Ntdll.dll In Outlook Express News Reader

Mar 30, 2007

A thread here,I was trying to use the news reader part of outlook express and it could read all of the post correctly. The only problem is when I click on New Post or Reply Post, I could see the frame of text editor opened up with no button on it and then tells me that Outlook Express has encountered an error and needs to close, blah blah blah.

I looked through the error reporting file and was told that ntdll.dll was the troublemaker, here is the error reporting file that Outlook Express asked me to send to Microsoft:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="msimn.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="msimn.exe" SIZE="60416" CHECKSUM="0x71D69A0B" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="MSIMN.EXE" INTERNAL_NAME="MSIMN" LEGAL_COPYRIGHT="� 2004 Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DE1D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:38" UPTO_LINK_DATE="08/04/2004 05:58:38" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="msoe.dll" SIZE="1314816" CHECKSUM="0x46A871A5" BIN_FILE_VERSION="6.0.2900.3028" BIN_PRODUCT_VERSION="6.0.2900.3028" PRODUCT_VERSION="6.00.2900.3028" FILE_DESCRIPTION="Outlook Express" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.3028 (xpsp_sp2_gdr.061107-0012)" ORIGINAL_FILENAME="MSOE.DLL" INTERNAL_NAME="MSOE" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x142B48" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.3028" UPTO_BIN_PRODUCT_VERSION="6.0.2900.3028" LINK_DATE="11/08/2006 05:06:13" UPTO_LINK_DATE="11/08/2006 05:06:13" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="msoeres.dll" SIZE="2479616" CHECKSUM="0x752385C1" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="MSOERES.DLL" INTERNAL_NAME="MSOERES" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25FEA8" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:58:51" UPTO_LINK_DATE="08/04/2004 07:58:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oeimport.dll" SIZE="104448" CHECKSUM="0x20F1DA64" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Mail Import & Export" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="OEIMPORT.DLL" INTERNAL_NAME="OEIMPORT" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x256B8" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:57:35" UPTO_LINK_DATE="08/04/2004 07:57:35" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oemig50.exe" SIZE="60416" CHECKSUM="0xDB61F5AB" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Migration 5.0" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="OEMIG50.EXE" INTERNAL_NAME="OEMIG50" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1918A" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:42" UPTO_LINK_DATE="08/04/2004 05:58:42" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oemiglib.dll" SIZE="35328" CHECKSUM="0x12ADE8F3" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft Outlook Express Migration Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="OEMIGLIB.DLL" INTERNAL_NAME="OEMIGLIB" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCBF9" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:57:36" UPTO_LINK_DATE="08/04/2004 07:57:36" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="setup50.exe" SIZE="73216" CHECKSUM="0xA78C58B" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Outlook Express Setup Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="SETUP50.EXE" INTERNAL_NAME="SETUP50" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DAF5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:33" UPTO_LINK_DATE="08/04/2004 05:58:33" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wab.exe" SIZE="46080" CHECKSUM="0x29E15FAE" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Address Book" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="WAB.EXE" INTERNAL_NAME="WAB.EXE" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xECBB" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:29" UPTO_LINK_DATE="08/04/2004 05:58:29" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wabfind.dll" SIZE="32768" CHECKSUM="0xAA31F3E8" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Find People" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="WABFIND.DLL" INTERNAL_NAME="WABFIND.DLL" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAAD3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 07:56:39" UPTO_LINK_DATE="08/04/2004 07:56:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wabimp.dll" SIZE="85504" CHECKSUM="0xDAAD0BBD" BIN_FILE_VERSION="6.0.2900.3028" BIN_PRODUCT_VERSION="6.0.2900.3028" PRODUCT_VERSION="6.00.2900.3028" FILE_DESCRIPTION="Microsoft WAB Importer/Exporter" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.3028 (xpsp_sp2_gdr.061107-0012)" ORIGINAL_FILENAME="WABIMP.DLL" INTERNAL_NAME="WABIMP.DLL" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x247FA" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.3028" UPTO_BIN_PRODUCT_VERSION="6.0.2900.3028" LINK_DATE="11/08/2006 05:06:13" UPTO_LINK_DATE="11/08/2006 05:06:13" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="wabmig.exe" SIZE="30208" CHECKSUM="0x1D5ABA9C" BIN_FILE_VERSION="6.0.2900.2180" BIN_PRODUCT_VERSION="6.0.2900.2180" PRODUCT_VERSION="6.00.2900.2180" FILE_DESCRIPTION="Microsoft (R) Address Book Import Tool" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="WABMIG.EXE" INTERNAL_NAME="WABMIG.EXE" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x15C7B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.2180" UPTO_BIN_PRODUCT_VERSION="6.0.2900.2180" LINK_DATE="08/04/2004 05:58:28" UPTO_LINK_DATE="08/04/2004 05:58:28" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft� Windows� Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="� Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

It has happened every time without failure, and even after I have re-installed the entire Windows XP system, the problem would come up again.
I am using an IBM Thinkpad T42 with Pentium M 1.6GHz processor and 1.2GB of RAM, I have the automatic update enabled to install all the software patches from Microsoft and so on.

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