Blue Screen On Any Win Update
Sep 14, 2008
This problem only applies to installing updates in Windows XP. It does not seem to matter if I download the updates manually and attempt to install them one at a time or not. It also does not appear to matter which update I am attempting to install. Any install of a windows update crashes XP and cases a BSOD (Blue Screen Of Death) event with the specific error message of "Bad_Pool_Caller".I have an picture of the Blue Screen and will upload it upon request.Also note: There are NO yellow question marks in the Hardware Device list and all my system drivers appear to be signed and working properly.
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Mar 29, 2007
The little windows updater appeared at the bottom of my screen so I allowed the update to continue. When it did, a window came up to install the update (I thought it was wierd at the time because it looked like a non windows looking update), however I let it finish and then my computer just froze...
I rebooted and now when it gets to the windows loading screen I get a blue screen that says REGISTRY ERROR Below that, the exact error is STOP: 0x000000051 (0x0000001, 0xE1777008, 0x0134A000, 0x0000001D6) Is there anyway I can try and do windows restore or backup my files in any way? I have tried every possible boot option (safe mode etc...) and it does the same thing. I can't afford to reformat
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May 27, 2007
This morning it tells me it has recovered from a serious error, but after about 5 minutes of seemingly normal usage, it briefly flashed some kind of blue screen error (no way in hell I could read it)Now it is constantly asking for a chkdsk, I let it run and all appears OK... but when I get to the login screen the display starts to look weird like there are lines running through it, and it promptly flashes the same blue screeen and starts all over again.
I have been able to briefly get into safe mode, tried a system restore but when I went to reboot the processes started all over again. PLEASE NOTE that getting into safe mode takes some patience.... it hangs FOREVER when loading the agpCPQ.sys driver, and sometimes just goes ahead and reboots on it's own.. TWICE so far today I have managed to get into safe mode, but only for a few minutes before it reboots and starts over.
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Jan 22, 2005
I need some links to some sites that will provide information and also fixes for blue screen errors in Win NT/2000/XP. I will be using them on my website, which in turn will be used at my workplace. Thanks for any help that you can offer.
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Nov 30, 2007
My Dell Inspiron 2650 laptop on boot-up consistently gives a blue screen with ERROR (0X000000ED (0X81ACA988, 0XC0000006,0X00000000,0X00000000). I have read most of your fixes BUT in my case no matter what I do it ALWAYS boots to this screen. Trying to boot to Safe Mode results in a list of drivers prefixed by ?multi(0)disk(0)rdisk(0)partition(2)c:windowsdriver.sys etc The machine will not boot from Floppy or CD and I?ve tried every combination of boot sequence under the F12 menu. In the BIOS it will not allow me to change any relevant settings, only the ?system date?, ?system time? and ?quiet boot?.and I cannot select the dropdown menu items either. Booting under Normal Startup, I see the Windows Logo and all that, but then the blue screen appears. I?ve tried removing the hard disk to get it to boot to floppy, removing the battery (which is totally dead), memory module, etc. Only thing left I think is to sling it in the Caribbean Ocean and go drink a bottle of rum.
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Jan 25, 2008
so every time i boot the computer i get that good ol' blue screen of death right where windows should open to my desktop.. instead it says "welcome" with the light blue background.. the screen goes black and then comes back with the blue screen.. the message on the screen says:
stop: 0x0000007a (0xe16dac70, 0xc0000185, 0xbf985c66, 0x20e18860)
win32k.sys - address bf985c66 base at bf800000, datestamp 41107f7a
beginning dump of physical memory dumping physical memory to disk: and counts up to 100 then the computer restarts. i was able to get into safe mode to try a system restore but when the computer restarted it never finished the install (it actually gave me the confirmation that the restore was successful while i was doing a repair install later on) i have tried going through the windows install disc repair utility and doing a chkdsk /p and a chkdsk /r upon doing /r it froze at 53 percent and did not move (i left it for a good 4 hours the first time before restarting it.. and then over night the second time.. and both times it never passed 53 percent............
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Jan 19, 2007
My laptop has started to freeze at times,then the screen would blackout then appear with a black screen with a blue box inthe middle giving BOOT DEVICE OPTIONS Hard Disk Drive, CD-ROM/DVD, Floppy Disk Drive, LAN Boot it froze blacked out and now keeps going to this option page ,where as before if you turn off then on it rectified itself.
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Jul 17, 2005
when I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : windowssystem32configsystem."
You can attempt to repair this file by putting the winxp cd in etc...
Now when i turn on my computer there is just a black screen showing, with nothing at all on it.
Any ideas?
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Jan 18, 2008
I have a celeron/p4 machine with 256 RAM and 160 G Hard Disk. Well i installed a service pack 2 for xp. After installing my screen freezed so i restarted the pc and I got a blue screen. What can i do please?
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Jun 20, 2008
When i turn on,first Windows screen appears,then a blue screen blinks,then hp screen,then a blank page with cursor on the top left,then a screen with the message"we apologise for the inconvinience but Windows did not start successfully.there was a hardware or software problem.I tried to run it in Safe mode, Windows normally,last known configuration but no luck......Then someone suggested to Get into the Recovery Console by making a Recovery CD with ISO image but the machine is not responding to any of it.Is it with CD/DVD ROM drive or any major hardware problem???...I ran a self hard drive test and it seemed fine
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Oct 23, 2005
I was playing a game and I rebooted my computer. When i went to start it it went to the a blank blue screen before the account screen in the beginning of XP. I know i can restore to new but i will have lost so much information that it would take about 3 months to retain it all back. It says it can not find operating system. I need help in a serious way. all advice and solutions are requested.
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Nov 12, 2009
Encountered a Blue Screen of Death error. The error stated that I should run Chkdsk and then proceeds to restart and bring me to the Windows boot selection screen (safe mode, last known good configuration, normally). No matter which choice I pick, it always leads to the BSOD then restarts. Since this is getting me nowhere fast, I want to just format and reinstall windows. I do not have my recovery CDs, and when I enter the BIOS to change the boot sequence I cannot change it so the CD drive is above the hard drive in priority. The reason it gives me in the bios is that "All items on this menu cannot be modified in user mode. If any items require changes, please consult your system supervisor. Any ideas on how I can boot off the cd and reinstall windows from scratch?
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Oct 21, 2009
i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.
issue seems to be similar to:
http://forums.techguy.org/windows-nt...o-startup.html
http://forums.techguy.org/windows-nt...p-problem.html
but recommended solutions didn't help so far.
symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this
what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen
boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive
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Oct 5, 2010
Toshiba Satellite running on windows XP
When I start the computer, it asks if for the choice of Safe Mode, w/ Networking, w/Command Prompt or Normally.
I've tried them all and if I try it normally, it won't get past the XP loading screen. It's loading and then it flashes a blue screen for a second and then restarts the computer again.
I tried pressing F8 at boot and selected 'Disable automatic restart on system failure' and this is what I get
STOP: 0x00000024 (0x00190203, 0x83306788, 0xC0000102, 0x00000000)
I even tried using this http://forums.techguy.org/6669592-post28.html to get to chkdsk At boot, F12, chose CD/DVD, but still nothing, I even tried disabling boot from +HDD, FDD and LAN from the bios setup menu to see if it works and this is what I got, it just keeps going on and on unless I enable boot from +HDD
Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation
For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
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Jan 8, 2006
I Installed A New Programme Which Was Downloaded From Bit Torrent
Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.
Tried To Boot Using Safe Mode But No Joy.
Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.
What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
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Oct 23, 2009
The start of my problem is that I was receiving an error 'cannot initialize lsass.exe service'.After repairing XP SP2, the following is displayed every time that I boot:SAFE Mode - black screen with 'safe mode' in bottom corners of screen Windows Mode - blue screen.The mouse is responding.There are no icons.There is no text (except for 'safe mode' as above)CTRL/ALT/DEL does not display task manager.CTRL/ESCAPE does not display anything.Clicking on various parts of thescreen has no effect.I have replaced Explorer.exe from c:i386
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Oct 18, 2006
My dads pc was fine then all of the sudden it just restarted.And it came up to the options:restart in safe mode estart in safemode with networking estart in safe mode with networking Last known working config Normal But when he tries any of them.. None of them work The windows loading screen will come up flash a blue screen super fast (cannot read it no matter how hard i try) then go back to boot option screen.
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Nov 18, 2006
I couldnt start up windows. It would hang at the windows loading screen and go no further. So I was told to try a repair-install. And thats where even more trouble has started. So I started to repair-install. During the Windows Install setup, it gets almost to the point of being completed, but gave me a blue screen error STOP message at around the "18 minutes left" mark. During "Registering components". It would do this every time at the same spot. So I searched a bit about how to solve the problem. One suggestion I found on the interwebs was to try it with only one stick of ram installed, I have four overall at 2gb. So I tried that, next time I boot up to the comp, it loads up the bios, and then goes to the black windows loading screen with the loading bar, then starts with a blue screen saying "Setup is being restarted" So I figure its restarting my windows installation since it never was completed, after that message, the screen goes black with a cursor, and stays that way forever. I immediately put all the ram back in, and no luck, same thing. I tested each individual ram stick, same thing, just goes black. So now, I can't even seem to re-install windows. Did my hard drive just crap out? Some hardware issue? Im already thinking about buying a new fresh hard drive, installing windows on there, and just moving all my files from the old hard drive over to the new one. Though that would be a pain, I really want to save my current drive! And all the data on it.
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Apr 7, 2006
I have seen a similar problem posted previously on this forum. But after reading it i think this is a different problem, so, here goes: I recently bought a new graphic card: Radeon all-in-wonder x1800xl. Installed it on a clean system (did a reformat before i installed). The problem occurs after usually 30-60 minutes of gaming (so far with oblivion, black & white 2). The game freezes for about 30 sec and then goes into blue-screen mode.
The message is as follows:
Kernel-Data-inpage-error stop error screen
then there are a lot of numbers etc.
I have sometimes noticed a slight change in fan noise prior to freeze (speeding up)
After reebot everything's back to normal.........
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Jan 15, 2007
When I turned my computer on this morning it starts up but when it gets to the boot screen it gives me a blue screen but my computer instantaniously restarts so i have no idea what it said. What should I do I'm using ERD Commander 2005 and that let me boot into my computer but its limited I've never used ERD Commander before I've tryed a few things but nothing has worked yet
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Jan 16, 2006
I also have a Blue Screen with the words Spyware Infection. Listed below is a copy of my HijackThis log. Can someone please help me with a fix?
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Feb 21, 2007
when I first start the computer, windows hangs between the black windows logo screen and the first blue screen that says "windows is starting". I have to hit the reset button, it goes to the dos screen with the safe mode, etc. choices. I choose "start using last known good configuration" and I'm good to go. If I turn the computer off during the day and turn it back on, It works fine. It only hangs on the first start of the day.
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Aug 21, 2008
What it did here was change the background and set the screensaver to the sysinternals bluescreen screensaver (which you may be seeing) while at the same time setting policies in the registry to disable the two aforementioned tabs in the Display properties window
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Apr 10, 2010
Recently we've been getting "Blue Screen Errors" on our Windows XP. The most common one is called "Blue Screen error caused by a device or driver." Since they mention a likely hardware or software problem, I suspect our computer screen or speakers might be to blame. A couple months ago, we hooked up a screen and speakers from different brands. I think the screen's brand name is Westinghouse and the model number is LCM-17v8, and I think the speakers brand name is The Digital Experience inc., Model number gem 2.0 USB.
We've also gotten other error messages along with this one, such as "Address a problem with your computer", also strongly suggesting a problem with hardware, and "Troubleshoot a problem with your audio software". Is it possible that the screen or speakers may be incompatible with the computer, resulting in these errors, or would it be something else?
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Aug 9, 2005
This moring when I turned on my laptop a '0x00000051 (0x00000001, 0xL1, 0L008, 0x00716000, 0x000001D6)' Registy Error appeared on a blue screen. It then continuously restarts, never making it to the logon screen.
I have tried to reboot in Safe Mode and 'Last Known Working' mode but the same blue screen appears. As I dont have a XP Home install disk (only boot disk supplied with laptop), I could not repair my registry so I have installed a parallel version of Windows XP Pro that came with another PC. I can access the hard disc so I will be able to back up most of my files BUT I cannot access the Documents and Settings of my user from the original OS because I selected 'Make this Folder Private' when I made the account. Does anyone know of a way to disable the 'Make This Folder Private' option on an account that is on a parallel version of XP?
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Jun 15, 2005
One of my WinXP PCs all the sudden won't do a windows update. The Microsoft web site is nothing but a blank page. It says "DONE" down in the corner, but leaving it for 5 minutes it still is blank. I try to reboot, reload ,etc, but still nothing. It connects to other pages just fine. I did a view source and it does show html code, so something loaded, but the page just won't display anything. Is there anything I can do besides reinstall windows?
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Jul 1, 2008
Well, I have mixed emotions posting back here on TSG. I would have liked to have done it for a happier reason. I've been gone for a while (no computer problems lol) but I hate to return by mentioning that I have a problem with my trusty old Dell. And to make matters worse, this is my 1,666th post. Anyways, I was playing The Sims 2 and all of a sudden, out of the blue, the screen goes completely black. The little green monitor light starts blinking (like it does when you leave the monitor on) and the computer is running but the hard drive activity light isn't attempting to do anything.
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Jun 13, 2010
I tried installing the latest security updates from microsoft 2 days ago.. One of them KB980218 refused to load at all after i tried 12 times.. after reading alot i read its because its NOT supported by my older version of Windows.. Im running Windows 5.1 i believe there are NOW waves in all my pages when im scrolling up or down in all my images. web pages. etc.. terrible waves like its having a hard time even scrolling.. the images are in waves..AND my Mc Affee virus scan gets to 788 files (20%) scanning and just stops.. wont complete a scan.
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Apr 22, 2009
I am running into a very annoying issue. We all work for a local PC repair shop and have had at least 10 pc's and laptops come in during the last two days with all the same issue. Customers have installed some windows update, rebooted and the systems will only display a black screen with a cursor. Some will get into windows if you leave them sitting after an hour or so, but no services are running, cannot run anything on the system (obviously without services running). Have tried repair installs, checkdisk's, and still no luck. Have also scanned HDD's on different systems with numerous anti- virus -spyware programs. nothing found.
Any one have any idea's?We literally had 6 or 7 day rushes for the issues from major VIP people that own local businesses, and our only fix has been to reload windows. Any insight would be great. And please understand that we are all Microsoft certified and have tried all of your run of the mill fixes for windows.
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Aug 3, 2007
I download, installed and restarted XP after installing SP2 fine. I then logged back onto windows update to install remaining updates.they were downloaded and installing when I left. I expected the computer to need to be rebooted and would be fine when updates have finished. Got a text message later this evening from sister saying that all the computer does now is having a black screen? What has gone wrong? How can I solve it? We are running xp home edition on a machines PC.
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Oct 25, 2009
Since I'm on dialup internet, I download Windows Updates from the Windows Update Catalog site and store them on my external HDD for installation later.
I have found something in the KB953297 Update I've not seen before. There appears to be more than one executable item in the downloaded package. See the attached screen shot.
The first begins with the word "all" with an icon typical of a setup executable. My guess is that is the one I should launch and it would install the appropriate software.
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