Spyware Still Be The Problem?

Aug 28, 2005

Further to my previous question regarding why my active desktop disappears and the screen goes black when closing down windows within explorer.A posted reply suggested spyware or malware.Can I emphasize that this problem was evident before and after a new hard drive and fresh installation of xp was performed.Can spyware still be the problem?

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Spyware Removal - Spyware Prevention, SpywareBlaster

Sep 6, 2003

There are two excellent spyware removal apps available and they are both FREE so there is no reason to not use them regularly. The two best apps there are for removing spyware are SpyBot Search & Destroy and Ad Aware. IT IS IMPERATIVE THAT YOU USE BOTH OF THESE APPS SINCE ONE FINDS WHAT THE OTHER MISSES AND VICE VERSA, YOU ARE NOT SAFE USING JUST ONE OF THEM. There is one other app that I HIGHLY recommend is for spyware prevention, SpywareBlaster. This app sets certain registry entries that prevent spyware from ever installing, it DOES NOT run in the background using any resources, you just set it and forget it. Once you have installed these three MUST HAVE apps you then need to update them and keep them up to date. I would recommend checking for updates weekly, it’s just like your antivirus app, you need to stay protected from the latest spyware out there. To update SpyBot just open the app from your start menu (use the advanced mode option) and select “search for updates” it will then show you what updates are available for download, always install all the updates. Another feature that SpyBot has is called “Immunize”, you will see an icon for it. Select the icon and under “Permanent Internet Explorer Immunity” select “Immunize” this works in the same way as SpywareBlaster in blocking new spyware. It also gives you the option of locking your hosts file against hijackers, I highly recommend using this option as well. To update Ad Aware just open it and select “Check for updates now”. For SpywareBlaster it is mostly the same, open it up and select “Check for updates” once you update this you then must select “select all” and then “Protect against checked items” so that the updates you just did take effect. Anything these apps find is spyware and should be removed, if you choose not to remove what is found then you have no one to blame if your pc crashes due to spyware or your privacy is invaded (including these companies stealing your credit card number and identity

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Jan 14, 2006

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Oct 2, 2006

My PC is infected with some bad stuff and I'm not sure what to do. So far I have tried to run Spybot S&D, Registry mechanic, ewido anti-spyware, Spyware Doctor and SpywareBlaster all of these programs seize when carrying out a scan and I have no option but to close the pc down with the power button. I am pretty much at a loss as what to do next and was hoping one of you kind souls could help me. I am running xp.

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Dec 13, 2005

I've run adaware, spybot and microsoft spyware remover.

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Nov 27, 2006

I have a Windows XP machine that keeps coming up with an ntdll.dll error. It happens in a couple places. Either at boot up after logon or when I'm using Internet Explorer.

Here is a HiJackThis log just in case it's needed.....

Logfile of HijackThis v1.99.1
Scan saved at 9:22:10 AM, on 11/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSExplorer.EXE
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:WINDOWSTIREMOTETIServiceMonitor.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesAdobeAcrobat 7.0Reader
eader_sl.exe
C:WINDOWSsystem32userinit.exe
C: empHijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O4 - HKLM..Run: [ATICCC] "C:Program FilesATI TechnologiesATI.ACECLIStart.exe"
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [vptray] C:PROGRA~1SYMANT~1VPTray.exe
O4 - HKLM..Run: [Track-It! Workstation Manager Service Monitor] C:WINDOWSTIREMOTETIServiceMonitor.exe
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program FilesAdobeAcrobat 7.0Reader
eader_sl.exe
O4 - Global Startup: PinkNotes Plus v4.lnk = C:Program FilesPNP4pnplus4.exe
O4 - Global Startup: QuicKeys Engine.lnk = C:Program FilesStartlyQuicKeysQkEngine.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:Program FilesMICROS~1OFFICE11REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1162841528312
O20 - Winlogon Notify: NavLogon - C:WINDOWSsystem32NavLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:WINDOWSsystem32Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:WINDOWSsystem32ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:Program FilesSymantec AntiVirusDefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1050Intel 32IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:WINDOWSSystem32spoolDRIVERSW32X863HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:Program FilesSymantec AntiVirusSavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSNDSrvc.exe
O23 - Service: spkrmon - Unknown owner - C:Program FilesAnalog DevicesSoundMAXspkrmon.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:Program FilesSymantec AntiVirusRtvscan.exe
O23 - Service: Track-It! Remote Control (TIRmtCtl) - Intuit Track-It! - C:WINDOWSTIREMOTEwuser32.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Numara Software, Inc. - C:WINDOWSTIREMOTETIRemoteService.exe

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Spyware Problem Log Attached

Jan 20, 2005

My computer is running very slow. I know it is is spyware. Also I can't open any websites and get random advertisments.Logfile of HijackThis v1.99.0 Scan saved at 7:39:49 AM, on 1/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:WINDOWSSystem32smss.exe C:WINDOWSsystem32winlogon.exe C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe C:WINDOWSsystem32svchost.exe C:WINDOWSSystem32svchost.exe C:WINDOWSExplorer.EXE C:WINDOWSsystem32spoolsv.exe
C:Program FilesAdmanager ControllerAdManCtl.exe C:Program FilesISTsvcistsvc.exe C:WINDOWS etkp.exe C:Program FilesAdmanager ControllerAdManKeep.exe C:PROGRA~1GrisoftAVG7avgamsvr.exe C:PROGRA~1GrisoftAVG7avgupsvc.exe C:WINDOWSsystem32addsb32.exe
C:WINDOWSsystem32wuauclt.exe C:WINDOWSsystem32wscntfy.exe C:DOCUME~1RIOCOL~1LOCALS~1TempTemporary Directory 2 for hijackthis.zipHijackThis.exe R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = about:blank R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = res://C:WINDOWSpzgdv.dll/sp.html#28129 R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = res://C:WINDOWSpzgdv.dll/sp.html#28129 R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant = res://C:WINDOWSpzgdv.dll/sp.html#28129 R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll O2 - BHO: (no name) - {7D84605B-257F-35AC-B82F-7E711C985FBD} - C:WINDOWSsystem32winvh32.dll O4 - HKLM..Run: [Admanager Controller] C:Program FilesAdmanager ControllerAdManCtl.exe O4 - HKLM..Run: [IST Service] C:Program FilesISTsvcistsvc.exe O4 - HKLM..Run: [netkp.exe] C:WINDOWS
etkp.exe O4 - HKLM..RunServices: [WindowsRegKey Autoupdate] explorer.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2- 9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe O15 - Trusted Zone: *.frame.crazywinnings.com O15 - Trusted Zone: *.static.topconverting.com O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM) O15 - Trusted Zone: *.static.topconverting.com (HKLM)
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgamsvr.exe O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgupsvc.exe O23 - Service: Macromedia Licensing Service - Unknown - C:Program FilesCommon FilesMacromedia SharedServiceMacromedia Licensing.exe O23 - Service: Workstation NetLogon Service - Unknown -C:WINDOWSsystem32addsb32.exe

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