Getting Popup After Five Minutes

Dec 14, 2009

About every five minutes or so we get a pop up for our hp 1300 all in one. The main box pop up is as if we just installed new software for a printer, which of course we have not, and then a box pops up that has 1300 trb in the header and then says windows is configuring, and then another box pops up that says 1300 help in the header and then says it is also configuring. Nothing will print and we have one doc in que that we cannot cancel.

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