Hardware Drivers :: DVD Drive Not Refreshing When New Disk Inserted?

Apr 27, 2014

My mother-in-law has purchased a HP laptop with windows 8 which has since updated to 8.1 (and we think update 1 - there is nothing to say update 1 on it, but it does have a power icon on the tiles screen).

When a DVD (data or film) is inserted, the drive spins up - but not to full speed - and the icon in My Computer doesn't change to show the drive is no longer empty (or changed from a previous disc).

At one point, after installing a Canon printer, I switched out the install DVD for a film. As per usual, the icon did not update. I refreshed with [F5] but nothing changed. When I double clicked the drive icon, it opened up but showed the files from the install DVD and not the Film that was in the drive.

It even went as far as to open up on of the smaller files off the DVD that was no longer in the drive. As though it had cached it for some reason. It was only when I retried to run the setup executable did it poll the drive and find out there was a new disc in there and finally allowed us to watch the Film.

The film in this case was Life of Pi - we also tried Skyfall - both of which are off-the-shelf commercial DVD's and not home-brew DVD films.

Is there any setting that can be changed? I have changed the autoplay settings to ask everytime for everything but that had no effect.

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[URL] .....

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CPU- i3 4330
GPU- Gigabyte 660 OC
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