Browsers/Mail :: Adding New Email Account In Windows 8
Jun 20, 2013
I am trying to add several email accounts to 'Mail' in Windows 8. So far I have successfully added Hotmail, and BT mail. I am now trying to add my 2 Virginmedia NTL accounts using the imap settings shown on the Virginmedia support site but neither of them install correctly...though they do work. The problem is the Folders list on the left hand side shows only Inbox, Flagged, Outbox and then for some very strange reason it lists (Gmail) Folders...see attachment Ntl account.doc.
I have tried deleting these folders but they come back after a few seconds. I have also noticed that 'Mail' must keep details of additional accounts hidden away somewhere as whichever NTL account I create it always uses the first account name I ever entered...'Ntlworld' which was a typo...and all subsequent attempts to create this account have been spelt correctly.
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Aug 1, 2013
I am getting a Windows 8 tablet and want to set up Gmail on the Windows 8 mail app. I don't have a Microsoft account.
Should I sign up for a MS account using a Hotmail address, or using my Gmail address? What is the advantage in using a Hotmail address in order to access my Gmail. What are the pros & cons?
I'd like to be able to view/send email but not download it onto my tablet, as I use Live Mail on my main PC and want all my downloaded email on that computer.
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May 31, 2014
I have a new ASUS notebook and it uses Windows 8. On my home pc I have Windows Vista and was able to set up multiply email accounts in Window Live Mail. (my charter, my hubby charter, 2 school google accounts and yahoo).
I was able to read mail coming thru our main email acct (my charter), if an email came thru that needed to go to my hubbys account or another account I was able to drop and drag it to the other account listed on the screen.
I have most of my emails set up on my new ASUS notebook. Is there any way to drop and drag emails from one account to another? I can drag the email and hover over the new email account, but it does not drag it.
I am new to the notebook thing and windows 8.
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Jul 9, 2014
I've installed Windows 8.1 Home Premium on my parents laptop and I'm now trying to set up their email account.
It is a non MS account which Windows 8 doesn't seem to allow me to create. I've searched for a solution but they seem to require the Local Group policy to be edited and as far I've researched home premium doesn't include the management function to do so.
Does this mean if you are using Windows 8.1 Home Premium you are tied to using a MS mail account.
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Sep 15, 2014
Just updated my desktop and it came installed with Windows 8.1. Previously used Vista & XP. Thought I had set up user accounts etc correctly. Have a Hotmail and talktalk account supposedly installed but now my talktalk email looks totally different from Vista and will receive but will not reply or send. I log into it through 'google/talktalkmail otherwise using the mail icon it opens just like Hotmail and I have only my limited hotmail contacts. Where to access various settings etc. I do not have a 'start button' ...
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Apr 7, 2014
I can't seem to get the metro email app to remember the account that I want to send email from on default. I have a Gmail account and two Exchange accounts. Seems like any time another app or web site wants to send an email there is no logic as to what account it sends from.
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Jan 2, 2014
During the night my windows desktop with Windows 8.1 pre-release was update to Windows 8.1 release.
Of course it deleted my Favorites in IE & updated to IE11. It also deleted all my contacts in Mail.
However when I logged into my other desktop using my MS account, it updated IE Favorites & Mail contacts to 0.
I had this info on my portable & put this info on a thumb drive. There is no way to import or export this info into IE11 or Mail.
Is there something I missed on this procedure?
I was under the impression that I had control of my computer & not MS!
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Mar 17, 2014
All instructions for adding an e-mail account to the mail app, say to go to Settings and click on accounts. When I click on Settings all I get is Change PC Settings, and there is no account option there.
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Jun 15, 2014
The Win 8.1 Mail app is showing two 'Junk' folders for my 'live.com' email accounts. One contains my junk mail, but clicking the extra folder just displays the 'busy' spinning icon and never opens the folder. How can I delete the extra folder? Opening my accounts with Outlook.com only has one junk folder. This problem showed up with the latest Windows 8.1 Update.
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May 18, 2013
A few days ago I went to Outlook.Com and established an email account. Now I want to delete that account and remove all things associated with Outlook.com but still retain my Microsoft Account. It might come in handy for getting Apps and other things from the Microsoft Store.
I tried to remove the Outlook.com email account using the instruction I found in How To Close & Delete Outlook.com Account I was unable to do so. When I got to the Close Microsoft Account section and pressed OK, it reminded me I needed to close any paid services associated with my Microsoft Account. I've no such services. Pressing OK again took me to the Account Summary page. There I could find no way to close the Outlook.com email account, just another Close Account that took me back to the previous step.
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May 2, 2013
I have just brought over my Gmail account into my Outlook.com account. I can now send or receive GMail using the Outlook.com web interface. Is there a way I can create seperate Signatures for each email account (@outlook.com and @gmail.com)?
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Aug 10, 2014
Assume I have read a message to which I wish to either post a question or ask for information from the author od the message (whose e-mail address is at the end of the message. I click on the his e-mail address and I get taken to the screen shown in the image attached.
Please note that "Windows Live Mail" is NOT listed as one of the alternatives. Is there a means whereby I can either add Windows Live Mail to the list or to change what happens when I click on the author's e-mail address so that I am taken to Windows Live mail rather than this list of potential e-mail programs?
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Dec 31, 2013
I cannot remove my Windows Live email account so whenever I want to send email, I had to click on the "Gmail" tab first then compose email and I don't want this because it's somehow not efficient.
I use the default Windows 8.1 Mail client but I never used my Windows Live account.
Is there any ways to remove Windows Live email or at least make Gmail as the default email address on Windows Mail?
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Nov 27, 2012
When ever I click a mailto link in either Chrome, IE, Firefox and Opera it opens up a new chrome browser window. Before I installed windows 8 I had it opening up Outlook 2010 new email, now it opens up a new Chrome browser window.
How do I change it in windows 8 to when I click a link in any browser to open up Outlook 2010 new email as it did before?
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Feb 14, 2014
When I click on email links on websites, instead of my mail program coming up with the address in the "to" line, I get a mail sign in page. To avoid it, I have to right click and copy email address, then go to my mail program and paste it in.
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Sep 15, 2014
An old Microsoft email account (xxxxxxxx@MSN.COM) from the days before Hotmail when you still could get @msn.com addresses. Account correctly set up in Windows Mail App on Windows 8 machines, no issues. Account has one outlook.com alias.
This was the only email address I have had without two step verification. Last week something happened which made to rethink my complete online / domain / email security. I both changed the password of this @msn.com account to a very complicated one and set up the two step verification using the MS Authenticator App for Windows Phone 8. Tested the set up by logging out and logging back in with the new password and as it should be, outlook.com asked for the authentication code. All was well and working.
Next step was to open Windows Mail App and change the account password there. As expected, the Mail App told me to check settings of this account, clicking the Check Settings link opened the credentials dialog. I entered the xxxxxxxx@msn.com as email address, and the new password. Got an error message telling the credentials were wrong. Logged out, logged back in, tried again, could not get the app to accept credentials.
Signed out from Windows, back in, relaunched the Mail App, removed the xxxxxxxx@msn.com account as nothing I tried with original @msn.com or newer @outlook.com alias did work. From account settings I added a new account, trying both the original @msn.com and the @outlook.com aliases. Wrong credentials tells the app and does not let me add the account. Trying the same credentials on Outlook.com web interface works, no issues in signing in.
Notice that I am absolutely sure that although my new password is really complicated, I have typed it every time right. I have checked it using the View password feature, #1 in below screenshot:
Short version: Can't add an email account to Windows Mail App, credentials 100% sure correct.
Additional issue: This might be impossible to solve: I would like to set my 20 years old original @msn.com address again as the primary alias but apparently it is not possible:
It was the primary alias before the issues told above, has worked as an MS account to be used for instance as the login account for Windows 8.
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Sep 15, 2014
I am trying to set up a new Toshiba Satellite C55 laptop. It has Windows 8.1 installed. The mail app has been uninstalled. I can go to the Windows store where the Mail app is a free download, but you have to be registered to download it. They require you to verify your e-mail address as a part of the registration procedure but the only computers I have with that address are running Windows XP so the verify box in the query will not work. In other words I can't set up an e-mail account since I don't have the Mail app and can't down load the free Mail app since I don't have e-mail in a Windows 8 or 8.1 machine.
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Feb 12, 2014
Getting to grips with windows 8.1 on a new laptop having been used to XP Pro and Outlook Express
Anyway, I have a real bugbear with the mail app. e.g. I receive an email with an attachment, I click on attachment to open it, it opens in desktop (why?), once attachment has been read/filed or whatever and I close/delete it I'm stranded on the desktop (again why?), I then have to go through several button pushes (start/Mail app/mail account/open email) just to get back to where I was when I opened the email originally.
Surely there must be a simpler solution, am I missing something, is there a way to set it up so that when the attachment is closed it takes you straight back to where you were in the mail app?
Or is this just one of those Windows8 'quirks'......
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Jun 23, 2013
I wasn't aware that I had used an email to get the Windows 8 started but I guess I did. I closed that account and am not able to access it. However, if I want to get into the store, etc. It tells me to log in with that email address. It will not let me change the address in the login screen. How to do I change in on the computer? Where is that setting?
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Mar 16, 2013
Is it possible to set up distribution lists with the email that comes with Windows 8?
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Jan 14, 2014
Is their a way to disable the preview pane in the Mail app in Windows 8? My thinking for this is for security reasons..virus etc. I haven't upgraded to 8.1 yet still have 8. Ive done a search but only come up with preview in file explorer not mail..
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Aug 28, 2014
I am using the e-mail app to get and send my e-mails.
The one I am using seems very basic and Im not convinced it is sending or replying. I used to have Windows Live mail on my old Windows 7 laptop.
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Apr 7, 2014
Here are the 2 issues.
1) The email app in Windows 8.1 on her laptop just stopped working. She can no longer send or receive emails at all from any of her accounts. She says that she believes it has happened before maybe even a couple times a month.
2) This may or may not be related - The main email address in the app is her work email address from an old job. Whether it's related or not, she wants to undo that and have her primary email address to login or whatnot. She has since deleted all of her other email addresses from the app.
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Sep 15, 2014
Win 8.1. As the title says: Why aren't the links in my email messages hyperlinked. I am unable to activate some accounts, because even if I Copy and Paste them they don't work. I am using MS Mail!
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Oct 29, 2012
I tried to add in my yahoo and xnet pop3 mail accounts into the windows 8 email app and apparently pop3 accounts cant be used..
I think i can get my xnet email changed to a imap account and yahoo as well, however from what i understand yahoo imap email doesnt work properly with windows 7 or windows 8 without a 3rd party app of some kind.
Might try the above at some point, for now I will continue to use microsoft office outlook 2007 for my email, it kind of difficult because now my email isnt integrated into everything else.
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Apr 29, 2014
I am thinking about a system with Windows 8.1 Pro and would like to use 8.1 Mail without a MS Account. Is this possible?
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Apr 11, 2014
I am using Windows 8.1 x64. I would like to know how to add a gmail account to my Windows Mail app so that I can view my mail from there. Please note I do not and am using a Microsoft account to log into my pc. I am using a local account and want to keep it that way. Now I have followed the steps given here-: Set up Mail and add contacts - Microsoft Windows
But I am unable to find Add Account when I click on settings. The Add Account option seems to be located in Settings -> Change PC Settings -> Add Account. But this creates another user on the system and has nothing to do with the Windows Mail.
Please note my Gmail is protected via 2-step verification. Is it possible to add this type of an account into Windows Mail ? Also how do I add it Microsoft seems to force me to use their Microsoft account for email and etc. But I want to use my own gmail account.
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Jul 13, 2014
I am new to Windows 8. I emailed myself a .jpg photo as an email attachment (in yahoo email), from a different computer. When I try to save the attached photo to my own computer, the options are to save as "webpage complete" or as "HTML." I don't want to do either of those. I want to save it as a .jpg-format image in a folder of my choice on my computer.
Also, when I click on the attached photo, it opens in some unnamed Windows 8 imaging app that takes up the whole screen. I don't know what I am supposed to do with it (there are no explanations or options, or even any text that tells what the app is called or what it is supposed to be doing), and I can't get rid of it unless I press the keyboard key with the picture of a window on it, and then get back into my browser (Chrome). If I knew the name of this intrusive imaging app, maybe I could uninstall it, or at least reconfigure Windows 8 to make it save images in the format I want them in and in the folder where I want it to save them, so I can manipulate them the way I want to (in my case, with Paint Shop Pro).
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May 22, 2013
I would firstly like to say that I am no computing expert ( quite the opposite actually) and I find Windows 8 extremely confusing. I have set up( eventually) Windows 8 mail to receive mail from an extra email address as well as the initial one e.g [URL], and [URL]. Now, while I can read incoming mail from both, if I reply to mail coming in on the second address, the reply shows up as originating from the first address. How I can reply to an email that came in to the second address with that same address as point of origin?
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Dec 21, 2013
New Windows 8 machine. Want to keep my POP3 email, so have downloaded Windows Live Mail. WLM receives ok, but will not send. Error screen simply says 'Failed' under Status with no error designation. The WindowsLiveMail.log shows this at the point of the failure: "SMTP [rx] 535 Incorrect authentication data".
Now the weird thing is this: I have a Windows Vista machine running in the same room which also uses Windows Live Mail and it sends just fine. The account properties & settings (ports, checked boxes, login info, etc.) authentication data are identical on both machines.
In addition, the same settings are used in my iPad mail app and it sends just fine. But WLM on Windows 8 just won't send. I have uninstalled WLM and redownloaded it, but the same problem. FYI, my antivirus is Avast, and it is set to not scan outbound mail.
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Sep 11, 2013
For some reason I can see my Outlook email but when I try to send any emails they automatically get sent to the draft folder and sit there. I also have a Gmail account set up but same problem.
The Windows 8 mail app that has these problems.
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