Toshiba Ext HDD Won't Show Up On Windows 8 Install

May 26, 2013

I just installed Windows 8 Pro on my HP Pavillion with an AMD A8-3500M APU with Radeon HD Graphics, CPU 1.5GHz, 8G Ram, 64bit operating sys, I have a Toshiba Ext HDD only about 2 months old 1.5TB that worked just fine with Windows 7 Home Premium. but since I have installed Win 8 Pro my Device mgr sees it, but it doesn't show up in my list of drives on my file page. Also my Logitech unifying receiver is not recognized and I updated to the Win 8 driver.

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Toshiba Satellite C855D - Downgrading From Windows 8 To 7

Nov 28, 2013

I have a Toshiba satellite C855D, which comes with windows 8, and I want to know if it is possible to downgrade to windows 7 64 bit. I have been told there can be a lot of problems with the computer if done incorrectly.

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Windows 8 Toshiba Stuck On Boot Menu

Jun 6, 2014

My Toshiba Windows 8 is stuck on the Boot Menu and I don't know how to get pass it.

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Windows 8 Toshiba Laptop Shuts Down If Unattended

Feb 7, 2013

I just had a new Seagate 1TB hard drive and Windows 8 installed in my Toshiba laptop. I also had ESET NOD32 Antivirus 6 installed. The only problem I have encountered so far is that the computer shuts down if unattended for about 30 minutes. Why this is happening and what I can do to prevent it?

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Toshiba Upgraded To Windows 8 - How To Boot From USB Drive

Jun 15, 2013

I have a Toshiba I upgraded from 7 to 8...

I need to boot from a USB drive but cannot figure out how...

It boots up too fast, I don't even know how to get to the damn bios.

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New Toshiba Laptop With Windows 8 Mouse Keeps Disappearing?

Dec 25, 2012

I received a Toshiba Satellite Laptop (S855-S5377) for Christmas and it is running Windows 8. I started using it and it worked fine, but I started using Internet Explorer and the mouse froze, but I could still use my keyboard to get back to the start-page and move around with the up/down/left/right keys. My mouse was no where to be found on the start-page. I used the ctrl-alt-delete to log out, and then when the log-in screen came up my mouse reappeared and seemed to be working again.

I logged back in and my mouse worked for a few seconds, then disappeared. I did the same things over and over again a few times, and either the mouse was nowhere to be found from the get-go, or it worked for a bit then disappeared once I started doing things. I shut down, and restarted multiple times. If it is a Windows 8 problem I am very disappointing at the moment with the software.

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Windows 8.1 Toshiba Satellite - Unable To Adjust Screen Brightness

Aug 24, 2014

I have a Windows 8.1 Toshiba Satellite L875D-S7332, with a AMD A6-4400M APU processor with integrated graphics. My display adapter, according to device manager, is a AMD Radeon HD 7520G.

Now, my problem is that I'm unable to adjust the screen brightness of my laptop. I haven't made any recent changes, and I noticed this about a week or so ago(I don't typically change my laptop brightness, so this could have been happening for longer). In the mean time, I've tried rolling back my display drivers, with no success, and also updating to the latest driver set, which has also not worked?

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Toshiba Splash Screen At Start Up - Windows Partition Not Detected

Apr 28, 2013

PC crashed, I get Toshiba splash screen at start up then nothing. With recovery stick I can get tools but cannot use them... I get either missing partition or hard drive locked message. I can get to command prompt though where it appears that the partition containing Windows is not being recognized at all...the size of the partition is not even showing up. This all started when I returned to my PC to find it unresponsive and had to power it off with the power button. PC was working fine for months after upgrading from Windows 7.

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Cannot Boot Toshiba Laptop Windows 8.1 / Created Duplicate EFI Partition

Dec 25, 2013

I can not boot my Toshiba laptop Windows 8.1 computer after I was attempting to resize partitions. I got in over my head. Now I'm stuck and cannot boot.

I believe the problem is I somehow created a second copy of my EFI partition. Now I have two "system" partitions of the same size.

Cannot boot, but got a command prompt. Ran "bcdedit" and got:

"The boot configuration data store could not be opened.The requested system device cannot be identified due to multiple indistinguishable devices potentially matching the identification criteria."

Other things I uncovered:

Diskpart> list partition
Partition 1 System
Partition 2 System
Partition 3 Reserved
Partition 4 Primary
Partition 5 Recovery
Partition 6 Recovery

(note both partitons 1 & 2 say "System" for type.)

Diskpart> Select Partition 1detail partition * Volume 2 System NTFS Partition 352 MB Healthy Hidden
Diskpart> Select Partition 2detail partition * Volume 3 FAT32 Partition 352 MB Healthy Hidden

I conclude that Partition 1 equates to Volume 2, Partition 2 to Volume 3. However there is no longer a "System" label on Part 2/Vol 3 once drilled down to details. Also its FAT32.

I am hoping/praying that I could "delete" one of the duplicate partitions. But scared to make any such move. Not sure where to go from here.

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Maintenance :: Windows 8 - Toshiba Satellite Will Not Automatically Standby / Hibernate

Mar 2, 2014

I have a Toshiba Satellite notebook less than six months old and running with Windows 8 and latest updates to date. My Toshiba Satellite will not auto. standy/hibernate, it will only do it by me executing it manually.

-All device drivers are up-to-date, according to Toshiba download site, including graphics driver.
-All USB devices have been un-plugged.
-I have done a re-boot of the notebook, several times, and it made no difference.
-I have turned on and off the screen saver settings.
-I have changed and changed back the power scheme settings.
-I ran the powercfg -requests tool, and it reported no problem.

I noticed when I ran the Toshiba hardware troubleshooter, it said to turn off the screen saver, but it was already turned off. I noticed in searching the net that other Toshiba users say they have noticed this too.

I also noticed that when I choose my photos as a screen-saver they take a long time to run, or sometimes not at all.

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Toshiba Windows 8 Laptop Crashed - Error Message 0xc000000e

Jul 8, 2014

Suddenly my toshiba windows 8 laptop was like corrupted and there is a message error came out like this 0xc000000e and I could not logon to my system already. I do not have a recovery disk with me and maybe there is any other way to restore my laptop.

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Toshiba - How To Reinstall Windows 8 On New Laptop After Formatting Hard Drive

May 10, 2013

I have a newer Toshiba laptop that I tried to clean reinstall Windows 8 using the "reset" feature. I wiped the hard drive completely deleting all partitions. Now I cannot boot into anything. Short of ordering recovery dvds from Toshiba, is there a legal way to reinstall Windows 8 back on this laptop?

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Debugging :: Toshiba SATELLITE L745D-S4350 Random Freeze Windows 8.1

Oct 24, 2013

I have Toshiba laptop that I migrated to Windows 8 and had no issues, once I moved 8.1 randomly the computer freezes for some minutes where I can only move the mouse and nothing happnes, even the Ctrl Alt Del does not work, but after a while the computer comes back to life and everything that I imputed, clics and keystrokes, start to go on.

Is annoying since I cant see a movie now without getting freeze while watching it

I already clean install Windows 8.1 RTM with lastes patches and drivers but the same issue since I thought is was a WIN issue for the upgrade.

Here are the specs

Date 2013/10/23 20:25:16

[PC Information]
Model Name Satellite L745D
Part Number PSK4GU-00H003
Serial Number deleted on purpose
OS Version Microsoft Windows 8.1 Pro with Media Center 6.3.9600
BIOS Version 1.20

[Code] ......

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Apps / Software :: Toshiba Laptop Upgraded To 8.1 From Windows 8 - Tiles Not Responding

Dec 11, 2013

My wife has a Toshiba Laptop with windows 8, upgraded to 8.1. About a month ago I set up Skype on her computer and all was working fine. Then 2 days ago she tells me it is not working. If you click on the tile, it tries to open, but after 3 second or so it goes back to the desktop. If I move the mouse in to the upper left corner, I can see the opening screen it gives you and I can click on it and it will come up again but only for a second or so and then goes back to the desktop. It never starts Skype. She has the same problem with Microsoft Solitaire Collection. I looked in Programs and Features to do a repair, but they are not listed.

Since there is no listing in Programs and Features, I don't even have the option to uninstall and then reinstall it.

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Maintenance :: Toshiba Satellite Hybrid With Windows 8 - Hard Drive Full?

Oct 21, 2013

I have a Toshiba Satellite hybrid, with Windows 8, 4GB RAM and 128 SSD hard drive. I have full Microsoft office and very few other programs, there are the Toshiba installed software which I don't use and the windows 8 based 'apps' which I also hardly use.

My 128GB was about 70% full from week one, but now it is almost 100% full, I regularly carry out disk clean up, but I unable to get more than 1GB free on my hard drive, can this be right? How can I resolve this?

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Windows 8 Toshiba Laptop Only Run In Safe Mode - Critical Process Died

Aug 16, 2014

System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8 Pro, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 3318 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0), 256 Mb
Hard Drives: C: Total - 112968 MB, Free - 96409 MB; E: Total - 1907726 MB, Free - 764957 MB;
Motherboard: Intel Corporation, CAPELL VALLEY(NAPA) CRB
Antivirus: Windows Defender, Disabled

My Toshiba laptop with Windows 8 won't run unless it's in Safe Mode. I don't know exactly how or when it started, but it completely freezes shortly after boot. Exactly when it freezes varies, but it's usually within the first 5 minutes. And by freezing, I mean it's 100% nonfunctional. The only way to shut down is by removing the battery, so now I just keep it out.

At this point I won't list all the things I've tried, or tell you all about my computer and OS. The crashing happens in a variety of ways, but the end result is always the same. I will hear a click sound through the speakers and simultaneously see a flicker on the display. At that point I will instantly know I'm screwed. Then within 1 to 5 seconds the HDD light on the computer will stop blinking and stay on solid, and my only choice is to unplug the power. It usually happens in one of the following ways, listed in order of likelihood, with the most likely first:

1) I get the BSOD with the error, CRITICAL_PROCESS_DIED.
2) My display freaks out, and turns into a jumbled up screen of glorious animated visual static. (I have a picture on my phone, if it comes to that.)
3) I get the BSOD with the error, REFERENCE_BY_POINTER.
4) No apparent crash, but one keystroke or mouse click will take 20 to 30 minutes to be carried out. During this time, Task Manager says HDD is working at 99 or 100%, even though the computer is idle. Sometimes I'm able to move the mouse pointer, other times I'm not.
5) I get the BSOD, with an error that I can't really make out. If I was forced to guess, I'd say it looked something like "x0x000000x".
6) I get a blue screen with a message telling me the computer was improperly shut down, and needs to restart after it collects data. Along with this is a progress report that never moves from 0%.

The last thing I tried was to reinstall Windows, keeping nothing. Now it seems my only available choice is to go through the hundreds of processes and services individually, turning them on and off, one at a time until I find the culprit, the way I had to individually download all of the 107 updates required in order for me to attempt upgrading to Windows 8.1 (unsuccessfully). The stuff I found in the Event Viewer didn't really seem to work, but I'll probably go back to it and research events more thoroughly before I start disabling things. I hope to avoid this.

I don't know if this is a clue or not, but in Device Manager my Generic PnP Monitor has an exclamation point by it, but Windows says the driver is up to date, and I can't figure out why why I'm getting the alarm.

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Toshiba Satellite C855 Series - How To Reset Windows 8 User Password

Mar 13, 2013

I like to discuss a problem of mine with my Laptop which is pre loaded with Windows 8 pro 64 bit OS.Unfortunately I forgot the password of my login id as i have created while i first started the Laptop. Now I want to unlock that. I tried a lot but failed to do so. I have not created any password reset USB for that.

my Laptop is a Toshiba satellite C855 series.

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Audio :: Toshiba Laptop Running Windows 8.1 - Suddenly Sound Stops Working

Sep 13, 2013

I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:

Reinstalling drivers (microsoft, realtek, conexant)
Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
HDMI and headphones outputs are working just fine.

When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.

These are the current (default settings) I have played with them but nothing fix the issue.

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Toshiba - Not Able To Detect Partition

Apr 28, 2013

Here's the scenario...PC crashed, I get Toshiba splash screen at start up then nothing. With recovery stick I can get tools but cannot use them... I get either missing partition or hard drive locked message. I can get to command prompt though where it appears that the partition containing Windows is not being recognized at all...the size of the partition is not even showing up. This all started when I returned to my PC to find it unresponsive and had to power it off with the power button. PC was working fine for months after upgrading from Windows 7.

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Toshiba Satellite C55D-A Reverse FN Key?

Dec 19, 2013

know if there's a way to reverse the "polarity" of the FN key on Toshiba Satellite C55D-A? All I can find is sticky key or notification settings. I'm looking to have F1 - F12 work like on desktop keyboards and hold down the FN key to adjust brightness, volume etc..

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Toshiba Laptop Won't Start Up Operating System

Aug 7, 2013

I was using my laptop and this came up on my screen [URL] .... After my laptop restarted, I used it for about 5 minutes before it froze. When i next used my laptop, It stayed on the Toshiba screen (the first screen when the laptop is turned on). After about 3 or 4 minutes, the laptop opens the automatic repair feature and this comes up on the screen [URL] ..... I have tried tapping both F8 and F12 throughout start up to try and repair the computer although this doesnt work either. I have opened the boot menu and tried to select the HDD Recovery option although it says no bootable media, please restart system.

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Network / Sharing :: New Toshiba S55 B Getting Very Bad Internet Connection?

Sep 15, 2014

I'm new to Win 8.1 but I'm fairly tech-savvy. I've got a new Toshiba Satellite S55 B5289 with Win 8.1, connecting to the Internet via Time-Warner over wifi. I'd go into the details of the wifi and router, but given that I've got a month-old HP with Win 7, and a 2-year old Samsung Chromebook sitting here with the Toshiba, all three running Chrome as opposed to IE, and the other two getting significantly better speed, I don't think those details are really critical.

This problem has been going on since I brought the new laptop home, but I've carefully uninstalled all the bloatware that came pre-installed, and made the standard Chrome tweaks [unchecking the hardware accelleration] nothing has worked. Yesterday I took it to a friend who has a computer repair business and he tuned up a lot of the things inside Win 8.1 that I had no clue about - as I understood it, making 8.1 run Chrome without going *through* IE. I didn't pay as much attention to that as I should have, but essentially everything seemed to be working very well. His Internet connection, however, is lightning fast, and connecting to that wifi, things were downloading and running spectacularly well. Just what I'd expected - or at least hoped for - when I bought it.

Using it at home today, the problems have resurfaced. Loading emails, for instance, is not quite right. Images in the emails frequently don't load properly - it will stutter and often stops in the middle of an email. If I click on a link, there can be a significant delay before the page loads. Videos buffer every few seconds and even when I let the entire video load, it still plays spastically.

All of this is in Chrome, using tabs - which I always do. Yes, of course I could clear the cache, start fresh, use no tabs, let one thing load at a time, but that's not what I have ever done, so this is real world testing. The most telling detail, though is the download speeds I'm getting.

Running Speedtest on all three machines, the ping is basically the same, but on the Toshiba, it frequently can't even finish the download test. It just stalls to a halt. The Chromebook gets a download speed of 5.75 and the HP gets 21.31. We pay Time-Warner for 20, so I'd really like to see something like that on the Toshiba.

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How To CREATE STORAGE PARTITION On New TOSHIBA Laptop

Dec 26, 2013

My new Toshiba laptop runs Windows 8, boots in UEFI mode and GPT formatted, can I create a logical partition solely for storage so that when I format/recover windows partition like windows system image restore, the files and folders stored in the partition is not affected?Just like I did in my old windows 7 laptop that boots in BIOS mode and MBR formatted, which I put the partition as D: drive? Are there any possibilities I do that without messing up the system?

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New Toshiba L50-B Hard Disk Encrypted - How To Recover

Aug 25, 2014

I got a new Toshiba Satellite L50-B notebook with Windows 8.1 64-bit installed. As I need to go a special place, I passed the notebook to a IT guy and have the whole disk encrypted using DiskCryptor. The guy told me that he cannot boot the OS, even he entered the correct password. And one more nice thing. The guy did NOT make recovery discs first!

Since the hard disk is encrypted I cannot boot it. Also I cannot do a system recovery. I booted the notebook into Linux and copied all the content in the recovery partition to a USB drive.

Now, I would like to know if I can get my machine up and running again. I don't mind all my content will be lost as it is a new machine.

How to make a set of custom recovery disc out of the content in the recovery partition? Do I need to format my hard disk in UEFI mode? if so, how?

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Toshiba Laptop Stuck At Boot / App Menu?

Feb 15, 2014

I brought my Toshiba laptop over to a friends house last night. We did some gaming, and everything was fine and acting normal. This morning, I packed up and when I got home, started up my laptop. A black screen with a window popped up with boot menu and app menu on it. Under the Boot Menu, there is Windows Boot Manager, and SATA:: TSSTcorp CDDVDW SU-B08AB. Under App Menu, There is Setup. The only thing I can enter is Setup, and there is a lot of things I don't understand.

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Toshiba C850 / Can't Sign Out / Restart Or Shut Down

Mar 10, 2013

just over a month ago I brought a new Windows 8 Laptop (Toshiba C850) and all was going well - up until about two weeks ago when I started having all sorts of problems...

Basically, I can't log out, restart or shut down my laptop anymore. Obviously this is a real nuisance, and I've been having to manually shut down the laptop by holding the power off button every time, which can't be good.

Every time I go to log out, shut down or restart it (or if updates are installing etc) it just stays on the screen that says what it's doing (signing out, shutting down...). I have tried leaving it for a few hours (6 was the record) but it still did nothing. I did some research and I thought the answer may have been to turn off the fast start-up (which seemed to work for a lot of people) but that didn't work, and now I'm at a loss.

I would completely reset Windows 8 but I imagine that a restart is necessary for that? In which case I couldn't do it. I'm not sure if this is a Windows 8 problem or a Toshiba problem.

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Network / Sharing :: Slow Internet Speed In TOSHIBA?

Aug 27, 2014

I bought i new TOSHIBA Satellite C55D - A - 15H it came with windows 8.1 but I didn't liked it so I installed Windows 7 Ultimate and now i'm getting slow wireless and Ethernet speeds. I tried to reinstall drivers and so on. Btw other computers are getting much more Internet speed than i'm getting.

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Toshiba Satellite C855D - Recovery With Different Computer Disc

Jun 27, 2014

I am working on a Toshiba Satellite C855D (Windows 8 originally) that would not boot. I tried the repair, restore, and recovery but that did not work. So I used a recovery disc from a Toshiba C55D (Windows 8.1) and got it working. The problem I have is the c855d now shows as the c55d. My question is does the product key come from the motherboard or the software.

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Toshiba Service Station - BIOS Update Failure

Jul 8, 2014

the " toshiba service station " recommended an update called " bios update version 1.50 for qosmio x70/75 " and they said it is recommended so i did download and he said dont remove the cord or anything so i did that and installed it and everything was going smoothly but when he finished the update and was restarting it shut down and didnt boot up again. whenever i click the power button the keyboards and power button lits up for a second and then the laptop shuts down it is windows 8 and it does not boot up for me to go into the bios menu

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Toshiba Win 8 Laptop - HD Failed - No Recovery Disks - Options?

Sep 28, 2013

I downloaded MICROSOFT.WINDOWS.8.1.RTM.X64.ENGLISH.DVD but it wants a product key when I boot from it.

I thought it was supposed to take the product key that is embedded in the BIOS? UEFI is on on BIOS. Am I using the wrong version of Windows 8 DVD?

Toshiba C855-S5350 . I believe it came with Win 8 (regular) x64 . I just want to reinstall the OS.

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Unhide Hidden Volume On Win 8.1 On Toshiba Satellite Notebook

Jun 9, 2014

How to unhide hidden volume on a Toshiba Satellite Notebook. Please see screen shots.

diskpart-1.jpgdiskpart-1.jpgDiskpart-2.jpgDiskpart-2.jpg

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