Cannot Continue Past This Screen
Apr 28, 2008
I have tried repeatedly to download Webroot Window washer ver 6.5 to my wife's computer. For some reason the download arrives with the select language menu vacant. When you click on the dropdown menu, it is also blank. You cannot continue past this screen. My wife has McAfee Virus Scan and Spybot Search and Destroy plus the firewall that Microsoft supplies. Could these interfere with the download? If so, how do I temporarily disable them so I can download Window Washer.As an alternative, can someone suggest another program which will function like Window Washer?
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Jul 6, 2005
I have Windows XP on a Compaq laptop. When I turn it on, it attempts to boot up. It starts out normally, flashing the Compaq logo, then the Microsoft logo but seems to get hung up there and won't continue. The MS logo stays on the screen. There are no error messages. Is this a virus?If it is, how do I remove a virus if I can't log on?
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Dec 21, 2007
I won't get past the Welcome Screen. I click on my Id and just says loading personal preferences. Right before that happened, I working on my comp. and just froze, so I turned it off and then when rebooting that happened. I have windows XP and haven't messed with the configuration settings, the only thing that I did notice was when I was changing my background picture, I guess that's when it froze. I have also tried starting it in safe mode, but the same thing, just freezes when in the welcome screen.
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Apr 28, 2007
I am running Windows XP media edition on my Toshiba Qosmio Laptop.Currently when I startup I can get only as far as the windows starting screen with the little timer bar flowing but it never goes any farther. All I can do is power off and then start in safe mode.I have tried system restore to several points in the past to no avail. I think the problem may be to do with display drivers as it started shortly after installing Battlefield 2 (a little too advanced for my machine!!) which comes with some nvidia drivers. I have re-installed the drivers that came with the PC and this hasn't worked.
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Jan 14, 2009
When I turn the computer on, it goes straight to the login screen, when I click on my name, it just tells me it is loading personal settings, and then it logs me off, then I'm right back where I was. I cannot even get into the computer.
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Apr 30, 2010
I have an HP Pavilion 700 and I cannot get past the HP screen when booting up. What can I do to get to my desktop and if I ran a recovery would I still lose all my pictures? I need my pictures off first and then I can reformat if need be.
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Apr 21, 2007
I am experiencing an error with Windows XP in that when I click on any user name it will not let me go any further. The user name is highlighted and the hourglass appears but then nothing. Any ideas? Also is there some way I can by-pass this screen, for example by using DOS or holding down a button?
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Sep 26, 2004
Have a friends computer which had many spyware and trojans. Cleaned with adaware, spybot, cwshredder, trojan hunter, cleaned out cookies and temp internet folder. Lastly I ran defrag. It was after defrag that I encountered my problem. When I re-started the computer, it would take me to the login screen and ask me if I wanted to log in as the user or administrator, I chose user. The screen would say "loading your settings" then the desktop background would flash then it would go back to the login screen saying "saving your settings." Tried to start in "safe mode" and in "last known config", however, this problem would occur in all modes.
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Jan 2, 2006
1st, computer will not boot up unless I unplug the power cord for about 5 min.Then, when I plug it back in, and turn on the computer, it says "choose which windows XP startup you want to use".When I let the time run out for the automatic start, it brings me to another screen. Sometimes the screen is just blank and other times it says "Sorry windows XP could not be booted up" because of some new software updates that was added recently.Then it shows options for all the ways to boot up my computer.And it recommends that I choose last working mode.So I go to that and it either freezes or brings me to my main microsoft office screen and at this point it has the loading bar going across.This either brings me to my main screen or this freezes.I've tried several times and have gotten to several different points but ultimately it freezes.
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May 13, 2007
I have a compaq presario 2500 laptop with windows xp home edition sp1 installed. I had left my computer at the desktop screen to go do something and when I came back avast antivirus had come up with a message saying that one of my files was infected with a trojan. i believe the file was stored in the system or system32 folder. anyways, it had reccomended me to move the file to avast's "virus chest", so I did. and i went ahead and worked on my laptop as normal. then after shutting my computer down and starting it back up later in the day, i found that my laptop would not load any further than the blue "windows is starting up..." screen. i let it sit there for about 30 mins. so then i went to my desktop and started researching my problem on google. i tried going into safe mode, but it still gets stuck at the same screen.
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Feb 19, 2009
After a visit to the wonderful land of pornography, my dell (about 5 years old) has decided that it doesn't want to boot past the loading screen. Just before this happened, I booted up and the screen froze on the desktop, flashing some distorted lines across the center of the screen. I have tried rebooting multiple times and running diagnostics, but nothing appeared wrong. I'm going to assume its virus related.
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Jul 1, 2005
when i start-up in either normal or safe modes, I get past the XP logo screen with waving flag, then I go to the screen with each user listed out, except the users aren't listed and there's only an off-center XP logo and I can't get in to anything - and i can't do system restore because I can't get a Start menu or anything.
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Feb 14, 2009
I copied my laptop hard drive with Norton Ghost 14 to a larger HD and installed it onto my Dell Inspiron 9300. It starts with the Windows XP screen with the loading progress bar and gets to the blue screen with Windows XP and just stalls, won't load. I can get it into safe mode but it gets to the same splash screen and stalls again.
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Mar 18, 2007
MAJOR problem trying to install windows XP pro. After rebooting I keep getting to the same screen the "welcome to setup" screen, where I hit ENTER , F8 at the EULA, then I see the partition list.At this point regardless of if I hit ENTER for the selected partition, or delete and recreate the partition (and reformat to NTFS), it loads files from CD, then reboots and takes me back to the same screen.
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Dec 11, 2007
I cant get past boot screen into windows with out the password. (computer description) HP 6630 Pavillion with WIN 2000 Pro, both floppy and CD inputs.
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Apr 20, 2005
How can I get past the logon message screen when it is asking for a password
and I have never had a password. I did a Window-Washer and rebooted and it
is saying I need a password to get in.
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Aug 27, 2006
My computer starts up normally until it gets to the part where "Windows XP" shows up with the blue loading bar. When it gets to that screen, there is a few secs of harddrive activity and then it suddently just stops. THe screen stays the same wit the blue thing moving. I am getting no errors or anything. I am able to boot up into safe mode just fine. I can still get my files and everything. Is there anything that can be done to fix this? Could it be that a file just went corrupt? Manybe a way to reload a fresh version of the file? There is nothing I can think of that made this happen. The only thing done was creat a new account and then after creating the account is when the problem happened. I even tried a system restore to about 2 weeks ago and nothing. The same thing happens
THis has happened to me before. I was able to fix it for a few more boot ups by doing a system restore but then the same thing would happened. The only way i was able to fix it was by reinstalling windows again and i do not want to do that unless if it is my last option.
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Mar 21, 2007
whenn i start my computer i come to the windows loading screen, and stays there. i have tryed start in safe mode, but explore won't open, and when i open via task manager it just open and closes again in seconds. i have also tryed chkdsk in console, no luck.. i have tryed start virus scanner in task manager, but when it comes to a certain registry file it stops, so i have an idea that the registry is corupted... i have no win XP cd available for about 3 weeks,
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Mar 24, 2007
I'm using windows xp home sp2 and when ever I try to turn on the computer normally it comes up with a blue screen saying something about
C0000218
system32/config/default or log or replacement
It is corrupt
then resets the computer (the message is something along those lines) When I try booting into safe mode or safe mode with networking it scrolls txt down the screen then resets the computer. The only way I've got into it so far is with knoppix to backup what will fit of my gbs of files on to my laptop via a pen drive.
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Apr 1, 2006
I turned on my PC this morning to find it would restart after the Windows Loading screen and give me the list of safe mode, etc. I went into safe mode but it done the same. This is also the case for all of the other options, including last configuration. The previous night I received a BSOD (Blue screen of death) and there was a count up showing memory dump to hard drive. I read the instructions and as it said it was my first event and so I restart. However, I did restart when the counter was at around 34. Im guessing thats really a % and I should have waited until 100%?
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Jan 17, 2005
When you start the computer it boots all the way to the login screen with all the users then you hear a clang from inside the computer then it restarts. It'll go into safe mode. I ran spybot and adaware from my thumb drive but they both couldn't fix all of the listed problems. Tried to do a disk check but it would stop due too "unspecified error". The hard drive is only a little over 6gigs with 15% free space(after cleanup from safe mode)Got it defraging now(gonna take all nite) Like I said this is an older machine as my g/f had one just like it and hers had windows 98 on it original. Not sure if my friend upgraded to xp or it she bought it like this. Says it was working fine up until a couple weeks ago.
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Apr 26, 2010
I recently reformatted my laptop, and I got everything working, I had some network connection issues but I got past those. After installing SP2, I was unable to access any Microsoft websites, so I uninstalled SP2, after the uninstall process, it blue screened, though I don't remember what it said, it shut down after about 5 seconds and I was unable to catch the text displayed. Okay, so I try to start the computer up again, safe mode (all of them; networking, cmd prompt, etc) - Safe mode will not launch so that's out of the question. If I start windows normally or last known good configuration, it gets to the windows splash screen, and then goes black. If I could just get my important files that I moved to my computer, I could reformat again to try and fix the problem.. I have my XP disk in right now and was going to try and use the Repair on it, but I'm afraid that it'll stop any chances of recovering my lost files.
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Nov 13, 2009
I've got a Lenovo ThinkPad laptop that won't get past the blue screen of death. If i choose to start up on last know good config this is the blue screen i get:If i choose to start up in safe mode i get this screen first.
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May 16, 2007
The PC is now over a year old and has been running fine for about a year.
AMD 3500+939GT4- SLI-G Mobo
2 GB Twinmoss Ram200 Sata HD DVD 6600GT Sli Pixel View Graphics PCIe Super Flower 500 Watt PSU.
Now about 6 months ago, I started to get the Nvidia card sentinal saying the Graphics Card isnt getting enough power and will reduce its performance to prevent any damage. I checked it all out and it appear to be fine so pretty much ignore the issue.
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Jun 6, 2010
Turned the computer on today and Windows will not load, gets as far as the black Windows XP page with the loading scroll bar. Nothing happens beyond that. Everything was working fine yesterday and nothing was downloaded or installed to indicate where to start looking. Tried installing 1GB RAM last month to no avail and took it out. Things have been okay since. Have read some posts that suggest using the Windows install CD to repair whatever but I didn't get one with the computer only have the Windows recovery disk.
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Jan 9, 2009
STOP: 0X00000024 (0X001902FA, 0XF7B2680C, 0XF7B2650C, 0X6F0AB6BD) This is the blue screen i get when i disable restart on errors. I've replaced the hard drive and even swapped it with a good drive with xp loaded....still the same error. I've tried running the restore disk...same thing. Bios loads properly and detects everything it needs too. Just after the bios i get a chioce window that says your computer stoped responding for what ever reason, blah blah blah. It allows me 5 choice, safemode, safemode networking, safemode cmd, last known good config and normally. If i choose any of them then immediatly hit F8 i get the rest of the options for boot up. Every choice ends the same way froim debug mode to safe mode. After you make your selection you get to the windows loading screen. About 2-3 seconds into it the computer goes into a rolling restart mode.
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Jul 16, 2009
About a week ago I reformatted my computer. Everything worked wonderfully and my computer ran great. Then 3 days ago at the end of the night I went to shut it down and it said "install updates and shut down." So, I told it to install and shut down. The next day when I went to turn it on, for the first time since that shutdown, it froze on the XP loading screen. I manually turned it off, then tried again and selected to start windows normally. It came up fine, and ran just great since then, with a couple of different shutdown and restarts in between. Last night, it again said "install updates and shut down." I clicked for it to install and shut down. Now this morning I can't get past the XP loading screen. I have tried 4 different times. I don't know what to try. I also, don't know if the "install and shut down" is part of the problem or just a coincidence.
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Apr 20, 2010
I am working on a Dell Optiplex GX270 that will not boot past the splash screen in normal mode, nor will it go into safe mode. I'm not getting any errors, just a very faint splash screen. So far I've tried (with no success):
1) changing power supplies
2) put in a new video card
3) put in a different hard drive with a fresh Windows XP install
4) different memory
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Feb 24, 2007
I'm working on a Compaq Deskpro EN500 running Windows XP Professional SP2 (with all patches and updates), current antivirus and antispyware, and firewall. The system was working fine, user was online browsing the web when the system froze. The mouse froze, etc. Start button could not be accessed. The user shut down the system with the power button. When he turned it back on, he was greeted with the standard Microsoft 'an error has occured' screen' and given the choices of Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good
Start Windows Normally
When I choose any of these, I can get as far as the Windows XP splash screen and then the system seizes. I can get into the Windows Recovery Console. I have run a CHKDSK /P /R and a FIXBOOT. CHKDSK returns no errors. I'm not sure what to try next short of a rebuild.
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Dec 8, 2006
Everytime I boot up my computer I get a message that my computer had shut down for a safety reason, power failure, inproper shut down etc, so I am given theses options:
1.Start Normally
2.Start at last working configuration (setting that my cpu last worked properly)
3.Safe mode
3.safe mode with networking
4.safe mode & something else (sorry I forget exactly)
Currently, I have to disable the other computer so I can get online with this one, so I may not be exactly wording the messages given.........
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Aug 20, 2009
i have toshiba laptop and i had to restart after installing poweriso but now it wont go past the windows xp boot screen itll just stay on the black screen it will not boot in safe mode or anything it freezes on the recovery console i have pretty much tryed everything
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