Computer Stop After Shows Operating System Is Loading

Sep 19, 2005

My SIL has messed this up badly. I am very good at following directions and usually figuring out computer problems, but now I can't do anything. The computer boots, shows windows XP loading and then stop. No error message. No blue screen. NOTHING. Just empty dark blackness. And I am at a loss what to do. I know they have viruses on their computer and I was trying to help them get the computer fixed. Now I dont know what to do.

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