Apps / Software :: Cannot Access Store?
Jul 7, 2013
I have Windows 8 Pro installed as an upgrade from Windows 7.
I cannot log into the Windows Store. I cannot even get to the point where I can log in.
When I click on the Store tile nothing happens.
I had some difficulty earlier and it was suggested that I change my login from a local account to a Windows account. I've done that, but it did not solve the problem of accessing the store. I have about 200 applications on this machine, many of which were migrated during the upgrade. There is no way I'm rebuilding this computer.
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Aug 26, 2014
In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps.
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May 15, 2013
i was trying to access the store and it said "store can't be accessed with the built-in administator" and to sign in with another user... i am the only one that uses this laptop and my question was how can i access it or is there a way to bypass it using the built-in administator?
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Jul 7, 2013
i cant access my windows 8 store
when i try to install apps it shows " you cant make purchase "
error code is 0x80070422
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Jul 31, 2013
Today i reinstalled Win 8 after trying out win 8.1
The install went fine but i cannot open the Win 8 store
Also i cannot change my account settings and i have no pic on my account and cannot change it to one it is just black
with a head.
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May 9, 2014
How do I access a game after downloading from the Store. The Store site states I've downloaded a game although the games folder on my computer is empty.
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Oct 7, 2013
It appears that with Windows 8.1 RTM Microsoft wants you to concatenate all your account credentials under Windows into a Microsoft account, and that there's no way to access any of the Store or Microsoft Modern account driven software without doing so...
Is it possible to access the Store, and other Windows 8.1 account authorized features in the same manner as Windows 8 where you could have a local account and just login to these other services separately?
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May 22, 2013
I'm a new user to Windows 8 and am having some problems. First, everytime I try to open the store it tells me I'm not connected to the internet, but I am. I've tried running the troubleshooter, but it does nothing. Additionally, I tried logging into Mail, but all I see is a three-tone white screen that has zero information on it. And yes I had an Outlook account before Windows 8. Last, I receive warnings about certificates with many websites I visit, including a few run by Microsoft. If I'm not mistaken, all of this is caused by McAfee controlling my firewall, and I seem unable to disable it and regain control of my new computer.
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Jun 17, 2014
I do prefer a local account but when i try to install new apps from app store Windows 8.1 asks me to switch to a microsoft account.
Can I install apps with a local account? and how can i understand if I have a local account or microsoft account.
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Jul 12, 2014
The Windows App Store will not open. It spends a while thinking about it, then eventually times out. I would like to update to 8.1, but I think this is evidence of a bigger issue.
I think the real problem in my proxy settings in IE. The LAN settings have the Use Proxy Server permanently checked. No matter what I try, it wont uncheck. I have tried selecting the automatically detect settings box and putting in a dummy config. I ran Malware sweeps, ran virus sweeps, I removed any IE Add-ons. Reset IE. But it still wont let me uncheck that box..
It looks like there is a manual override within the Registry.
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May 19, 2013
It is possible update for all users the Windows Store apps with a local account belonging to the Administrators group? Then, I believe that the management of updating of the Windows Store apps can also be managed only by administrators. Right? If so, how do I do this?
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Feb 2, 2014
I tried downloading various apps from the store, but the message I get was I can't install this app.For example, I tried to install PDF Reader 8, and I get error code 0x80070032. Does the error code reveal what the problem is? I am running Windows 8, not Windows 8.1, on the Lenovo IdeaPad.
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Dec 18, 2013
About three days ago, all new style apps stopped working. I click on the tile, get a deep blue screen, and nothing else. On the left side of the screen, I can see the app as if it is working (just the name of the app, not content), so I can close the window and get back to desktop. The same applies to the STORE app. The only tiles that work, are the links to desktop applications, which open correctly on the desktop. The fault also affects all windows system apps. For example if I search on the start screen for "windows update", I can access "Windows update" as it just opens a window on the desktop, but if I click on "Windows update settings" nothing happens. The same is true with all windows system apps that open in the new start screen system.
I've uninstalled two Microsoft updates that were installed over the past three days, no change. I uninstalled AVAST, no change, so I reinstalled it! I tried restoring the system, but found that I had only one restore, and that was corrupted. Very strange. Without access to many windows system apps, the computer is really limited. The desktop seems to be working OK. I can't refresh the PC, as firstly it is a system app that runs from the start screen, and secondly because I upgraded from win 8 to 8.1 online, this can't be done anyway, as I don't have a disc. I'm really trying to avoid reinstalling windows 8!
(Pavilion dv6, i7 processor, 6GB ram, originally win7, then I upgraded to win 8 and now 8.1. I've been running 8.1 for some months without problems, just occasionally on start-up from sleep, I get "error in non-cached memory" BSOD, and the system restarts.)
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Aug 4, 2014
For some reasons, unknown by me, i try to access multiplayer mode on my gaming apps that allows online access will not connect to the internet. It tells me that i am not connected to the internet when i am clearly connected to it. My internet is through router and it works fine; i can access my browser just surfing the web. Its just this specific thing that i desire to fix badly.
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May 30, 2014
every app I try to install always says pending and never downloads.
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Feb 20, 2014
I really like windows 8 and stuff, but ive been having problems with windows 7 so i decided to install windows 8.1 and never look back, but it appears that ive had an issue for the first time ever with windows 8.x
So I was trying to make this game called blacklight retribution run on windows 8 (it crashes for some reason)
And at some point i was installing some radio apps for the metro interface and trying to play the game at the same time (my PC is pretty weak -3.1ghz AMD processor, 4gb ram, 500gb hdd and a radeon 3300 hd integrated graphics card)
So my windows 8.1 (with the latest updates) crashed with the all-cool-new-bluescreen-of-death and after that my windows store app renders its content as if its broken, here's what it looks like:
I restarted windows numerous times, but the windows store app still appears to be "broken" but other apps seem to work as they should.
I am new to windows 8 and I couldn't find a way to restore windows to an earlier point, I know a very straightforward way - reinstall windows 8.1.
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Jan 31, 2014
When I try to download Metro apps from Windows Store, I receive an error message saying "Something happened and this app couldn't be installed. Please try again later. Error code: 0x80010108".
I Googled it and tried to reset Windows Store cache by wsreset.exe but it didn't work. It occurs to every app I try to install.
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Feb 11, 2014
Is it possible to download free apps from Windows Store directly (without going through "Windows Store" icon/apps in Windows 8.1? I'm having a problem with Windows Store in my OS, whenever I try it, it just said no network connection, but I can surf no problem using FF/Skype etc. If I can go directly to Windows Store website and download the apps directly from there, it'll be awesome, but everytime I tried, it just goes back to my OS Windows Store.
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Feb 24, 2013
I have Win 8 Retail Final Professional English x64
I have installed and uninstalled many apps from the Windows Store. But I have realized that, after having uninstalled some of them I didn't like, if I go to "Your Applications" and select "Applications not installed in this computer" I still see them like in a kind of "History" (like in the Internet browsers)
How Can I Remove The List Of "not installed apps" in Store ?
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Sep 15, 2014
After installing all available updates of windows 8.1, my checkbox for "Show windows Store apps on taskbar" simply disappeared from the taskbar properties. Moreover, the on and off option from Settings -> Change PC settings -> PC and devices -> Corners and edges -> App switching also seems to be forever gone. In other words when I open an app I can't close it (Esc isn't working any more or X option) and I can't see it on the taskbar
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Oct 31, 2013
Is it possible to update the apps I already have installed from store?in windows 8 on store icon was showing the number of updates.in win 8.1 this doesnt work.
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Mar 14, 2014
I can't update of find any apps in windows store. The store broker, wshost.exe, is taking around 30% cpu usage and will increase easily to 80%.
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Jun 17, 2014
HP desktop, which is running Win 8.1.
Experiencing issues trying to download game apps from the Microsoft Store. He gets a message stating that the install can not be completed and the error code is 0x80070091.
I used Team Viewer to connect to his and attempted to do several different free games and all of them do the same thing.
I ran Malwarebytes and had some Mindspark pups which we eliminated. Did several of those scans and they have come back fine.
Checked his Windows Updates and there only 3 optional ones, Silverlight, bing bar and something else, can't remember which right now.
Ran the HP assistant to make sure that there were no HP updates that needed to be done.
Then, ran a sfc/scannow and the 1st run through came back with some corrupted stuff and, I guess, it fixed some stuff?
Ran that again earlier today and the log came back much shorter than the 1st run last night.
At this point, I don't know where to proceed from there... I am attaching the log ...
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Jul 12, 2014
ASUS laptop running windows 8
I rarely use Win 8 apps, and run in desktop mode almost exclusively. Was having issues and was suggested I advance the OS to 8.1. That requires Store app. Store app gives a very generic "unable to connect" message with no options. I've done some research here and tried various things to no avail:
-refresh the store app
-a few cmd things
-restart
-turned off McAfee AND windows firewall
Some suggest doing some type of system restore which claims to wipe out all desktop system apps.That seems quite extreme for a program/connectivity issue.
I'm uploading the cmd details as graphics below.
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Dec 12, 2013
Is there any way to save downloaded Apps from the store? The only option I see is install.
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Apr 25, 2014
when I bought my Windows 8 laptop, I liked the Windows photos app which was default to view photos.
The main feature I liked in that was a slideshow feature which shows collection of pics in a single frame similar to this.
Attachment 42179
(for better understanding I attached image of win 8.1 lock screen slideshow) Then I installed Windows 8.1 (i choose the option to keep old Windows settings, Apps) and I disabled auto update for store apps.
However after updating I found that photos app along with other system apps were updated to latest version and the feature which I loved was missing. When I press slideshow it just shows 1 image per frame.
how to downgrade my photos app to older version? Or how to install the old photos app in Windows 8.1 I have the files took from WindowsApps hidden folder.
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Jun 15, 2013
i have 12 endless... pending apps in windows store i have reset windows store properties, etc. still nothing
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May 19, 2014
It says my internet is too slow. I have no other choices
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Oct 27, 2013
When I first installed Windows 8 I decided to run with a local account (ACC1) and a windows account (ACC2). I mostly used ACC1 and only used ACC2 to play some games which were not available for desktop. After a few months I converted ACC1 to a windows account using a different email address from ACC2. Everything worked fine and I thought no more about it until I did the update to 8.1 today. After sorting out the important issues I found that ACC1 cannot get into the store. Actually, I get in, but after a short time it just flips back to the start page. ACC2 works OK, but it doesn't have all of my desktop apps installed because I installed those for the ACC1 user only.
How to :-
1. Fix the store issue with ACC1.
or
2. Merge ACC1 and ACC2.
or
3. Get the desktop apps to ACC2.
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Jul 31, 2014
my win 8 app store keep crashing
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Feb 19, 2014
Cannot get into the Windows store
Acer Laptop :E1-571-6481
factory installed windows 8
I am having problems getting into the windows store on my wife's acer laptop. When I click on the store tile it goes to full screen for a second but then gives me no option to sign in and no error code, it just reverts back to the desktop tile. When I right click on the tile a small tick appears in the bottom right of the tile but when I go to settings in charms no settings appears for the store.
I have
-installed all the Windows 8 updates and have run the check that they have installed correctly using the check prog and they are good.
-emptied the store cache
-tried turning off my bitdefender av
-checked that I can access my ms account
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