Hardware Drivers :: Win 8 Cannot Find External HDD
May 1, 2013
I have purchased from a local electronics store, an after market HDD drive housing to enable me to use a surplus 450GB IDE hdd from a now defunct computer.
Once assembled I plugged it in ( it comes with its own power pack , and uses a USB cable to connect to the computer)
Windows 8 knows it is there and installed a driver called - USB to IDE bridge. there the problem starts
I am unable to see the drive in explorer or anything . either as a mass storage device or an external drive.
Do I have to register the drive or anything , and if so how - shouldnt Windows 8 do this automatically ?? I have another HDD ( more modern one ) and windows see's that straight away.
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Feb 7, 2014
I have a new internal HDD. When I first put Windows 8 OS on it I needed to disconnect my External HDD because I was getting the error (don't quote this):
"Can't find operating system. Disconnect any drive that doesn't not have an operating system."
It booted fine when I disconnect the External HDD.
It stopped doing this until today. I need to disconnect it when IU reboot.
I believe I ejected the External by mistake and tha6t5 screwed everything up again.
I entered the BIOS and I don't see the External HDD there. Only my internal and my cd/dvd drive.It currently looks for an OSA on the cd/dvd first.
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Jan 15, 2014
How can I find express cache drivers for Windows 8.1 ? I've been searching for long time but cannot find any. I assume it's already installed with Windows or what? I just want to use my SSD(24GB) as an express cache. I have an Ideapad y410p.
Sometimes my SSD disappears like unplugged from the system or shutdown itself, why this is happening?
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May 5, 2013
i am currently using windows 7 .i m planning on installing windows 8.I have a i3 machine with intel DH55PJ board.when i went ti intel website i didn't see any network graphics or audio drivers for windows 8. is their any way i can use windows 7 drivers in windows 8.
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Feb 25, 2014
I can't find the Bluetooth option in PC Settings (more probems with Windows 8.1, I'm still not quite legendary with it )
Below is a screenshot of my PC Settings/PC and Devices Other forums said bluetooth was there, but it's not.
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Apr 5, 2013
i Am trying to build my first PC with a Asus P8Z68M motherboard I have managed to get it all going but when I start it up its says - Using PCIE Gen 2 - cant find any device. What does this mean? Also, why does the PC beep at me whilst booting up?
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Jul 1, 2013
how to move my mouse and use the keyboard at the same time for gaming and what I found it to go on Mouse>Device Settings>Settings...> etc... But on my mouse properties it doesn't show device settings, it shows ELAN, and when I click there there is no settings, it has options.
I can't really explain it so here are some prints:
My mouse properties: [URL]
What appears when I click Options...[URL]
Some info of my laptop:
It's from the PackardBell company.
It's a Windows 8.
It has a multi-gesture touch pad.
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Mar 10, 2013
My Seagate GoFlex 500 isn't showing up in Windows. Disk Management sees it, but there's no feasible option there. It's not a blank drive, so I can't make a new simple volume, only delete it.
I have important data on there. What gives?
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Jun 30, 2013
I have this problem were external hard drive do not show up on my PC.
First my I put my friends in and it did not work, then I went out and brought one myself (different brand) and it does not show up.
Windows automatically installed the drivers it said it even know what time of external it was. But now it doesn't appear in explorer. What should I do. It appears in the device manger list, but how do I access it?
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Oct 30, 2013
I have an external Lacie HDD which does not seem to function.When I plug it into a USB port I can see the HDD in the Computer Management snap in. I have formated it with exFAT. When I try to move something to the HDD it will start off right then will get to a certain %, after a while it will come up with a message saying that it cannot find the hdd.
I have monitored the activity of the flashing blue light & at the start of the transfer it would flash constantly, then slows down till eventually it will go off.What can I do to get the HDD to function right?
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Jul 16, 2014
I am on an i7-12gb RAM+SSD Asus laptop, running Windows 8 x64. I am using two external HDDs attached via USB. One is an external-powered 2TB 3.5" WD, and the other is a 1TB 2.5" 5400 rpm Matshita HDD.
I store my music and movie collection in these drives, and a few setup files for the programs that I use.My problem is, from time to time when I boot up my computer, I start my browser, Word, iTunes, even Snipping Tool, etc. or when I need access to some function in a program (e.g. language proofing in Word, some function in Photoshop CS6, etc) my laptop randomly needs to access one, or both of my external drives and read something from there. I hear the whirring sound from the HDD and then my laptop starts responding again. This does not happen all the time, but it happens frequently enough to spoil a good workflow a few times during the day.
My external HDD's are slow in access times, and the 2TB WD actually shuts itself off after a non-use period and takes 6-7 seconds to turn back on.
So this translates into me randomly waiting for 6-7 seconds while using my laptop.
This case has been the same since using Windows 7 and through a few fresh installs.
I want these two HDD's to just store my files and not interfere with my OS' working.
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Jul 27, 2014
Few days ago I bought a new Lenovo Thinkpad Edge E540. It has two USB3.0 ports and one USB2.0. I bought the machine without OS and installed Windows 8.1 Pro(x64) myself. Everything seems to be working fine except when I want to use My WD Elements 1TB external HDD in USB 3.0 port. It just doesn't get recognized. In USB 2.0 port it works fine.
What I've gathered and tried so far :
- Device manager does not show anything not even Unknown Device , yet my USB 3.0 Kingston pendrive works fine out of the box in the same slot
- I'm pretty sure the USB power is not the issue because the WD HDD , when plugged, starts blinking for a while , then lights up fulltime and i can feel and hear the drive spinning
- I've disabled USB selective suspend in my Power plan
- I've disabled Fast Startup
- In msconfig , im stuck at "Selective startup" (if changed it doesnt even let me APPLY and switches back to Selective right after I close/change tab in msconfig, I tried doing it in safe mode , same thing)
Using my harddrive in USB3.0 speed is essential for me.
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Aug 22, 2013
So I have a WD external HD with all of my research data as well as some text books and other important things on there and for some reason I got an I/O error and after that the drive does not show on the computer anymore. The computer recognizes that there is a drive there and will read that it is a WD passport but cannot tell the size of the disk and will not register it as an external drive whose media I can explore and work with. What is wrong and how can I retrieve the data?
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Feb 21, 2014
I'm not sure how far reaching this is but I just noticed that when I select a folder and type a file name in the search bar on the right of the address bar, files are found on my backup drive, which is attached by USB to the PC, this drive is attached because it contains other partitions for file storage.
The folder in this case was on the desktop and it shows that it is on C: Drive, but files were found on the H: Drive which is where I run my backup to.
When I un-attach the H drive the files found do not respond to left or right click.
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Sep 15, 2014
I just installed W 8.1 recently. It's having incompatibility issues with my Patriot ram stick. I contacted Patriot and they want my motherboard model. Problem is I can't find my motherboard model on 8.1
I looked for system information but they removed it. I'm going to all these sites that lead me to downloading these third party apps I don't even trust to find it.
Why exactly they removed system information? It was a very useful and easy tool to go to find information on your CPU. It seems like I'm one of the few who have that issue since I see only a few complaining about it though.
Anyway, I need to find motherboard model without disassembling my PC.
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Jun 19, 2013
In the manager, it shows that i have H drive working, but i cant find it in My computer.., i can only get into the local disk H through the disk manager.,
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Mar 19, 2013
I have a lenovo thinkpad e430, but, i cannot find the bluetooth device. This is odd because i have installed the latest bluetooth driver for windows eight x64 from lenovo's official support page yet, although i have restarted the computer and though .net framework is installed (if im correct, is there anyway i can check) i cannot find any place to turn on bluetooth.
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Nov 25, 2012
I just installed Win 8 last night and everything seemed fine before I turned off the computer. Now, I'm a student and I work a lot from my USB/HD. I have both my usb and HD connected to the computer but the computer doesn't read them now.
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Dec 28, 2013
I have a Toshiba 2TB External HD that came with NTI Backup software. Seemed to work fine until Win 8.1 installed and now I get the 'Corrupted' message, although the Drive shows up in This PC. Driver appears okay and as far as I can see the USB 3 hub the Drive is connected to is working. Have tried in USB 2 but with same result.
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Jun 28, 2014
I have a external drive that I used for backup with XP. What do I need to do to make it work with windows 8? How do I get win to recognize it? It is a IDE drive and is connected via USB.
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Aug 17, 2014
My portable hard drive stops showing up all of a sudden. It is connected to a USB hub. When I go to 'Disk Management' in 'Computer Management', the hard drive shows up as Unknown - Not Initialised. Also this hard drive works while not using the USB hub, and the USB hub works as well with other devices.
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Jun 9, 2013
Is there a way I can back up my files from my 2tb WD My Passport External Hard Drive? I have a lot of files on there which I want to back up and convert to NTFS.
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May 23, 2013
How do I unplug external drive safely, when I right click their is no safely remove menu like their was on windows vista.
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Nov 12, 2013
I have Windows 8.1 x64, I have a 1TB drive attached on USB 3.0 port, the disk has four partitions, two are not allocated, I am trying to extend the volume on one of the active partitions, a Healthy, Primary partition but I get a message "The operation you selected will turn the selected disk(s) to Dynamic disk(s).
I'm not sure what it means but how do I get the extended volume to be a Basic volume?
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Jan 6, 2013
My windows 7 computer crashed and I took out the hard drive and placed it in the enclosure. I connected it to my windows 8 computer and it sees the drive, says it is working properly, but everything moves in slow motion. To download some pics back to my other computer it will take 17 hours. I can see my files, but every folder takes a long time to open up. I also made sure all drivers are updated and I have all the windows updates, etc.I also receive a permission notice a lot and I click continue, but that takes forever to change the ownership file by file as well.
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Sep 15, 2013
HP Envy dv7, Windows 8
Seagate 2TB drive mounted in a Thermaltake, Max 5 enclosure. The drive does not show in Windows 8. Does show when running Disk Management (diskmgmt.msc) but shows as "Unallocated" without a drive letter. If run the Seagate drive tools, it shows up as unallocated, with drive letter "C". But there is obviously already a drive "C".
Disk Management does not present a means by which to assign a drive letter
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Nov 10, 2013
I'm unable to 'Safely remove' or 'Eject' external USB 3.0 drives (I have 2) on my Lenovo Thinkpad running Wndows 8.1 without having the computer claim that the drive needs to be scanned for errors when the drive is reconnected to the same laptop or attached to my desktop PC's.
When I connect the same drives to my desktop PC's USB3 ports I initially get the same "scan for errors" prompt. But any further attaching and removal of the same drives to either my Windows 7(64) and Vista (64) dsktop PCs's does not reproduce the same error and further safe removal and reconnecting to those 2 systems is error free.
When scanned for errors there has never been any errors discovered. The 2.5" drives (one Seagate the other WD) are in Vantec USB 3.0 external enclosures that use a '2x USB plugs' cable; one for data and one for power. My usual removal method is to click on the 'Windows Explorer Safely Remove Hardware and Eject Media' icon on the Taskbar and select Eject for the drive and then wait until the 'Safe to remove' message pops up before removing the single cable attached to the external enclosure.
The USB Controllers are:
Intel(R) Series/C216 Chipset Family USB Enhanced Host Coltroller - 1E26
Intel(R) Series/C216 Chipset Family USB Enhanced Host Coltroller - 1E2D
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
I unsuccessfully tried updating the Intel(R) Series/C216 Chipset controller to v9.4.0.126 but it's still at v9.3.0.1011.
If it's a USB 3.0 driver/firmware related, or a 'feature' of Windows 8.1?
I can live with the problem as I'm sure that the drive is not being removed while data is being written, and Indexing is disabled on external drives. But I prefer using a computer that does not exhibit these sort of problems.
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Aug 10, 2013
I have a Simpletech Simpledrive External Hard drive. It works on my desktop running xp. When I connect to my Asus N56DP Laptop, I hear the binging and all. But I do not see it in my control panel. I can see it in the device manager. Not in Disc MAnagement. Is there something I can do to get it to install and be accessible? I have some race car pictures I would like to post to Facebook.
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Jul 12, 2014
Yesterday I formatted my computer and today I was updating it to Windows 8.1 again. Everything was fine except I forgot to disconnect my hdd. During the update, it said it was detecting and fixing errors. When the update finished, I tried to open my hdd and it wasn't accessible. How can I recover the data?
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Oct 26, 2013
Every since I updated to Windows 8.1 my seagate external hdd has been randomly turning off and coming back on when I start to use it or open a program again
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Feb 4, 2014
Just purchase this HornetTek X2-U3 JBOD USB 3.0 (HT-3210U3) - 3.5" DUAL BAY - JBOD - HDD ENCLOSURES
The only reason was because I had a spare 1TB drive and 500GB drive that I wanted to span into one volume, according the product spec it supports JBOD, which from my understanding should allow hard drive spanning, I understand that if one drive goes the data is lost, but that is not a concern of mine as I have numerous backups of my data. The problem is when I try to span 2 disk I get the following error "The operation is not supported by the object"
Here's a screenshot of the drives in question :
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