Dell Dimension 3000 Will Not Boot After Removing Password
Oct 3, 2006
Checking computer for a friend. It is a Pentium 4 2.80GHz running windows xp, bios ver. A01, 512MB memory. They called Dell and were told to take it to a technician, which I am not, and they cannot afford it.When turned on it showed the Dell logo and then asked for a password which they had no idea what it was. It would not do anything at all. After doing a lot of reading on this forum and others I decided to remove the password by changing the jumper on the motherboard that said ctr password for,30 seconds, and then putting it back in place and start the computer again.It then booted to a screen that said " We appologize for the inconvenience but windows did not start successfully. A recent hardware or software change might have caused this. After some more explaining of possible causes it had the options of starting in, Safe Mode, Safe Mode with Command Prompt, Safe Mode with Networking, Last known good configeration, Start Windows normally. Use the up and down arrows to highlight your choice.When I do highlight any one of the choices and hit enter the computer stops responding at all.
I can now get in and check the system info etc. It showed no password. It also shows no cdrom installed and it has a cdrom and dvd. It only shows the hard drive and floppy drive. The hard drive is a Segate Barracuda 7200.7 80 Gbytes.I ran the diagnostics that are on the computer and everything checked out except the Read Test on the hard drive. It said IDE Disk Error Code 0F00.0244 Msg Block 77765935. Uncorrectable data error or media is write protected.I then tried to run a virus check from Fix-It Utilities on floppy. After the second disc it stopped and said it was unable to read drive c to restore boot area.Did I do something to the hard drive by removing the password and is there any way to check the hard drive for a virus? I don't understand why Dell told them to take it to a tech.
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Im going to re-install Microsoft windows xp Home Edition Which is a Purple disc, To Re-Install drivers What Disc/s Do I Use?. The other discs i have got are:
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- Dvd for installing Dell Dimension And Dell XPS Computer Software, Which Has Drivers And Utilities At The Top (Blue Disc),
After Ive Installed Windows Xp Home Edition Which One Of them Do I Need To Use And Does The driver Settings Require Me To Input Settings?
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