Boot Up Gets User Screen For User Selection Both Keyboard And Mouse Stop Working
Apr 13, 2005
I am trying to fix a friends computer my usual story. Once it gets to the user screen for user selection both keyboard and mouse stop working, its either they stop working or the computer freezes, i am not sure. Life still goes to the mouse as it still lights. The keyboad works fine in the bios but not at freezing point.
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Feb 16, 2006
My computer is stuck on the boot screen, the mouse is lit up as to be working the keyboard flashed its lights as it always does when you boot but then everything seems to stop there. the screen is stuck on the boot screen the keyboard doesnt seem to work (lights are gone and wont come back on.) the lights on the back of the computer (the yellow and green ones) are all yellow but one. The C light is green. they are a steady color. Not blinking. A,B,D are all yellow.
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Dec 20, 2005
I recently fixed my parents� computer and while I was at it I upgraded their OS from Windows Me to Windows XP Home Edition (no service pack). After I did I got the User Selection Welcome Screen at start-up asking me to select the account I want to use (even though there�s only one to choose!). This happened to me on my own computer when I upgraded XP Pro so I thought I knew what to do to get rid of it. I went to Kelly�s Korner (http://www.kellys-korner-xp.com/xp_tweaks.htm) and used the �Add ControlUserPasswords2 To Control Panel� registry addon to get the User Accounts 2 icon.
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Nov 17, 2009
I was in the middle of checking over my term paper and the mouse started to have a delay and if I moved the cursor slightly it would jump all over the page. Then I tried to delete a word with the keyboard and nothing happened. I turned off the computer and unplugged and plugged the mouse and keyboard back in and when the start up screen came up on windows xp to log in my mouse didn't move at all. Could any one explain what is going on? I would greatly appreciate it. I got to get my paper off that computer.
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Oct 28, 2008
ok so here is the story i have raid 0 array 2 x 160 WD and my windows is installed on it i recently bought 2 x 640 Samsung F1 i built a new raid 0 array and i'm trying to move my windows instalation from one array to another I used Norton's Ghost Disk Copy method . And now when i boot from the new array windows stop right before the user selection screen .the thing is the computer doesn't stop responing .. i can still move my mouse but the user selection screen never show's up i tried reading the windows system log from the new partition with and little utility and it doesn't seem to be any thing wrong.I also tried booting from the windows cd but when it get to the part where is supose to detect hard drives i get the infamous x0000007B stop error
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Dec 17, 2006
I had a warning from kaspersky saying it had found and deleted a tojan.Ok, so it was gone, but since my keyboard and mouse just stop working when they feel like it.
the strange thing though is the mouse will still move around (just wont make any tooltips appear or click on anything) and the keyboard wont type yet the shortcuts will still work for eg ctrl+alt+del, the windows logo key and ctrl+shift+esc are the ones i tried so far and they all work, and bring the correct things up
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Jan 16, 2005
When i turned it on today, he got a message saying "New CPU Installed!" But, i am 100% sure did not install anything the previous day. did nothing at this screen, but simply reset his computer, and this time, it skipped this screen but a computerized voice said something like "------ inaccessible" , it is too garbled to hear. After this i can access computer normally, except for one thing. mouse and keyboard stop and start working at regular intervals
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Jun 28, 2004
The keyboard is not working on one of the users on my pc on the other three users it works fine.
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Jan 16, 2007
When trying to activate my long time ago set-up guest account, I keep getting a pop-up saying that the user selection has been deactivated by "Client Services for NetWare" and that this should be de-installed before reactivating user selection. I do not remember installing it and can not find any files/programs leading to it
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Jul 20, 2010
When I used to boot up it went straight through to the desktop, ready to use with no intervention from me. I just had my hard drive reformatted and am pleased with the results but now I have to select a user account before it continues to boot. There is only one user account, which makes this futile. Can I bypass this? There must be a setting somewhere.
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Nov 10, 2006
Just updated windows and after restarting I was suprised to see the user selection window at the booting of windows as i am the only user on this computer.I want windows to start automatically without letting me choose the user, don't have any use for that window.
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Jul 20, 2005
I have recently downloaded a program which insisted I also download the Passport software to function properly. (I already had Passport anyway.)I now find that when I turn on the computer I have a screen "To begin, click your user name." I am the sole user / Administrator of a stand alone PC so I don't need this screen, how do I remove it /prevent it appearing since it is unnecessary?
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Sep 15, 2005
I have a Dell Dimension 4300 desktop. Until last night, I was having trouble doing anything on my computer. After start up, my outdated version of Norton would pop up saying a virus was found. I couldn't get anything else to respond and the window would never go away. So I eventually got it to stop, and the I ran various spyware, registry, and anti-virus utilities to the point where my computer was working flawlessly.
Then I decided that I would just uninstall Norton (since I installed a new anti-virus program). I hadn't updated it in over a year and I never really liked it anyway. It took over an hour to remove (I think because the quarantine folder was so large). I chose to remove everything including the quarantine folder. After the uninstall successfully completed, I restarted the computer. I got to the Windows XP user selection screen (I have 5 users set up) and tried to select my user profile, but I couldn't click on it.
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Jul 6, 2008
I don't know if anyone else has this problem, but my XP switches to the 'switch user' setting every time the screen saver comes on. It gets really annoying so I wondered if anyone could tell me how to turn it off.
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Oct 27, 2009
as soon as i log in instead of welcome screen to choose logins i go to a dialog box where i have to give my password and usernam... i tried to change this by going to control panel and user accounts. as soon as i clicked on "change the way user logs in or logs off" i get a error as 'A recently installed program has disabled the welcome screen and fast user switching . to restore these features , you must uninstall the program. the following name might help you identify the program that made the change - KLGina.dll"
so i tried to delete i couldnt ... eventually it got deleted by software "unlocker" but as i log in again an error as "please contact system administrator as klgina.dll is missing'.. i got that back again by system restore..
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Aug 30, 2005
In recently restoring my crashed machine, I noticed that when the machine was
idle, it would go back to the user login screen. I found this tedious as I
just wanted it to go to screen saver but stay within the user session. I ran
'control userpasswords2' and de-clicked 'Users must enter a user name and
password to use this computer.' (It's a home computer so not worried). Now
when I reboot, it brings up a Windows login for Administrator and says,
"Unable to log you on because of an account restriction." I can bypass that
and log in as Owner or anybody else so it's more cosmetic than anything else.Question - who is this "Administrator?" The account doesn't show up under
User Accounts. 'Owner' is the Administrator. Do I care about this account
(which appears to be hidden? Should I allow it to log in under the covers? If
so, do I have to re-click 'Users must enter a user name and password, etc."
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May 9, 2006
i have a problem whenever I try to boot up it goes the screen with the Icons for each user. when you click on one of the user icons the coputer tries to boot but before it does it logs off and puts you back to the page with the user icons. I have tried every thing I know booting is save mode but it does the same thing
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Jul 5, 2006
A buddy of mine is having problems with his PC. He said when he turns it on it seems to boot up fine (lights on case work) but his screen, mouse and keyboard are not working. Now Im assuming that all those burning out at the same time is next to impossible. I think it might have to do with the PC itself. I have yet to try a different screen and such just to make sure. Also if infact trying another screen fails i obviously will not be able to look in his bios, which leaves me kinda stumped.
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Mar 8, 2008
I am having issues with my keyboard and mouse(hence the title). My keyboard works fine while in the bios and while booting, but once the Windows Bar stops going from side to side and I start to see my desktop load, the screen is in 640x480 resolution or something (like safe mode) and I can't use my keyboard or my mouse, even though the lights on both are lit(so they have power). Earlier, I was having problems with my hal.dll (long story, but I ended replacing it from my MCE OEM CD in the recovery console((which I have in my MBR Boot menu)), and now I am here). I think that that might be the contributing issue here, but I have no clue what to do next. The same thing happens when I enter safe mode. I would just boot from my XP DVD and do a repair, but DELL gave me a DVD-ROM OEM disk with my XPS 600 even though the only drive I can boot from is my CD-RW DRIVE as far as I know. I have checked my boot order in my bios. I can boot from USB or Onboard or Removable Hard drives and Cd Drives.
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Dec 12, 2008
so we just installed SP3 for XP. At first the boot was failing, made some hardware changes and all was good seemingly... now the keyboard and mouse no longer work, but they work when the computer just starts up. They just stop working shortly after. I plugged in a USB mouse and that works, so I was thinking it may be a problem with the PS/2 ports.
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Apr 27, 2008
My PC seems to be working fine, running along. I went up close and checked if anything was fryed/unplugged yet no problems. My PC can turn on, but my monitor, keyboard AND mouse doesn't work
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Jan 27, 2005
When booting up (XP), I get to the screen where I select the user name and enter the password. Then I get my usual wallpaper screen but no icons, start button, task bar, tray etc etc. I can't right click on the screen.
I CAN do Crtl+Alt+Del and get a run prompt up and browse the various drives (and even run software through this, e.g. internet) but the desktop is always completely blank. I have tried Safe Mode and restore last known good etc but neither works both same result, get to wallpaper but no icons.
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Aug 25, 2006
I am trying to install and new keybpard and mouse (Microsoft Wireless Laser Desktop 6000) I follow everything in the book, install the software and everything but they both dont work
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Mar 5, 2008
I went to a LAN party so I unplugged all my cables from the pc. When arriving at the lan party I plugged everything back in and booted into Vista Ultimate. Everything was detected properly and I encountered no problems.But when I got home again I wanted to boot into Windows XP Pro and that's where the problems started.
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May 9, 2006
I know this is so simple for someone,but not me. I just changed the batteries in my wireless keyboard and now it will not type. My wireless mouse still works. I have had this problem before, but it has been so long ago I can't remember what I did to get it started again. I am using my laptop now.
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Apr 13, 2010
I just recently reinstalled Windows XP on my computer, my USB keyboard is working fine, but my mouse is not working, I tried it in all the USB ports for it and I am getting no response, I am getting a curser on screen but no movement nor am I able to click.
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Oct 9, 2008
My Norton AntiVirus just upgraded from v2008 to v2009.Several weirdnesses ensued:
1. At the Windows Welcome screen, arrow keys could move the user selection up & down, but no alphanumeric keys made any visible entry (dot) in password field. Clicking Shut Down and restarting corrected this (for now, anyway).
2. The [Start] > [Log Off] > [Switch Users] button is missing. This would be a straightforward fix, except that
3. In Control Panel, User Accounts lacks "Change the way users log on or off"! [Is XP SP3's REAL purpose to hose up a nicely-running XP SP2 box, so the owner will FINALLY spring for a Vista system?]
4. Clicking any of the "Learn About." links opens the help page in IE7, but with its contents crowded to the left and the yellow bar at the top. Clicking to allow blocked content (Are you sure? YES!) results in yet another dialog about an ActiveX control that "might be unsafe" but the only new ActiveX control on this PC is one from Symantec, installed during the NAV 2009 upgrade. NAV 2009 was the FIRST product I've run into that did NOT permit its EULA to be selected, printed or saved. I like to keep a record of things I've agreed to, but that text was out of reach! Sixteen screenshots later.
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Oct 31, 2009
My mouse and keyboard has both started to behave strange.
1.The mouse scroll wheel works sometimes when surfing on internet , but most of the time it does not. It works fine when typing in Word.
2.The mouse pointer jumps around randomly.
3.The left mouse button sometimes behaves as if it is the right button.
4.Sometimes the computer seems to freeze and will not respond to mouse commands. This can be “reset” by ctrl+alt+delete, and choosing “switch to” the program I was working in. This can happen even when only one program is running.
5.Sometimes the mouse seems to left-click and drag by itself.
6.The keyboard sometimes misses letters that I press
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Jul 23, 2005
My first problem is that I can't shutdown my computer. I mean I can shut down the operating system, but the fan still runs. This seems to have come up within the last several weeks after I unplugged it once by accident. It wouldn't restart so I had to hit the reset button. I'd never previously used one, but thats what people suggested in other places when it wouldn't restart, just hit the reset button. So I did. Now I'm stuck with it not turning off. My second problem may be a direct result of the first. The last few days my keyboard and sometimes my mouse stop working.
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Jul 14, 2009
i fixed cdrom error 39 so could install windows now keyboard and mouse won't work have tried ps2
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Oct 25, 2007
My dad's computer has come under attack by virus's and trojan worms
Not really sure what all started this..Tired several different programs to fix it..things were going good then BAM.Went into bios and keyboard works but after that point no keyboard or mouse.
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