HP Laptop ZE4800 Boots To Blue Screen

May 26, 2007

My HP laptop, model ZE4800 will not boot into XP. When you start it, it goes to the dreaded blue screen, and then restarts. We have tried all the "safe mode" options, but get the same result.If you try to press F2 or F10 when it starts, all we get is a loud beeping sound.Does anyone have any idea how to get this thing up and running? My daughter has a major school project on the drive, and she'll be devastated if she has to redo it at this point.

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