policy console editor?) and other articles indicated that is what I needed to activate the Tracker.
The only thing I can find in the other logs is a recurring entry: "The DgiVecp service failed to start due to the following error: The system cannot find the device specified." how to enable the Shutdown Event Tracker?
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Feb 12, 2010
Windows Vista Home Premium on an Acer 4420 laptop was working fine up until Wednesday morning. I installed about a dozen updates and ever since then I've had the computer crash randomly but regularly when I have IE8 open. I get a fairly quick blue screen message and then the system reboots without anyone telling it to. If I simply have the computer running but do not have IE8 running it seems to stay stable. I've uninstalled all the updates but it hasn't made any difference--still crashing!
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Mar 23, 2008
I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem.
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Jan 7, 2010
I am having a strange problem with my Windows Vista Home Premium installation. The login screen loads and I can write the user and password boxes, but when I insert the password for my user and I hit the enter button or click the arrow button it does nothing. Clicking on shutdown options button does nothing. Pressing ctrl+alt+del does nothing. And after about 30 seconds it reboots and all the same happen endlessly. I tried all the recovery options ( boot in safe mode, last working configuration, disable restart at error, etc... ) and all have the same behavior.
I booted with the Windows Vista Recovery Tools from the DVD and I used chkdsk. It says that found errors and corrected them but when I run again the chkdsk the same errors are reported and corrected. Used sfc /scannow with the offline options and it says that found some corrupted files and is unable to correct them, but when I check the logs no relevant errors are found. Tested the memory and the hard drive using ubuntu live cd and the results were that both are ok. With ubuntu live cd I am able to boot and access all the windows files.
This is not the error "installing updates 3 of 3" or the black screen of death after welcome screen. This happened when I was using the pc and suddenly it freezed and I pressed the power button to do a hard shutdown. After that these symptoms started. Until there everything was fine. I didn't download any virus, as I am a computer programmer and I know what I am doing I just can't understand this error. What do you guys think it is? Is it a virus or some of the system files are corrupted or a hardware problem? I would not like the reinstall vista option because I have a lot of data and a lot of programs installed. What other options do I have? By the way the Vista I have is Service Pack 2.
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Aug 14, 2008
When I boot up my PC it goes all the way to the loading screen (the progress bar) and then monitor goes blank and system reboots. I choose to start in safe mode (from the selection), it starts all good. Then I restart the PC and it boots well without any problems. However, next time I shut down, I have to go through the whole process again. Sometimes I see "dumping physical memory" with a blue screen, sometimes I don't. I THINK it has something to do with my video drivers, but I updated to the latest catalyst drivers and still same thing.
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