Browsers/Mail :: Lost Account - How To Add It Back
May 3, 2013
I just noticed today that my windows 8 mail app (the standard one from ms) was no longer showing me notifications when email arrived. I went over to the app and noticed that the google syncing had changed and required me to re-authenticate my google account to it. That went fine. Then I noticed that my exchange account is now missing from the app (not in the mailbox view, nor is it in the list of accounts). However, when I try to add my exchange account, it says "You've already added this account". Is there anywhere else I can remove the exchange account or somehow get it show up again in the mail app?
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Aug 26, 2014
'How to Backup Your "Mail" App Email Messages in Windows 8 and 8.1' at Mail App - Backup Email Messages in Windows 8. Unlike the path in the screenshot that ends with 'Mail', however, mine ends with 'People' as shown here:
C:UsersBobAppDataLocalPackagesmicrosoft.windowscommunicationsapps_8wekyb3d8bbweLocalStateInd exedLiveComma35e460a32935d68120712-0049People.
There does not appear to be a folder named 'Mail'.
Installed on my PC is Windows Live Mail 2012, Version 2012 (Build 16.4.3528.0331)
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Aug 2, 2013
I have a problem when trying to delete my junk mail after i delete it pops back on again i can not move any of it either .
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Oct 2, 2013
Windows 8 IE 10 (All recent updates) Like to watch wood working videos on Youtube. No problems before today ,now they will not play. Been reading and some mention of ActiveX and Flashplayer settings. I have done now changes to any settings since all was working fine. What should I be looking at to fix ?
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Jun 14, 2014
My Norton trial that came preloaded in my HP laptop was about to expire so I removed it using the Symantec Norton tool remover.
Now I only have IE 11. The Firefox and Chrome browsers won't connect to the internet. I tried system restore a couple of times but that's not working either.
How to get my browsers back. I ran the adware removal tool, AVG scan and malwarebytes. Everything is clean.
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Mar 31, 2014
Is there any way to connect my Gmail account to the Mail Metro App without having to use my Live ID? I have absolutely no desire to tie all my stuff to a MS Live ID. Just want to be able to check my mail.
I have already installed Skype desktop to get around the Live ID crap for the metro version, and I will install Thunderbird if needed, but if I can find a way around it I will use the built in mail client.
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Sep 15, 2014
An old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.
This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.
Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the xxxxxxxx@msn.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.
Signed out from Windows, back in, relaunched the Mail App, removed the xxxxxxxx@msn.com account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.
Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:
Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.
Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:
It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.
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Jan 24, 2014
I have just installed Outlook 2013 and started my mail account. Unfortunately I let Outlook configure my email account automatically and it configured as IMAP and not a POP account so I have an OST instead of a pst
what is the best way to delete the account I created and start again this time configuring the servers manually ?
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Apr 10, 2014
Wasn't there supposed to be the swipe back option for the desktop version of IE11? I tried finding an option to turn in on in the advanced settings, but don't see anything there.
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Oct 29, 2013
I don't get it. I'm on a page. I click a link. I only stay on the new page for maybe 5 seconds. I click the Back Button. I get "connecting" like the word will change in 5 seconds? There's like zero efficiency. I think there should be a setting.
I'm currently on Waterfox 24.0. Pretty nice browser. But it's bizarre that something built for speed makes you wait on every Back Button press.
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Nov 12, 2013
On the desktop version of internet explorer I can right click on the back button and choose which page I would like to go back to. I can't find this option anywhere in the retro version.
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Oct 14, 2013
Anyway to transfer back to the old Yahoo Classic ?
I have "googled" the issue but most possible solutions are outdated. One older solution was changing the screen resolution which supposedly transfers back to the Classic but this did not work.
I personally have not experienced any issues with the new Yahoo Mail as stated below, but just prefer the Classic format.
Anger explodes at Yahoo Mail redesign disaster: Key functions removed or broken | ZDNet
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Apr 29, 2014
I am thinking about a system with Windows 8.1 Pro and would like to use 8.1 Mail without a MS Account. Is this possible?
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Apr 11, 2014
I am using Windows 8.1 x64. I would like to know how to add a gmail account to my Windows Mail app so that I can view my mail from there. Please note I do not and am using a Microsoft account to log into my pc. I am using a local account and want to keep it that way. Now I have followed the steps given here-: Set up Mail and add contacts - Microsoft Windows
But I am unable to find Add Account when I click on settings. The Add Account option seems to be located in Settings -> Change PC Settings -> Add Account. But this creates another user on the system and has nothing to do with the Windows Mail.
Please note my Gmail is protected via 2-step verification. Is it possible to add this type of an account into Windows Mail ? Also how do I add it Microsoft seems to force me to use their Microsoft account for email and etc. But I want to use my own gmail account.
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Sep 15, 2014
It's been a while since I can no long log into my hotmail (outlook) account via mail app.
I tried to log in using Internet Explorer and my account opens without any problem.
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Oct 14, 2013
1) in Google search say GODZILLA
2) after linking to page - the back button just displays a blank screen
(Now I'm not sure if this is in configuration - but it never worked like that before -- I got returned to my Google search query). screenshots shown.
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Nov 5, 2013
right clicking on the browser back button doesn't achieve anything - I'm really used to it popping down a list of the previous pages so I can hop back for example to the search engine results list page which I had about four pages ago etc.
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Nov 23, 2013
I Google a subject and get a list of sites, select one and read. To return to the list I click the back-button, the screen goes blank and I have to press the 'windows' key and select Google again which brings the list back on screen. Frustrating waste of time. How can I activate the back-button?
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Mar 17, 2014
All instructions for adding an e-mail account to the mail app, say to go to Settings and click on accounts. When I click on Settings all I get is Change PC Settings, and there is no account option there.
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Jun 26, 2014
I'm considering an 8.1 system, but I see that I have to establish a Windows Live Account for the OS to function properly. Here's my dilemma - If I use the native Windows 8.1 Mail Client, will my email be local (on my HDD/SSD) (which is what I want) or in the cloud - just want to be sure before I make any decision.
Do I have the option as to where I would like my email store? i.e. HDD/SSD and/or Cloud?
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May 31, 2014
I have a new ASUS notebook and it uses Windows 8. On my home pc I have Windows Vista and was able to set up multiply email accounts in Window Live Mail. (my charter, my hubby charter, 2 school google accounts and yahoo).
I was able to read mail coming thru our main email acct (my charter), if an email came thru that needed to go to my hubbys account or another account I was able to drop and drag it to the other account listed on the screen.
I have most of my emails set up on my new ASUS notebook. Is there any way to drop and drag emails from one account to another? I can drag the email and hover over the new email account, but it does not drag it.
I am new to the notebook thing and windows 8.
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Sep 15, 2014
Just updated my desktop and it came installed with Windows 8.1. Previously used Vista & XP. Thought I had set up user accounts etc correctly. Have a Hotmail and talktalk account supposedly installed but now my talktalk email looks totally different from Vista and will receive but will not reply or send. I log into it through 'google/talktalkmail otherwise using the mail icon it opens just like Hotmail and I have only my limited hotmail contacts. Where to access various settings etc. I do not have a 'start button' ...
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Apr 7, 2014
I can't seem to get the metro email app to remember the account that I want to send email from on default. I have a Gmail account and two Exchange accounts. Seems like any time another app or web site wants to send an email there is no logic as to what account it sends from.
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Jun 20, 2013
I am trying to add several email accounts to 'Mail' in Windows 8. So far I have successfully added Hotmail, and BT mail. I am now trying to add my 2 Virginmedia NTL accounts using the imap settings shown on the Virginmedia support site but neither of them install correctly...though they do work. The problem is the Folders list on the left hand side shows only Inbox, Flagged, Outbox and then for some very strange reason it lists (Gmail) Folders...see attachment Ntl account.doc.
I have tried deleting these folders but they come back after a few seconds. I have also noticed that 'Mail' must keep details of additional accounts hidden away somewhere as whichever NTL account I create it always uses the first account name I ever entered...'Ntlworld' which was a typo...and all subsequent attempts to create this account have been spelt correctly.
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Jan 2, 2014
During the night my windows desktop with Windows 8.1 pre-release was update to Windows 8.1 release.
Of course it deleted my Favorites in IE & updated to IE11. It also deleted all my contacts in Mail.
However when I logged into my other desktop using my MS account, it updated IE Favorites & Mail contacts to 0.
I had this info on my portable & put this info on a thumb drive. There is no way to import or export this info into IE11 or Mail.
Is there something I missed on this procedure?
I was under the impression that I had control of my computer & not MS!
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Dec 4, 2012
Outlook 2013 won't set up an email account if the TEST SEND EMAIL fails.
This is a really strange error -- if you are in some places often your ISP won't let you logon to your email server to SEND email from programs like OUTLOOK (SPAM protection amongst other things) but insist that you use their webmail unless you are actually LOGGED ON to the ISP.
ISP's have no problem with you READING Email while on say a public / other Wi-Fi system but often restrict the SENDING of emails through their servers from such Wi-Fi accesses - you often have to be logged on to your own ISP.
So if you are trying to set up the account while you are staying in a Hotel and using their broadband service it fails -- all I want is to be able to READ email until I can logon at home.
I can SEND via webmail or mobile phone so the stupid install process shouldn't stop me CREATING an account even if for the moment I can't use it for SENDING.
Rolled back to Office 2010 -- Outlook 2010 works fine - you can SKIP the test email send --this is what they should allow on Outlook 2013 as well. !!!!!
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Jun 15, 2014
The Win 8.1 Mail app is showing two 'Junk' folders for my 'live.com' email accounts. One contains my junk mail, but clicking the extra folder just displays the 'busy' spinning icon and never opens the folder. How can I delete the extra folder? Opening my accounts with Outlook.com only has one junk folder. This problem showed up with the latest Windows 8.1 Update.
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May 18, 2013
A few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with Outlook.com but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store.
I tried to remove the Outlook.com email account using the instruction I found in How To Close & Delete Outlook.com Account I was unable to do so. When I got to the Close Microsoft Account section and pressed OK, it reminded me I needed to close any paid services associated with my Microsoft Account. I've no such services. Pressing OK again took me to the Account Summary page. There I could find no way to close the Outlook.com email account, just another Close Account that took me back to the previous step.
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Mar 27, 2014
It has just stopped working. I can't receive mail and I can't send any mail. It worked just fine before but now it has just given up.
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Aug 1, 2013
I am getting a Windows 8 tablet and want to set up Gmail on the Windows 8 mail app. I don't have a Microsoft account.
Should I sign up for a MS account using a Hotmail address, or using my Gmail address? What is the advantage in using a Hotmail address in order to access my Gmail. What are the pros & cons?
I'd like to be able to view/send email but not download it onto my tablet, as I use Live Mail on my main PC and want all my downloaded email on that computer.
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May 2, 2013
I have just brought over my Gmail account into my Outlook.com account. I can now send or receive GMail using the Outlook.com web interface. Is there a way I can create seperate Signatures for each email account (@outlook.com and @gmail.com)?
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