Maintenance :: Surface Pro 2 Won't Boot After Reset?

Jun 12, 2014

bought a surface pro from a friend yesterday, it had been turned on before I got it so I thought I would reset to factory settings, all was fine until the reset was around 90%, then a box appeared saying "the computer has restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click OK to restart the installation". But when it restarts the same message pops up.

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Setup Installation :: Surface Pro Factory Reset?

Jun 14, 2013

I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. Boy, was I wrong. Any time I try a factory reset, it fails around 97%-99%. Windows won't even start booting. I kept trying it until I decided to try installing Ubuntu on it then trying to reset it again, hoping that would fix something.

The reset still fails at the same point, but now instead of not booting, it says "Recovery: Your PC needs to be repaired." At first it was because an EFI file was missing, so I booted into the recovery drive again and tried an auto-recovery. It fixed the EFI issue, but it's still at the same screen with WindowsSystem32configsystem missing. How to get my Surface Pro working again?

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Maintenance :: Windows 8 Is Stuck On Boot - Can't Recover / Restore Or Reset

Apr 13, 2013

Laptop Information- HP 2000 Notebook PC

Well, yesterday night, everything was going good until I tried to download League Of Legends on my laptop. I was multi-tasking on facebook, youtube, and a whole other stuff while my laptop was downloading League Of Legends, and then the whole laptop frooze and then I panicked and pressed the power button a couple times. When the laptop booted back up, it was all black and nothing happened.

I was searching online and pressed the F11 button to try and restore the laptop and it did work and I also got into windows 8. It was lagging and very slow when I booted into windows 8, and so I just decided to shutdown the laptop and try to refresh and reset the laptop from boot.

However the automatic recovery didn't work and couldn't repair the laptop. When I was refreshing and reseting the laptop, it wouldn't finish all the way, because it would stop at like 60% and then just stop and freeze. Now, I think I messed up a bit and now I can't boot into Windows 8 or even RESET,RESTORE,or REFRESH. Also I just dod a diagnostic check on UEFI, and my Hard Disk Short DST has failed, so I think that I need to replace my hard disk.

RIGHT NOW, MY LAPTOP BOOTS THIS SCREEN DOWN HERE
RECOVERY
Your PC needs to be repaired

The operating system couldn't be loaded because the system registry file is missing or contains errors.

File: Windowssystem32configsystem
Error code: 0xc000000f

You'll need to use the recovery tools on your installation media. If you don't have any installation media(like a disc or USB device), contact your system administrator or PC manufacturer

Press Enter to try again
Press F8 for Startup Settings
Press ESC for UEFI Firmware Settings
Press F9 to use a different operating system

All these options won't work because it will just loop back to this screen that I just showed you.

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Tablets :: Surface Pro Will Not Boot

May 25, 2014

I have a Surface Pro which hard froze during a windows update and now will not boot at all. It just sits at the 'Surface' logo when you turn it on with the loading circles.

I didn't have a USB recovery key created and I have no access to another original Surface Pro (no stores have them anymore) to make one.

Every USB stick I created with a normal Windows iso's won't boot. My question is can a Windows 8.1 recovery USB made on a friends computer work on any other or is it machine specific?

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Deleted All Partitions On Surface Pro Now Cannot Boot

Mar 2, 2014

I used Acronis to delete all partitions on my Surface Pro. So there is no recovery, C drive, nothing at all. Just a blank SSD drive without any partitions. Now the Surface Pro refuses to boot to any of my USB sticks so I can clean install an OS like I wanted to do. I've verified both of my USB sticks are boot able, as I'm able to boot my desktop computer to them in order to install an OS. But when I try to boot the Surface Pro Gen1 to the USB stick, I get a quick squiggly screen and then I'm dumped right into the system BIOS. I've made sure to power off the Surface Pro, then hold down volume- while pressing the power button, then releasing volume- after seeing the Surface splash screen. But it never goes to any sort of boot menu or anything. Just takes me right into the EFI BIOS.

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Boot Up Surface To Run Desktop Program?

May 14, 2013

OK. I have searched for "boot to desktop" and I got nothing good.

I am setting up a Surface as an interface for a medical device. Our program runs as a Startup program, and this seems to work- except that it's running on the Desktop while the user stares at the Start screen

Is there something I can do to get to the desktop? (We are skipping the login screen after startup/sleep). I can run a windows DLL call if I need to- I just don't know if there is something to run.

The next question is going to be how to replace the shell with our program...

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Can Boot From USB If Use Diskpart To Clean Disk On Surface?

Jan 9, 2013

Can I boot from usb any more if I use diskpart to clean my disk on surface? I want to know whether its still need some boot efi file in the hidden partition when booting from usb.

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Maintenance :: Surface 2 Tablet / RT 8.1 - Clean Up Temp Files

Jul 24, 2014

I am using a Surface 2 tablet which is RT 8.1. Is there a program to clean up/delete temporary files. I have tried Ccleaner but it says this program will not work on this machine. I have tried to find a way to make it work but could not find a solution. That's why I am wondering if there is a program "somewhere" to clean up those temp files.

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Dual Boot And Windows 8 Reset

Jun 2, 2013

Well, I had a dual booted machine booting Windows 8 and Ubuntu.

Windows 8 was starting to play up so I decided to completely reset the computer. I backed everything up, booted to Windows 8 and hit the 'Reset PC' button.

After answering some questions (full erase, whole disc etc), it informed me that it was going to restart. I clicked accept.

Short Story:
- Corrupted Windows 8 partition
- Corrupted Windows 8 recovery partition

Long Story:
Instead of rebooting back to anything, I got left sitting at a grub rescue prompt. From there I told it to boot windows 8.
I then spent five minutes staring at the booting screen. Nothing happened.

I powered off and tried again, this time pointing grub rescue at the windows 8 recovery loader partition. Well, initially that looked like it worked. I got the nice metro UI, and chose 'reset this PC' It then informed me that the recovery partition was missing some files. The only other option was to shut down.

I tried booting just plain windows 8 again, but had the same problem as before (nothing happening), And now when I try to boot the recovery loader, Grub tells me the EFI file isn't where it expects it to be. (Interestingly, how are you meant to boot to this without having a non-windows bootloader?)

Additional Details: Computer: HP Envy M6-1206TX. Pre-installed with Windows 8. Bought about 1 month, 1 week ago.

The Questions:
Since windows 8 came pre-installed, I don't have a Windows 8 disc, are there any possibilities for me to get back windows 8? (other than contacting the store I purchased it from)

After going through the license agreement, my interpretation is that I still have a license for Windows 8, but I am not under their limited warranty (due to dual booting). I do not wish to buy another license, as I already have one.

One last question:
If you acquired the software on a disc or other physical media, your proof of license is the genuine. Microsoft certificate of authenticity label with the accompanying genuine product key.

Neither my laptop, nor the box, nor any of the paperwork provided in it had this 'certificate of authenticity.' I suppose that means I have no legal rights to the software. Who's fault is this, HP, Microsoft, or the store I bought it from?

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Setup Installation :: Win 8 Pro Lost Boot - Won't Reset Or Refresh

Feb 12, 2013

New Windows 8 Pro with WMC install to a new Intel SSD on an old Dell Inspiron 530. I got everything activated and working fine, and then I swapped the SSD for the old HDD to finish getting all my data. But when I swapped the SSD back in, I can no longer get Windows 8 to boot--it goes into automatic repair, but none of the options are available to me. Refresh won't work, reset won't work, I can't even get system restore to work (it shows me two restore points available, but it won't let me select them.)

This was a clean install, so it has the 350MB recovery partition. I believe the RAID is set properly (I have no straight up AHCI option in BIOS, but I installed Windows 8 under RAID [it shows "AHCI Bios enabled!" during POST], and remembered to change to IDE mode to boot the HDD, and back to RAID before trying to boot the SSD).

I've always been able to troubleshoot these sorts of problems under XP or 7, but I'm just not familiar with these Windows 8 processes (or SSDs/AHCI/RAID stuff) yet. I've got all the linux tools, Hirens, etc. available, and can verify that the files on the SSD appear to be fine. I could reinstall if necessary, but really don't want to have to deal with the upgrade and re-activating--and even if I do have to reinstall.

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Maintenance :: How To Make Reset / Not Refresh Image In Windows 8 / 8.1

Aug 22, 2014

I installed Windows 8 Through my windows DVD and now want to make it so I don't need the Windows Installation Disk or any USB Recovery key. Is there any way to make a refresh AND reset partition and image.

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Maintenance :: Windows 8 File Restore To Fresh Factory Reset

Aug 27, 2013

I did a factory reset on my pc, after backing up all of my files to an external hdd... how do I restore those files to the fresh factory reset? Do I put them in a .zip and move them onto the onboard hdd?

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Integrate Windows 8 Boot Loader To Reset Activation To Trial Period And Activate System With Offline Key

Mar 14, 2014

About this topic [URL]...

What I need to know is that: Is that possible to integrate a loader onto Windows 8 boot loader to reset the activation to trial period and then activate the system with an offline key (activate as offline only)?

This way we could make somekind of loader to set activation status as OK as far as online is not intented. And we can continue to have an trial adventure for life with Windows 8. Is that possible or no one tried it yet?

One more question, does the dev who made that topic has the tool for his method so we can try it on any win8 machine? If so, download link?

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Maintenance :: Toshiba Qosmio X870 BT3G23 - Repair Files Without Having To Reset Or Refresh Computer

Sep 14, 2013

Using the sfc command, I found some corrupted windows files but it was unable to repair them... Is there any way I can repair the files without having to reset or refresh my computer and lose everything I installed?

I found something called DISM, but when I used it, it said unable to find source files or something... I found my recover partitions, but they don't have drive letters. Anything I can do?

I have a Toshiba Qosmio X870-BT3G23 laptop

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Maintenance :: Slow Boot - How To Make PC Boot Faster

Mar 15, 2014

My PC takes its sweet time to boot given the specs it has. (around 1.75 mins) Especially the "black" part seems to take so long. I've fastboot enabled and I use UEFI. how to make the PC boot faster ?

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Maintenance :: Win 8 / 7 Dual Boot Results In Chkdsk Run At Boot?

Jun 8, 2013

I am dual booting Windows 8 and win7. I actually have Windows 8 installed on its own hard drive and win 7 installed in its own hard drive. The win7 hard drive has been in use for the past 2 years and I have had Windows 8 running for about a week now. I purchased another hard drive for Windows 8 and left the old Win7 as it was.

I also have 3 other hard drives in the system. Everything is formatted NTFS.

So my system is as follows

Drive C - Boot Drive - I physically swap out the dedicated hard drive for Win 8 or Win 7
Drive D - internal 250 GB sata drive
Drive F - internal 250 GB sata drive
Drive H - internal 250 GB hard drive.

I have been running this config for about 2 years under Win7 with no problems.

The problem that I have now is when I swap the boot drive and boot up a different OS than last time (Like booting Windows 8, powering down system, swap boot drive, boot Win7) the system always says that there are problems on the 3 non-boot drives. It runs chkdsk(it least that is what it look like) and processes the 3 non boot disks one at a time which take about 10-12 minutes for all 3. Most of the time it finds no problems, but about 1 out of 5 boots will find a problem with one of the disks and then fixes it. The disks seem to be OK while I am running. I then power down and swap boot drive and reboot the other os and we start all over again. I am powering the system completely down for each reboot to make sure that the disk cache is flushed.So far the disk problems have been fixed by chkdsk at boot, but I am sure the day will come when the disk cannot be fixed and I will loose data.

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Tablets :: Connecting Surface RT To PC Through USB?

Oct 11, 2013

Is there no way of connecting the Surface RT to a PC through usb to drag files from one to the other?

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Tablets :: Surface Pro Real Hot?

Jun 11, 2013

So I have this Surface Pro as a loaner from MS to use at my seminars, but the back of it is real hot to the touch, much hotter tan I would think, those of you who have the surface pro do you find it gets real hot?

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Use USB Dongle In Microsoft Surface?

Feb 5, 2014

Can I use USB dongle in Microsoft surface ..

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Tablets :: Download Other Browsers Onto Surface 2?

Mar 15, 2014

Like, Chrome? I know FF has just killed their proposed Win 8 browser.

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Tablets :: Resetting Password On Surface Pro 2?

Sep 15, 2014

Reset password on Surface Pro 2, they haven't used it for a month and could not remember last password they used. Built-in resetting option won't work because it will erase all user files they have on that tablet. I usually use Nordahl password recovery tool when i need to blank or change forgotten password, it worked fine for me on regular non-tablet Windows machines, both options - CD and USB boot.

I'm not familiar with Surface tablet, so i did online research on how to boot Surface from USB, tried all options, but was not able to boot it from USB stick (i used 3 different USB 2.0 sticks).

Here is what i tried: I was able to get into boot screen and disable Secure Boot Control, then able to get into Advanced Options screen, checked USB drive option. Tried 3 different USB sticks with 3 different password recovery software - no luck. Any experience with Surface Pro 2 password recovery? Either i'm doing something wrong, missing a step, or maybe older USB sticks don't agree with Surface USB 3.0 port? Should i try to plug in external DVD drive and attempt to boot from it?

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Connecting IPod / IPhone To Surface RT?

Jun 3, 2013

I know that iTunes isn't available for Windows RT and I would think that this would be a big problem for most people, but I can't find much info about it (complaints, solutions, etc.).

Is there any other way to sync music with my iPod? With all the other hacks and ways to bypass things on RT I'm surprised that I haven't heard of anything.

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Hardware Drivers :: Mouse For Surface Pro 2 That Is Not USB

Apr 2, 2014

Just got a surface Pro 2 for work. In addition to the keyboard I need a mouse. normally a cheap USB mouse would do.
however, I also have one of those 4G wireless network USB dongles that takes the only USB port.

Can any of the other ports be used for a mouse? I think it also has Bluetooth, but ideally don't rely on a mouse needing a battery.

unrelated to this, how does one use the camera properly in desktop mode? All I read it is using the cloud? what? I just want to access the pictures I take somehow. and can the camera zoom at all?

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Virtualization :: Hyper-V On MS Surface Pro - Can't Connect To Internet

Oct 13, 2013

I have a Microsoft Surface Pro where I have installed the Hyper-V manager and so on. I have made a virtual external switch and a virtual machine with Server 2012 on it. It connects fine to the switch. The Hyper-V makes a virtual bridge and all seems fine. But the guest does'nt get an IP adresse, and can't connect to the internet/LAN.

I have made the exact same setup on my laptop connected to Ethernet and there is no problem at all.

Does the Surface Pro Wireless have a problem with Hyper-v ?

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Setup Installation :: Install Windows 8.1 On Surface Pro From ISO?

Oct 16, 2013

I have a Surface Pro 64GB, 64GB SDXC, and a 32GB USB 3.0 Flash Drive. I wiped out the recovery partition a long time ago. I have downloaded Windows 8.1 Enterprise using my MSDN subscription. How do I install Windows 8.1 using the ISO and the 32GB flash drive? I have run Rufus but the flash drive does not appear in the Device area. The ISO is on the SDXC drive and when I double click the ISO or try to mount it I get an error that says it cannot mount the file. My question is, how do I install Windows 8.1?

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Tablets :: Syncing Settings Between Surface Pro 3 And Desktop

Jul 23, 2014

I'm having a little bit of difficulty here syncing my Microsoft account's settings between these two devices. I had spent a great deal of time organizing the start screen layout of my Surface Pro 3 the day I received it. My desktop computer, however, has a jumbled mess of a start screen. Going through my sync settings today, I noticed there was an option to sync the layout of the start screen of my specific account. I thought, "Great! All that time I spent organizing my Surface can be transferred to this mess of a machine!"

Instead of syncing my nicely planned out and organized Surface Start Screen to the desktop computer, the horrid and wretched Desktop computer start screen synced itself to my beautiful Surface.

Before I make the same mistake twice, is there a way to choose which start screen syncs to which device? Also, I've come to terms with the fact that I'm going to have to reorganize a start screen. I only plan on doing it once and then syncing it to the other device, so would it be safer to do it via the desktop computer?

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Tablets :: Surface Pro 2 Touch Stopped Working?

May 7, 2014

We purchased 15 Surface Pro 2 tablets for our School Administrators. Touch did not work for 3 tablet 'out of the box'...or so I thought. Since receiving them, touch has stopped working on 5 more. Each time Microsoft has replaced the device without question so I assumed this was a known issue. However I am now pretty sure it is happening during my imaging process. I am using SCCM 2012, via PXE and/or USB. The Task Sequence completes successfully and all drivers appear to install. I am using the driver package from Microsoft. The stylus works but not touch. I can't complain about the support MS is providing since they replace the device every time but I am sure there must be a fix I have not tried.

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Tablets :: Surface Pro 2 - Use Camera In Desktop Mode?

Apr 5, 2014

I just got my tablet and the first thing I did is have it start in Desktop-mode so I never have to see that awful and useless toy Metro UI. Even on a tablet the desktop is superior. Go figure. I hate every time I accidentally click that "Start" button which brings me to Metro.

Anyway, the only way I can use the built-in camera from desktop is to "search" for camera and the Metro camera app shows up and I can take pictures. I even created a desktop short cut in desktop mode for that camera. But since that is a Metro app, it doesn't seem to work from Desktop.

1. is there a way to make this Metro camera app work from Desktop?

2. Is there a different desktop app or program to use camera from desktop?

It also would be nice to be able to zoom and have flashlight etc. this camera doesn't seem as great as my phone camera. Or am I missing something?

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Tablets :: Surface Pro / Can't Access IE Touch Version

Mar 28, 2014

I have a surface pro 1 with windows 8.1 installed. When I am on the metro screen and I click the Internet Explorer tile, I am sent to the desktop and the desktop version IE opens. How do I rein-able the touch version of IE.

I have IE 11 installed. I also have classic shell installed.

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Hardware Drivers :: F8 Advance Startup Not Working Surface Pro

Jun 4, 2013

I got a program that I use in windows 7 that requires me to hit f8 and select option "disable driver signature" in order to work. Id like to use it in windows 8, I found on the internet that people use the command "bcdedit /set {default} boot menu policy legacy" in cmd enable this feature when booting, but I tried it and when I hit f8, my surface pro is trying to do an auto repair. How to get this menu up.

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Network / Sharing :: Surface 2 - Unstable WiFi Connection

Mar 1, 2014

My Surface 2 has this issue where it is connected to the wireless network at first and then it gets limited connection followed by no connection until it re- connects. Sometimes it happens a lot, other times a bit more rarely but overall I feel it has been getting worse lately.

I have tried turning off the router as well as removing that specific connection from the Surface through command prompt and re-connect, but neither has worked.

I have tried trouble shooting the network to no avail, and according to device manager my network drivers are up to date so I don't know what's going on.

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