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Feb 26, 2009

Computer seems to run fine until i hit start and shut down my computer it goes through the regular process until it gets to the blue screen that says WINDOWS IS SHUTTING DOWN then it just freezes right there and the mouse wont move i have to hold the power button in until it shuts down it does this all the time now. i heve windows xp media edition service pack 3. since then i have updated my bios have turned on and off sound drivers and video drivers and deleted and installed my anti virus programs and it will not allow me to go back to any previos stores.

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