Screen Stucks On Boot Screen - Keyboard/mouse Are Not Working
Feb 16, 2006
My computer is stuck on the boot screen, the mouse is lit up as to be working the keyboard flashed its lights as it always does when you boot but then everything seems to stop there. the screen is stuck on the boot screen the keyboard doesnt seem to work (lights are gone and wont come back on.) the lights on the back of the computer (the yellow and green ones) are all yellow but one. The C light is green. they are a steady color. Not blinking. A,B,D are all yellow.
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Apr 13, 2005
I am trying to fix a friends computer my usual story. Once it gets to the user screen for user selection both keyboard and mouse stop working, its either they stop working or the computer freezes, i am not sure. Life still goes to the mouse as it still lights. The keyboad works fine in the bios but not at freezing point.
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Dec 1, 2009
Trying to fix a relatives Dell Dimension 5100 c2005. Can only get to the welcome screen then keyboard and mouse wont work; both are usb of course as this Dell has no PS2 ports. I have loaded another copy of xp home and can boot into it ok and see the other installation ok too. From within this second copy of xp have run chkdsk and also have run chkdsk from (2nd XP Home CD) recovery consul.
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Jan 25, 2007
When ever i start up windows it get threw the Windows boot screen then whens it suppose to come to the logon screen i see only black for no matter how long i leave it on!, i can still move the mouse, and thats all that happens i have a operating system cd, and if i got to repair windows what config do i type?
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Jul 13, 2010
Tried a system restore ...... after that when the system restarted not able to use the mouse.Tried a different USB port.Unplugged all the cables from the tower ... hold the power button for 1min ... replugged the cables Still the same thing mouse lights up but cursor does not moves
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Nov 22, 2006
running on windows XP SP2 & the mouse would not work so i tried my mouse in the USB port and in the ps/2 port and it still did not work. When i checked in device manager everything looked ok but i could not access the mouse properties in the control panel also when i tried a spyware scan it kept crashing as soon as it found a infection.
So i formatted the hard drive to NTFS and tried reinstalling windows it got halfway though and i got a stop error message (Blue screen of death). IRQL_NOT_LESS_OR_EQUAL STOP: 0x0000000A (0xFFBE0000, 0X00000001, 0X00000000, 0X80825254)
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Jul 5, 2006
A buddy of mine is having problems with his PC. He said when he turns it on it seems to boot up fine (lights on case work) but his screen, mouse and keyboard are not working. Now Im assuming that all those burning out at the same time is next to impossible. I think it might have to do with the PC itself. I have yet to try a different screen and such just to make sure. Also if infact trying another screen fails i obviously will not be able to look in his bios, which leaves me kinda stumped.
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Mar 8, 2008
I am having issues with my keyboard and mouse(hence the title). My keyboard works fine while in the bios and while booting, but once the Windows Bar stops going from side to side and I start to see my desktop load, the screen is in 640x480 resolution or something (like safe mode) and I can't use my keyboard or my mouse, even though the lights on both are lit(so they have power). Earlier, I was having problems with my hal.dll (long story, but I ended replacing it from my MCE OEM CD in the recovery console((which I have in my MBR Boot menu)), and now I am here). I think that that might be the contributing issue here, but I have no clue what to do next. The same thing happens when I enter safe mode. I would just boot from my XP DVD and do a repair, but DELL gave me a DVD-ROM OEM disk with my XPS 600 even though the only drive I can boot from is my CD-RW DRIVE as far as I know. I have checked my boot order in my bios. I can boot from USB or Onboard or Removable Hard drives and Cd Drives.
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Dec 12, 2008
so we just installed SP3 for XP. At first the boot was failing, made some hardware changes and all was good seemingly... now the keyboard and mouse no longer work, but they work when the computer just starts up. They just stop working shortly after. I plugged in a USB mouse and that works, so I was thinking it may be a problem with the PS/2 ports.
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Apr 27, 2008
My PC seems to be working fine, running along. I went up close and checked if anything was fryed/unplugged yet no problems. My PC can turn on, but my monitor, keyboard AND mouse doesn't work
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Aug 25, 2006
I am trying to install and new keybpard and mouse (Microsoft Wireless Laser Desktop 6000) I follow everything in the book, install the software and everything but they both dont work
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Nov 17, 2009
I was in the middle of checking over my term paper and the mouse started to have a delay and if I moved the cursor slightly it would jump all over the page. Then I tried to delete a word with the keyboard and nothing happened. I turned off the computer and unplugged and plugged the mouse and keyboard back in and when the start up screen came up on windows xp to log in my mouse didn't move at all. Could any one explain what is going on? I would greatly appreciate it. I got to get my paper off that computer.
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Mar 5, 2008
I went to a LAN party so I unplugged all my cables from the pc. When arriving at the lan party I plugged everything back in and booted into Vista Ultimate. Everything was detected properly and I encountered no problems.But when I got home again I wanted to boot into Windows XP Pro and that's where the problems started.
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May 9, 2006
I know this is so simple for someone,but not me. I just changed the batteries in my wireless keyboard and now it will not type. My wireless mouse still works. I have had this problem before, but it has been so long ago I can't remember what I did to get it started again. I am using my laptop now.
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Apr 13, 2010
I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
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Oct 31, 2009
My mouse and keyboard has both started to behave strange.
1.The mouse scroll wheel works sometimes when surfing on internet , but most of the time it does not. It works fine when typing in Word.
2.The mouse pointer jumps around randomly.
3.The left mouse button sometimes behaves as if it is the right button.
4.Sometimes the computer seems to freeze and will not respond to mouse commands. This can be “reset” by ctrl+alt+delete, and choosing “switch to” the program I was working in. This can happen even when only one program is running.
5.Sometimes the mouse seems to left-click and drag by itself.
6.The keyboard sometimes misses letters that I press
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Jul 23, 2005
My first problem is that I can't shutdown my computer. I mean I can shut down the operating system, but the fan still runs. This seems to have come up within the last several weeks after I unplugged it once by accident. It wouldn't restart so I had to hit the reset button. I'd never previously used one, but thats what people suggested in other places when it wouldn't restart, just hit the reset button. So I did. Now I'm stuck with it not turning off. My second problem may be a direct result of the first. The last few days my keyboard and sometimes my mouse stop working.
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Jul 14, 2009
i fixed cdrom error 39 so could install windows now keyboard and mouse won't work have tried ps2
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Dec 17, 2006
I had a warning from kaspersky saying it had found and deleted a tojan.Ok, so it was gone, but since my keyboard and mouse just stop working when they feel like it.
the strange thing though is the mouse will still move around (just wont make any tooltips appear or click on anything) and the keyboard wont type yet the shortcuts will still work for eg ctrl+alt+del, the windows logo key and ctrl+shift+esc are the ones i tried so far and they all work, and bring the correct things up
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Oct 25, 2007
My dad's computer has come under attack by virus's and trojan worms
Not really sure what all started this..Tired several different programs to fix it..things were going good then BAM.Went into bios and keyboard works but after that point no keyboard or mouse.
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May 30, 2005
I have a standard PS/2 keyboard and mouse which do not work as I try to enter Safe mode. As I am on Windows 2000 Pro, I need to log on as administrator. I am not password protected, but have no way of clicking the Log in button.There are no settings for Keyboard or Mouse in my BIOS setup
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Jan 16, 2005
When i turned it on today, he got a message saying "New CPU Installed!" But, i am 100% sure did not install anything the previous day. did nothing at this screen, but simply reset his computer, and this time, it skipped this screen but a computerized voice said something like "------ inaccessible" , it is too garbled to hear. After this i can access computer normally, except for one thing. mouse and keyboard stop and start working at regular intervals
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Jan 17, 2008
Alright the Problem is, when I start the computer the key board and mouse are working just fine both showing lights and I can access the boot menu and everything through the key board. But when windows boots up both the mouse and the keyboard go dead, and there is nothing I can do besides looking at the User Login Screen as I can not use ether my mouse or keyboard.
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Dec 27, 2004
I have a problem with my XP Pro, I can never get past the boot screen (the one with the XP Pro logo and has loading), it would try to load but would never happen. So I tried rebooting in safe mode and it works, I scanned my HD with AVG, Adware, Norton and Spybot. On several of them I found ISTBar and DYFUCA on my computer. So I deleted them with my program, then I deleted all my temporary files, in C:windows emp C:document and settingsuserlocal settings emp and internet temporary files including offline files. Then turned off system restore, and rebooted. It worked however today when booted up XP again same boot screen problem. Can you tell me how to fix this problem?
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Feb 16, 2009
I had left my computer on logged in on Windows 7 and when i got back the computer was in a continuous boot sequence (starts to boot, then after about 4 seconds shuts down and then over and over again). I reset the power from the back and turned it back on and it started up but with a different boot screen (Dynamic Energy Saver Quad6 Screen lol) and not the "black" one that normally comes up. It happened again last night and I think it happens when I leave my computer logged on in Windows 7. The weird thing was that after I reset the power from the socket (which stopped the loop) and turned it back on, it had me still logged on as a user and everything was like it was before I had left (basically like hibernate, except that hibernate is disabled on my computer
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Oct 21, 2009
i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.
issue seems to be similar to:
http://forums.techguy.org/windows-nt...o-startup.html
http://forums.techguy.org/windows-nt...p-problem.html
but recommended solutions didn't help so far.
symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this
what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen
boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive
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Dec 5, 2008
Dell D 800 Laptop running XP SP2.Internal AND external Keyboards and Mouse NOT working after boot to XP. Can't enter cntrl/Alt/Del or anything to log in. Keyboard DOES work in Bios mode but is lost as soon as xp is loaded. Does NOT work in SAFE mode either because can't log in..(no Cntrl/Alt Del).I've tried repair and reinstall of xp but still does not recognize any keystrokes after boot to xp.
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Apr 5, 2007
I have had a weird problem of the keyboard not working during boot up -- except it WILL let me get into BIOS. And this is the ONLY time it will not work.A little background is in order, however. Previously, the keyboard stopped working, first during boot up, then totally. Then the mouse stopped working as well. Couldn't do anything at all.... The keyboard is a Micro Innovations, and I'd had it plugged into the PS/2, but I eventually found out that if I plugged it into the USB port instead (it goes either way), the keyboard would work. So, I went out & got a USB mouse, and it worked too. So I was thinking that the card was fried.Last night, I decided to boot it into Safe mode to run some scans. And it wouldn't boot into safe mode, just kept ignoring my F8 command, and going straight to Windows. I did find out that it WILL take my DEL command and go into BIOS, where the keyboard works just fine. So tonite I thought I'd try a repair, thinking maybe some files were corrupt. And it will not take any keystroke to boot from the CD. Again, I can still get into BIOS, though. And, as you can see, it is working fine now. This is how it started in the PS/2 port, when it eventually quit working altogether.
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Dec 15, 2004
I cannot boot my XP machine. In safe mode it also says safe mode in white text in each corner and shows windows build details at the top. I have trying going back to previous good config - same problem. A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen. I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.
Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1) I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual.
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Oct 12, 2008
Today my computer went slow so i restarted it and from that point it kept doing the same thing: it starts, then the dialog where it asks u if to start normal or safe mode (but keyboard doesnt work) then after the 28sec it tries to load windows, but a blue screen is shown and then restart again. I put the reinstalation CD but when i get to the "To boot from CD press any key" i cant becouse keyboard is not working.
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Oct 28, 2008
its my previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:
Administrator
Administrator.computer description name
Administrator.computer description name.000
username1
username2
Is it creating more user folders? At some point Administrator.computer description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help!
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