Uninstalling Adobe Reader 7.0.8
Feb 11, 2007please tell me how to uninstall Adobe reader from my control panel "add and remove programs " have tried several times without success .
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Removing Adobe Reader 7.0.5
Jul 10, 2006I was trying to update Adobe Reader from 7.0.5 to 7.0.8, the newest one, when all my problems began. When I tried to install .8 I got a message that read: "The installation source for this product is not available. Verify that the source exists and that you can acces it." So was going to just remove Adobe 7.05 in Add/Remove and got the same message. Went to C:program files and got the same message. I can't get Adobe off my computer. I really need help. The 7.0.5 won't open anything, get the same message. I don't know where the source file would be if it isn't in C:program files.
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Ntdll.dll In Outlook Express News Reader
Mar 30, 2007A thread here,I was trying to use the news reader part of outlook express and it could read all of the post correctly. The only problem is when I click on New Post or Reply Post, I could see the frame of text editor opened up with no button on it and then tells me that Outlook Express has encountered an error and needs to close, blah blah blah.
I looked through the error reporting file and was told that ntdll.dll was the troublemaker, here is the error reporting file that Outlook Express asked me to send to Microsoft:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="msimn.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="msimn.exe" SIZE="60416" CHECKSUM="0x71D69A0B" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="MSIMN.EXE" INTERNAL_NAME="MSIMN" LEGAL_COPYRIGHT="� 2004 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DE1D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:38" UPTO_LINK_DATE="08/04/2004 05:58:38" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="msoe.dll" SIZE="1314816" CHECKSUM="0x46A871A5" BIN_FILE_VERSION="6.0.2900.3028" BIN_PRODUCT_VERSION="6.0.2900.3028" PRODUCT_VERSION="6.00.2900.3028" FILE_DESCRIPTION="Outlook Express" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.3028 (xpsp_sp2_gdr.061107-0012)" ORIGINAL_FILENAME="MSOE.DLL" INTERNAL_NAME="MSOE" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x142B48" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.3028" UPTO_BIN_PRODUCT_VERSION="6.0.2900.3028" LINK_DATE="11/08/2006 05:06:13" UPTO_LINK_DATE="11/08/2006 05:06:13" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="msoeres.dll" SIZE="2479616" CHECKSUM="0x752385C1" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="MSOERES.DLL" INTERNAL_NAME="MSOERES" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25FEA8" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:58:51" UPTO_LINK_DATE="08/04/2004 07:58:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oeimport.dll" SIZE="104448" CHECKSUM="0x20F1DA64" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Mail Import & Export" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="OEIMPORT.DLL" INTERNAL_NAME="OEIMPORT" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x256B8" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:57:35" UPTO_LINK_DATE="08/04/2004 07:57:35" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oemig50.exe" SIZE="60416" CHECKSUM="0xDB61F5AB" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Migration 5.0" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="OEMIG50.EXE" INTERNAL_NAME="OEMIG50" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1918A" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:42" UPTO_LINK_DATE="08/04/2004 05:58:42" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oemiglib.dll" SIZE="35328" CHECKSUM="0x12ADE8F3" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft Outlook Express Migration Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="OEMIGLIB.DLL" INTERNAL_NAME="OEMIGLIB" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCBF9" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:57:36" UPTO_LINK_DATE="08/04/2004 07:57:36" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="setup50.exe" SIZE="73216" CHECKSUM="0xA78C58B" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Setup Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="SETUP50.EXE" INTERNAL_NAME="SETUP50" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DAF5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:33" UPTO_LINK_DATE="08/04/2004 05:58:33" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wab.exe" SIZE="46080" CHECKSUM="0x29E15FAE" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Address Book" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="WAB.EXE" INTERNAL_NAME="WAB.EXE" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xECBB" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:29" UPTO_LINK_DATE="08/04/2004 05:58:29" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wabfind.dll" SIZE="32768" CHECKSUM="0xAA31F3E8" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Find People" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="WABFIND.DLL" INTERNAL_NAME="WABFIND.DLL" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAAD3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:39" UPTO_LINK_DATE="08/04/2004 07:56:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wabimp.dll" SIZE="85504" CHECKSUM="0xDAAD0BBD" BIN_FILE_VERSION="6.0.2900.3028" BIN_PRODUCT_VERSION="6.0.2900.3028" PRODUCT_VERSION="6.00.2900.3028" FILE_DESCRIPTION="Microsoft WAB Importer/Exporter" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.3028 (xpsp_sp2_gdr.061107-0012)" ORIGINAL_FILENAME="WABIMP.DLL" INTERNAL_NAME="WABIMP.DLL" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x247FA" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.3028" UPTO_BIN_PRODUCT_VERSION="6.0.2900.3028" LINK_DATE="11/08/2006 05:06:13" UPTO_LINK_DATE="11/08/2006 05:06:13" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wabmig.exe" SIZE="30208" CHECKSUM="0x1D5ABA9C" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft (R) Address Book Import Tool" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="WABMIG.EXE" INTERNAL_NAME="WABMIG.EXE" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x15C7B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:28" UPTO_LINK_DATE="08/04/2004 05:58:28" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
It has happened every time without failure, and even after I have re-installed the entire Windows XP system, the problem would come up again.
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