User Info Wiped Clean

Jun 8, 2010

I turned on my computer to find it essentially wiped clean.

My desktop was just the basics, generic picture, no screen saver, 'My Documents' were all gone, my emails were all gone, bookmarks etc. When I opened up my Outlook I had to set it all up again, when I open any of the office suite of programs I need to reset them up.

Yet, Skype was still installed, Mozilla was there, my BlackBerry software was there just without any of the personal info? Basically like my user profile was cleaned out?

Folders I had set up directly on the C: were still there, yet all of 'My Documents' were gone...

I was able to retrieve everything from Carbonite (YIPPEE) and am in the process of getting it all put back where it belongs.. Spybot didn't find anything and the shortened version of Norton did not find anything, have not done a full system scan via Norton yet.

I brought the computer (Dell Latitude laptop) into a local computer tech and he didn't have a clue, basically did nothing except waste 4 days that I could have spent working on it...

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