Blue Screen & Reboots After Updates
Feb 12, 2010
Windows Vista Home Premium on an Acer 4420 laptop was working fine up until Wednesday morning. I installed about a dozen updates and ever since then I've had the computer crash randomly but regularly when I have IE8 open. I get a fairly quick blue screen message and then the system reboots without anyone telling it to. If I simply have the computer running but do not have IE8 running it seems to stay stable. I've uninstalled all the updates but it hasn't made any difference--still crashing!
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Sep 3, 2009
I let Vista do two updates on my Tosh A300-1BZ Laptop - I think 1 was an IE8
compatibility update, the second a windows defender patch and the third (enabled in error) was a "windows live essentials" update which I cancelled half way through (by hitting Cancel and then Yes etc).
The updater reported two updated done one cancelled and requested a reboot.
After re-boot all I get after the initial Microsoft "bar graph" loading icon is a blue screen and "STOP: c0000139 (Entry Point Not Found) The procedure entry point ntoskrnl.Ex1AcquireFastMutex could not be located in the dynamic link library HAL.dll."
I've tried using repair windows using F8 and from a Vista Ultimate DVD (which reports no errors) and using system restore to a previous point which reports success but on re-boot the laptop still blue screens with the same report.
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Jan 8, 2010
every thing was fine up untill 2 weeks ago when i got my 1st blue screen, i ran start up repair an returned laptop back to it original factory state. yesterday i was installing new windows updates an i got a new blue screen crash i get the option of launching start up repair or starting windows normally. start in windows normally results in a blue crash screen
this time around launching start up repair is different, i still get the white bar saying windows it loading files,but when the bar is filled it trys too boot up windows normally again resulting in a blue screen again the error message i get is
stop: 0x0000007E (0XC0000005,0X8471E0AE,OX8514FBA0,0X8514F89C) volsnap.sys - address 847270AE BASE AT 84722000, DATE STAMP 47918F92
I still have the option of pressing f2 or f8 when u turn it on Everything on the safe mode option screen results in the same error. is there another way i can launch start up repair or any other ideas of fixing this?
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Jun 10, 2009
After today's windows update I've been experiencing many blue screen, especially after the reboot. I don;t get any in safe mode so I guess it's a driver problem. This is the minidump created on my system. I have 7 of them and they all seem to be the same.
Code: ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
FAULTING_MODULE: fffff80001c1b000 nt......
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Jun 30, 2008
Business with SP1
Sony laptop, fast core2duo, 4GB
Defender+Avast!
Working beautifully for many months, and then a few
weeks ago this began happening:
Perhaps 2-3 times a week, and with no consistency of circumstances, a blue screen will appear. It might happen while working or when returning from hibernate. There's a countdown as memory is stored, and then a freeze. The only way to recover is to do a hard OFF (5 seconds on the power switch) and restart. When it first happened, I had not installed or changed anything, so I was comfortable doing a restore. It happened again.
It's confusing because the stated cause is inconsistent. I've checked to ensure that all drivers are updated and nothing that's contraVistarian is installed. What analytical steps can I undertake to discover what's causing this, and then to help me make the necessary changes?
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Jan 7, 2010
I am having a strange problem with my Windows Vista Home Premium installation. The login screen loads and I can write the user and password boxes, but when I insert the password for my user and I hit the enter button or click the arrow button it does nothing. Clicking on shutdown options button does nothing. Pressing ctrl+alt+del does nothing. And after about 30 seconds it reboots and all the same happen endlessly. I tried all the recovery options ( boot in safe mode, last working configuration, disable restart at error, etc... ) and all have the same behavior.
I booted with the Windows Vista Recovery Tools from the DVD and I used chkdsk. It says that found errors and corrected them but when I run again the chkdsk the same errors are reported and corrected. Used sfc /scannow with the offline options and it says that found some corrupted files and is unable to correct them, but when I check the logs no relevant errors are found. Tested the memory and the hard drive using ubuntu live cd and the results were that both are ok. With ubuntu live cd I am able to boot and access all the windows files.
This is not the error "installing updates 3 of 3" or the black screen of death after welcome screen. This happened when I was using the pc and suddenly it freezed and I pressed the power button to do a hard shutdown. After that these symptoms started. Until there everything was fine. I didn't download any virus, as I am a computer programmer and I know what I am doing I just can't understand this error. What do you guys think it is? Is it a virus or some of the system files are corrupted or a hardware problem? I would not like the reinstall vista option because I have a lot of data and a lot of programs installed. What other options do I have? By the way the Vista I have is Service Pack 2.
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Apr 17, 2009
Vista installed fine and everything works fine until, a piece of software asked to restart. Now I have to hope that is boots. Because when it the boot process reaches the microsoft corporation and finishes, the system gives a blank screen and hangs. If I wait long enough, 15+ minutes, it finally boots with the vista logo on the second screen and logon password on the first screen. This is a new pc, just built, I should not have this problem. The pc has an integrated nvidia 9400 with 9800gt. Can it be a grahics card problem? I used the cd to install the drivers that came with the 9800gt.
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Jun 21, 2008
I have done a clean install of Vista Ultimate (64), and since then, everytime I start my computer, it fails to boot correctly. It passes the BIOS page, starts the animated bar at the bottom of the page, and a few seconds later, the screen goes blank, and my VDU gives the messgae, "NO SIGNAL" After about a minute, the system reboots to the BIOS page again and continues up to the animated screen, and stops again. After it self boots for a second time, I get the SAFE MODE option screen. If I leave it on START WINDOWS NORMALLY, and leave it to complete the 30s count down, It boots again, and then completes the boot into Vista. If at the count down screen, I press enter, it goes into a boot loop that doesn't stop until I press the reset button on my box.? I have done a re-install twice and problem continues.
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Feb 13, 2009
Problem Blue Screen. No new hardware or software installed recently, last Windows vista update was on 01/15. When I start first, PC passes user registration (boots fine) and
does the normal stuff like loading software and starting the wireless internet connection via Netgear, opening some windows/programms I will close. All normal, but than comes a Blue Screen and very fast shut down of system with restart. Hardly can read the message...Look like Blue Screen appears when to much action is going on like opening of IE and Outlook... or open to many windows... or some bad programm/hardware is booting. But when I restart, restart gives a different blue screens and trouble is much earlier or directly after registering to the system.
But all starting or booting turn slower, real slow now. Start in --safe mode with net working-- the PC works, but the PC can't handle heavy workloads, is really slow in action. I cannot open --My pictures-- to see all picture files displyed on screen (2.7 GB) (the process trying to access the files in safe mode is real slow) and when I attempt to transfer the file to a USB stick, the computer is stopping in middle of action (after 50% transfer)..........
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Jun 5, 2008
I've been doing a clean install of Vista x64 for about a week and have been getting many random blue screens of deaths yesterday I did another clean install and only had about 4 drivers or so installed and I got a BSOD but no dump file was created for some reason so I kept installing more drivers and it work for about 4 hours till it crahsed again this time it gave me a dump file so here are the results.......
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Feb 1, 2009
I've had voltage issues causing my computer to freeze or reboot during games and dvds. Fixed that and the computer was fine after memtest showing no problems. That was late Dec.
A few days ago, the computer would go to a blue screen saying it's dumping physical memory and then automatically reboots. Thinking my harddisk might be collapsing on me (I have a seagate barracuda 7200.11 500Gb HD with the SD15 firmware, the infamous crash friendly HD), I flash the HD with the SD1A firmware from seagate, then it was fine. 2days later, Catalyst started to cause problems by not responding, so I formated the drive and reinstalled vista ultimate, along with Catalyst, drivers from Mobo manufacturer ASUS, plus a couple of other softwares. That was yesterday, and now I'm getting the same blue screen back, or the computer just freezes.
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Feb 16, 2008
I commonly get a blue screen. So how do I solve this problem 2ndly, whenever I play music on my WMP, the computer may just hang on me, giving all but zzzz buzzes and the whole screen shows lines.
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Nov 19, 2009
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 98DD3A3D
BCP3: 8837B8FC
BCP4: 8837B5F8.......
My one guess is its something to do with the display driver maybe because that has been stuffing up a bit of late, in the way of the screen going black for a couple of seconds then recovering.
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Feb 5, 2010
I've had pretty good luck with vista so far but every so often it will blue screen on me and I cant figure out why. The scenario is
1. System startup from power off condition
2. System boots to login screen
3. Blue screen referencing processor timing or something
I have not overclocked or anything everything is vanilla. I would also note that I run hardware diagnostics utilities and it seems fine. Also, I never get the message about abnormal system termination like ususal. How can I get a clue as to what is going on here. So far it seems like the error is bogus, I can log in and the machine will run for days with no problem.
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Jun 13, 2008
I am having a nightmare with my laptop which has windows vista ultimate on it. I chose to shut down the laptop by choosing the option "Shut down after installing updates", and so it started to shut down. However, after a couple of hours I checked and saw the laptop was still on, and it was stuck on Update 3 / 3. The status screen displays the following: Installing Update 3 / 3 - 0%
A couple of moments later, the laptop displays "Shutting down" and just like that it does. Not matter which mode I run the laptop in or how much times I let it "loop-around", it returns to the same screen. The problem is I cannot even get to the login screen, let alone try something to fix the damn system! I am really against a wall here, as I have no idea what to do. Is there a way I can backup information from my hard drive while the laptop is on, but not logged on? - Is there a way I can restore the latop to an earlier state using the restore option without logging on to the system?
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Jan 25, 2010
percent user of Vista Ultimate x64 and I have a problem! It gives me this blue screen with this information..................
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May 22, 2008
I just recently purchased a new game, and it said it would help the game's performance to install Vista Service Pack 1. While doing this, at the end of configuring updates, I recieved a black screen and "0xc0190036" with some message like keyboard. after it. It never changed from this screen. From different websites online, I read my best bet is to reinstall Vista. I have an Acer computer, and I am not positive that I recieved a back-up CD with my purchase. If I did, it must be lost, as my house is organized like an OCD freak would do. I was able to find XP OS disk, and quickly put that in, only to soon realize this was a Dell OS. This basically was a whole bunch of fail, and now it seems my only option is to boot "CD-ROM" with the Vista CD which I do not have in there...
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Sep 23, 2009
So I've read so many pages all around the web about this problem, with no explainable reason (no updates or installations) I booted up yesterday to find that after login my desktop was black with only my cursor visible. I wait some 5 or 6 minutes and the desktop appears but explorer.exe is slower than slow and takes the same amount of time to action any click. Painstakingly, I went through msconfig and disabled everything, one by one I re-enabled each item, rebooted and tested the results. Rinse and repeat for every process. All worked fine until I came across 'Shell Hardware Detect'. If this process is enabled then I get the error described above.
So a cursory search around the web doesn't seem to yield many resolutions to this problem. I only seem to be able to find similar issues on Win XP SP2 - however i'm running Vista Premium X64 SP2. I'm angling towards SP2 as ever since I installed it I've noticed a few bugs. Typically, searching on Microsoft's support website the term Shell Hardware Detection yields nothing whatsoever. Anyone have any ideas how I can get this process functioning properly again?
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Oct 16, 2009
A friend has an Acer Desktop with Vista. It was installing the latest Windows updates, and 'hung / froze' ( her words ) Now, when it starts, it displays the BIOS screen? Obviously some sort of major problem? I was going to try the Recovery Console first?
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Mar 23, 2008
I have a Dell laptop with Vista Home Premium installed. Everything was going fine today until I clicked for updates to be installed and then to re-start after the updates, as normal. However, now when I start the computer the Windows screen says 'Configuring Updates: Stage 3 of 3. 0% complete' then it shuts down and automatically restarts with the same message. This has been going on for hours and I cannot get into Windows or do anything else. Is this a virus?
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Jul 3, 2008
I got a new pc yesterday, plugged it all in and after downloading the driver for modem worked fine. Untill it started shutting down and a blue screen appeared. I ran the solution checker and it said it was a problem with the driver to the modem.
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Jun 2, 2009
I have a brand new vaio and when I shut it down last night it "hung" - so finally I switched it off at the plug. Today I cannot get anything other than a blue screen.
Should I take the battery out and try and re-install it or is this something that a computer expert will have to sort out. Its such a pain.
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Dec 31, 2008
It has become a routine. This dreaded screen (which I've never seen during my seven years with Windows XP) has poped up several times.
Is there a way to see what causes the problem. I was denied access to some mini dumps.
Dell Studio XPS EOM.
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May 23, 2008
It was a nice day (September 2007) and i opened my Windows Vista 32bit Home Premium Laptop, my desktop appeared just fine and while Nod32 was trying to load, my wagtail mouse stopped moving its tail, few seconds later, the "famous" BSOD appeared!
I didnt care really since i could format, ok then i formated. 5 months after the format i was having some crashes, e.g i clicked on Photoshop and the taskbar froze then the same happened to the start button and then the whole desktop! I restarted but i couldn't use Photoshop anymore. Few days later i dragged and dropped something in the recycle
bin and guess what? Yea thats right! I got a Blue Screen! I was freaked out and mad! So then i formated again. Now 2 months later, May of 2008 i opened my laptop and Nod warned me that the dll files of Adobe Flash, Nero and PowerDVD were viruses and that the svchost.exe tried to open them. I ignored them since i knew that the svchost.exe goes crazy sometimes. Then it stopped doing it but i started having crashes like the one i said before the second BSOD. Today i received 4 more crashes but the last one was deadly! I mean like, i only clicked on windows live messenger and vista made that BEEP sound, then everything was frozen,even the mouse!
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Oct 1, 2009
I'm running Vista Home Premium x64, and got a BSOD yesterday after updating KB915597. I understand that this is just the Windows Defender definition update, and that they recycle the KB#, and I found some posts on this forum from a few months back regarding the issue...I never had it before, but this time, it's got me.
I did a System Restore to before the update, then changed Windows Update settings to "notify but don't download or install." My question is this: Will it ever be safe for me to re-enable Windows Update, or will I always have to do it manually from now on because of this one incompatible update?
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Dec 28, 2009
my computer keep sutting down wit blue screen and i cant get rid of it blue screen
os version 6.0.6002.2.2.0.768.2
locale id 6153
additional problems
BCCode 9f
BCPI 00000003
BCP2 856E78D0
BCP3 856E4350
BCP4 858B49E0
os version 6-0-6002
service pack 2-0
product 768-1
den it say's files that helped and under dat is privacy statment
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Apr 5, 2009
I want to put more ram on my PC & I don't know where I can found out how much it can take. I tried crucial.com/uk but everytime I try to run the scan, my PC gets
the blue screen.
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Jan 4, 2009
I found this forum while googling for my problem with no look. I recently upgraded from Windows XP Professional 64 to Windows Vista Ultimate 64 - and I love Vista!
What kills the whole experience is that I can't play my favorite game (Grand Theft Auto IV) cause it ALWAYS get a BSOD within 20 minutes of playing. I don't think i Have a hardware problem as everything worked just fine in XP. The BSODs came the same day as I installed Vista, but only in GTA IV. See BSOD message and screenshot below.
I don't know if this is a problem isolated to GTA IV, but it's the only time I've seen it happen. I've played World of Warcraft and Left 4 Dead for hours without any hangups at all.
The error code:
0x00000101(0x0000000000000061.0x0000000000000000.0xFFFFFA60005Ec180.0x0000000000000001)
Computer specs: (Nothing is overclocked.
CPU; AMD X2 6000+ 3.0 GHz
Graphics; 8800GTS 320 MB
RAM; 6 GB pc6400 800MHz (2x1GB + 2x2GB, both matched and in dual-channel)
MB; MSI K9N Platinum SLI
HDD; Western digital 500 GB
Sound; Realtek High Definition Audio
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Sep 16, 2009
Ok so i was in the middle of installing counter strike source, each time i would go to disc 2 during the installation, I would get this bsod while it was installing. I cant take any pictures because it goes by way too fast, I got the minidump file if someone wants to take a look at it and help me out.
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Feb 21, 2009
I have a Gateway desktop with Vista Home Premium on it. Every time I plug my webcam in and try to use it I get the blue screen.
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May 20, 2008
i have been getting the blue scren virus a lot.....i had tried running spyware adn virsu checks (AVG Free) but it never finishes. I have also tried instaling service pack one but that also never finishes. I have my computer doing weekly defrages so i do not think that is the problem. I am at the stage when i think i need to completly re-install everything. can i have some advice, if i do have to re-install everything how do i do that? - i still have all needed disks.
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