Password: Go Into The Safe Mode But The Only Screen We Get Is His Password Sign On Screen

Nov 29, 2009

My friend at work forgot his password and cannot log onto his computer. He is running Windows vista home premium on a Compaq laptop. We tried to go into the safe mode but the only screen we get is his password sign on screen. Even during boot we pressed f8 key but the password screen came up. He is hoping someone has an idea or answer so he can avoid taking it into get looked at and paying money.

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