Reinstalling Doesn't Boot From Disc - Video And Pic Included

Jul 25, 2008

Trying to fix my friends computer thought I would be done in an hour or so but I ran into a retarded problem when trying to boot from the windows cd. Here is some information I know off the top of my head. If you have any input please let me know, I'm trying to get this done before tonight since its Friday

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Ntdll.dll Issue HJT Log Included

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Getting a Ntdll.dll error that is crashing my IE browser.

Logfile of HijackThis v1.99.1

Scan saved at 2:26:22 AM, on 8/27/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
C:WINDOWSExplorer.EXE
C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
C:Program FilesBroadJumpClient FoundationCFD.exe
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:WINDOWSSystem32cisvc.exe
C:Program Filesewido anti-spyware 4.0guard.exe
C:Program Filesone LabsoneAlarmzlclient.exe
C:Program FilesJavajre1.5.0_06injusched.exe
C:PROGRA~1AWSWEATHE~1Weather.exe
C:Program FilesNorton AntiVirus 2004
avapsvc.exe
C:Program FilesYourWare SolutionsFreeRAM XP ProFreeRAM XP Pro.exe
C:Program FilesKodakKODAK Software Updater7288971ProgramKodak Software Updater.exe
C:Program FilesNorton AntiVirus 2004SAVScan.exe
C:Program FilesSpeed Disk
opdb.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
C:WINDOWSsystem32oneLabsvsmon.exe
C:Program FilesWebrootSpy SweeperSpySweeper.exe
C:WINDOWSSystem32wuauclt.exe
C:WINDOWSSystem32cidaemon.exe
C:Documents and SettingsERIC2DesktopIEXPLORE.EXE
C:PROGRA~1DAPDAP.EXE
C:WINDOWSSystem32wuauclt.exe
C:Program FilesOutlook Expressmsimn.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesMessengermsmsgs.exe
C:Program FilesHijackthisPuppy.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.msnbc.msn.com/
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.msnbc.msn.com/
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3868E06852} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O2 - BHO: (no name) - {15178E23-74E4-49F9-932D-4D97C38A3B3B} - C:VundoFix Backupssstqr.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:Program FilesSpywareGuarddlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:Program FilesSpybot - Search & DestroySDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:Program FilesSiber SystemsAI RoboFormRoboForm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.5.0_06inssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:program filesgooglegoogletoolbar5.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:Program FilesNorton AntiVirus 2004NavShExt.dll
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:Program FilesDAPDAPIEBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:WINDOWSSystem32msdxm.ocx
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:Program FilesSiber SystemsAI RoboFormRoboForm.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:Program FilesNorton AntiVirus 2004NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar5.dll
O4 - HKLM..Run: [BJCFD] "C:Program FilesBroadJumpClient FoundationCFD.exe"
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k
O4 - HKLM..Run: [NvCplDaemon] "RUNDLL32.EXE" C:WINDOWSSystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [nwiz] "nwiz.exe" /install
O4 - HKLM..Run: [NvMediaCenter] "RUNDLL32.EXE" C:WINDOWSSystem32NvMcTray.dll,NvTaskbarInit
O4 - HKLM..Run: [Zone Labs Client] "C:Program Filesone LabsoneAlarmzlclient.exe"
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.5.0_06injusched.exe"
O4 - HKCU..Run: [Weather] C:PROGRA~1AWSWEATHE~1Weather.exe 1
O4 - HKCU..Run: [FreeRAM XP] "C:Program FilesYourWare SolutionsFreeRAM XP ProFreeRAM XP Pro.exe" -win
O4 - Global Startup: KODAK Software Updater.lnk = C:Program FilesKodakKODAK Software Updater7288971ProgramKodak Software Updater.exe
O8 - Extra context menu item: &Download with &DAP - C:PROGRA~1DAPdapextie.htm
O8 - Extra context menu item: &Google Search - res://c:program filesgoogleGoogleToolbar5.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:program filesgoogleGoogleToolbar5.dll/cmwordtrans.html
O8 - Extra context menu item: Add to AD Black List - C:Program FilesAvant BrowserAddToADBlackList.htm
O8 - Extra context menu item: Backward Links - res://c:program filesgoogleGoogleToolbar5.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - C:Program FilesAvant BrowserAddAllToADBlackList.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://c:program filesgoogleGoogleToolbar5.dll/cmcache.html
O8 - Extra context menu item: Customize Menu&4 - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download &all with DAP - C:PROGRA~1DAPdapextie2.htm
O8 - Extra context menu item: Download all with Free Download Manager - file://C:Program FilesFree Download Managerdlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:Program FilesFree Download Managerdlselected.htm
O8 - Extra context menu item: Download web site with Free Download Manager - file://C:Program FilesFree Download Managerdlpage.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:Program FilesFree Download Managerdllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2Office10EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms&] - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComFillForms.html
O8 - Extra context menu item: Highlight - C:Program FilesAvant BrowserHighlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:Program FilesAvant BrowserOpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - C:Program FilesAvant BrowserOpenInNewBrowser.htm
O8 - Extra context menu item: RoboForm&2 - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms&[ - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComSavePass.html
O8 - Extra context menu item: Search - C:Program FilesAvant BrowserSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:program filesgoogleGoogleToolbar5.dll/cmsimilar.html
O8 - Extra context menu item: Sothink SWF Catcher - C:Program FilesCommon FilesSourceTecSWF CatcherInternetExplorer.htm
O8 - Extra context menu item: Translate Page into English - res://c:program filesgoogleGoogleToolbar5.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06inssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms&] - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms&[ - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm&2 - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:Program FilesSiber SystemsAI RoboFormRoboFormComShowToolbar.html
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:Program FilesCommon FilesSourceTecSWF CatcherInternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:Program FilesCommon FilesSourceTecSWF CatcherInternetExplorer.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengerMSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengerMSMSGS.EXE
O15 - Trusted Zone: www.pcpitstop.com
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/...ad/tgctlar.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommo...ad/tgctlcm.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/tech...rl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...rl/tgctlsr.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-36.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1098571318045
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1134435680593
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://us-housecall.trendmicro-europ...vex/hcImpl.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc1.webresponse.one.microso.../TLIEFlash.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:Program FilesCommon FilesMicrosoft SharedHelphxds.dll
O20 - Winlogon Notify: WRNotifier - C:WINDOWSSYSTEM32WRLogonNTF.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:Program Filesewido anti-spyware 4.0guard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:WINDOWSsystem32driversKodakCCS.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:Program FilesNorton AntiVirus 2004
avapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSSystem32
vsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:Program FilesSiSoftwareSiSoftware Sandra Lite 2007Win32RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:Program FilesSiSoftwareSiSoftware Sandra Lite 2007RpcSandraSrv.exe
O23 - Service: SAVScan - Symantec Corporation - C:Program FilesNorton AntiVirus 2004SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:PROGRA~1COMMON~1SYMANT~1SCRIPT~1SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:Program FilesSpeed Disk
opdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedCCPD-LCsymlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedSecurity CenterSymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:WINDOWSsystem32oneLabsvsmon.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:Program FilesWebrootSpy SweeperSpySweeper.exe

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