Cannot Access Win 8 Store Or Account Settings
Jul 31, 2013
Today i reinstalled Win 8 after trying out win 8.1
The install went fine but i cannot open the Win 8 store
Also i cannot change my account settings and i have no pic on my account and cannot change it to one it is just black
with a head.
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Oct 7, 2013
It appears that with Windows 8.1 RTM Microsoft wants you to concatenate all your account credentials under Windows into a Microsoft account, and that there's no way to access any of the Store or Microsoft Modern account driven software without doing so...
Is it possible to access the Store, and other Windows 8.1 account authorized features in the same manner as Windows 8 where you could have a local account and just login to these other services separately?
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Jul 12, 2014
The Windows App Store will not open. It spends a while thinking about it, then eventually times out. I would like to update to 8.1, but I think this is evidence of a bigger issue.
I think the real problem in my proxy settings in IE. The LAN settings have the Use Proxy Server permanently checked. No matter what I try, it wont uncheck. I have tried selecting the automatically detect settings box and putting in a dummy config. I ran Malware sweeps, ran virus sweeps, I removed any IE Add-ons. Reset IE. But it still wont let me uncheck that box..
It looks like there is a manual override within the Registry.
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Sep 11, 2013
Whenever I go to the Start page and i press Change account picture in the right corner nothing happens, and i can't find any other way to access my PC Settings.
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Aug 26, 2014
In January I bought a Dell laptop with Windows 8. I recently upgraded to 8.1. Now most app tiles have an x on the right hand side of them, and I cannot access PC settings, the app store, and most other apps.
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Dec 9, 2012
Yesterday my HP sleekbook arrived (cheaper amd version) with windows 8. Everything works fine except that I can't open the store or pc settings. When I click on the store tile, or click on the more settings button, the fullscreen (green for store, blue for settings) icon fills the screen en then dissapears.
I have tried the sfc / scannow option but this did not work after 3 trials. Reset or Refresh also isn't an option because I can't enter the settings and thus won't be able to perform these actions.
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Jul 31, 2014
I just built a secondary new work computer. Unlike my main rig which I just do a fresh install of 8.1. On this one I put Win 7 then Win 8 pro upgrade, once that's done I upgrade to 8.1 through store. thing is once I upgrade to 8.1 I notice pc settings and store wont open, if I click on them they flash and just return to desktop.
I found this solution here:
All Modern apps fail to start after Windows 8.1 upgrade - Microsoft Community
But it only seems to work on admin account.
I noticed same thing is happening with regular user account and the above fix does not work, in fact when I try and set permissions to system in registry step it mentions I get "Unable to set new owner on packages, access is denied"
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Jul 7, 2013
I have Windows 8 Pro installed as an upgrade from Windows 7.
I cannot log into the Windows Store. I cannot even get to the point where I can log in.
When I click on the Store tile nothing happens.
I had some difficulty earlier and it was suggested that I change my login from a local account to a Windows account. I've done that, but it did not solve the problem of accessing the store. I have about 200 applications on this machine, many of which were migrated during the upgrade. There is no way I'm rebuilding this computer.
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Nov 12, 2013
I have a long standing Live account, and my computer has been set as a trusted device. when I upgraded to Windows 8 I was thrilled to be able to purchase apps for my computer and have many photo apps and art apps. I upgraded to 8.1 and now I can not log in to the store at all. I go through the process and at the last stop I get a screen telling me that there is another account on this PC using that account. I know this, it is me, on my account! I need to purchase something and i can not. I am afraid to even try and run something because I do not want to get locked out of my already purchased apps.
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Sep 10, 2013
I switched from Win 7 to 8 and everything is perfect except the Store...
Like there wouldn't be a problem of using Microsoft account in Win 8 but every time I turn on my computer or even logout I have to type in stupid password!
Is there any way I can download apps from store without using Microsoft account ?
Or to bypass that stupid password for logging in ? But I more prefer to be not logged in into any type of account to use my pc.
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Dec 22, 2012
I have Windows 8 installed on a local account and wish to sign in from my Microsoft Account but only as & when required not all of the time. Shawn's tutorial "How to Sign in with a Different Microsoft Account to the Store in Windows 8" covers the procedure which should apply.
Attempting this offers only the "Sign In" button however once clicked the spinning circle appears for a fleeting second before the pointer is returned to the button once more, further attempts loopback in the same manner.
I can only surmise that this is happening because I have undertaken a customised install using Kari's excellent tutorial "How to Relocate User Profiles to another Partition or Disk in Windows 8" where the User Profile concerned is "D:User" and not "C:UsersUser" this being my longstanding preference from previous Windows installs from XP to 7.
I have tried the mklink /j route to link both C:UsersUser and D:UsersUser with D:User but with no success.
Is there a registry key containing the profile path which is used by the store sign in which requires modifying to my customised path of D:User?? .....or is something else amiss??
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May 9, 2014
How do I access a game after downloading from the Store. The Store site states I've downloaded a game although the games folder on my computer is empty.
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Nov 24, 2013
Windows 8. Nice to Meet U Everyone
I Want to Delete Unuse Lock Screen or Account Pictures But I Cant Find Store Folder. Where ?
PS. I Really Like Windows 8
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May 22, 2013
I'm a new user to Windows 8 and am having some problems. First, everytime I try to open the store it tells me I'm not connected to the internet, but I am. I've tried running the troubleshooter, but it does nothing. Additionally, I tried logging into Mail, but all I see is a three-tone white screen that has zero information on it. And yes I had an Outlook account before Windows 8. Last, I receive warnings about certificates with many websites I visit, including a few run by Microsoft. If I'm not mistaken, all of this is caused by McAfee controlling my firewall, and I seem unable to disable it and regain control of my new computer.
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Jun 1, 2014
I can't access anything on my computer that has a app (any metro app) even the settings and the personalise stuff!!
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Sep 15, 2014
I log into my windows 8.1 using a microsoft account. if I formatted my computer and I want to restore all my apps and settings.
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May 15, 2013
i was trying to access the store and it said "store can't be accessed with the built-in administator" and to sign in with another user... i am the only one that uses this laptop and my question was how can i access it or is there a way to bypass it using the built-in administator?
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Feb 24, 2013
I've been wanting to access the Advanced Chipset Settings in Windows 8, but I simply can't find it. I looked online to see where it is, and I learned that it was in the BIOs. However, I couldn't find the BIOs so I searched a bit more and learned that it was replaced by the UEFI thing so I accessed that instead. However, the UEFI Startup thing (excuse my usage of "thing," what else to call it and leaving it hanging would be awkward) has very limited options so of course, it turns out that it doesn't have the Advanced Chipset Settings.
How to access the Advanced Chipset Settings in Windows 8? I'm really at a loss.
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Jan 1, 2014
I would like to be able to access the detail within this folder.
Access is currently denied by the system for both local and Administrater users.(and only me on comp)
I have already changed Folders view> hidden/hide protected , still no joy
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Sep 13, 2013
I've been running windows eight for around nine months now, and today it decided to remove all my apps and customizations on my computer. This normally wouldn't be a problem, as i could just re-install them, however, every time I log off or power down, the apps and any other customization resets to the default start up screen, and i lose the majority of my desktop icons. I've attempted a system restore and a system refresh with no luck.
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Jul 7, 2013
i cant access my windows 8 store
when i try to install apps it shows " you cant make purchase "
error code is 0x80070422
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Feb 18, 2013
i have activated Windows 8 but i still cant access the pc settings menu neither can i change my account picture...
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Apr 8, 2014
My computer is so messed up Version 8.1 . I first noticed that I had a problem with Kaspersky. It said my license was unable to verify and to update data base to solve. It wont let me update. In fact it wont even let me uninstall, and secondly I cant download ANYTHING off the internet. My main problem is OFFICE keeps freezing and I need that program it also says there is a problem with my license and I have not been able to fix it it just freezes. So I thought I will download open office, but as I mentioned I cant download anything when I click run nothing happens when I click save it says corrupt or unreadable file. I thought no problem I will just hit F2 (yes I have tried hitting every single key after this and nothing) and enter bios screen and recover from my USB but do you think F2 (or any other key takes takes me there, no. Products like Kaspersky, Office, I have paid for etc say they are unlicensed which they are not. Anything I try to download, anything, like a new virus program will not work. I can't download, I cant even get into Change my PC settings it just freezes when I click this. I have had people try and trouble shoot this, Kaspersky has not gotten back to me and everyone is telling me stuff I cant do. I cant download, I cant access bios, I cant even access Change my PC settings. Ready to hear all the generic "it should" or "you should be able to"
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Aug 9, 2014
Platform: WIN 8.1 Spring Update
Using a local (domain) account to login to Windows
Using a MS Live account just for the purpose of installing Store apps
The first time you go to install a store app you are prompted for your Live account credentials. Once entered, the only choice is SAVE or CANCEL. Once SAVE is chosen Windows remembers the password and the user is not prompted next time they go to install a store app. I want the user to be prompted every time. It seems earlier version of WIN8 allowed this. Can it still be done? I looked for a registry hack to prevent the Live password from being memorized but could find none.
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Feb 8, 2014
I purchased a Inspiron 17 7737 directly from [URL] on 12/5/2013. It was delivered on 12/182013. It had Windows 8 as the operating system. I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me. I understood that this was a problem for others and did not pursue it further at that time. I was out of town for 2 weeks in January and did not use the laptop during that 2 week period. When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again".
I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message. I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again.
This did not change the error message when trying to download to 8.1. At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution. They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.
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Aug 22, 2013
How do I change settings to allow access without having to enter password everytime?
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May 16, 2013
Ive recently found out that im not admin of my own computer, i cant even access some of my very own files and cant change important settings such as windows automatic update and download some files, ive tried everything for example hidden admin and much more, i also cant even PRESS A BUTTON TO MAKE A NEW USER BECAUSE YOU NEED ADMIN RIGHTS FOR THAT!! this is so tiring and to make matters worse im running windows 8 and when i press"settings", "change pc settings" nothing happens, i believe this is due to me being nothing of high authority to my own computer. P.S Dont suggest anything like "Enable UAC" or create another user because when i click on it nothing happens.
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Nov 8, 2013
My son decided to give my mother his new (then) PC...She has a slow dial up and in the transition of adding her as admin and deleting him the network failed long enough to not allow her admin status to take effect but oddly enough allowing him to be deleted as admin....no big deal I thought (clueless as to the throttling grip MS has added to 8)...to date,I have tried everything to resolve this issue but foiled at every turn.
Problem is the YES button is never highlighted in every event to add an admin password.I have followed pretty much most "solutions" only to be be mocked at the finish line with no YES button.
By the by...I have since bought the Princess Bride and myself laptops each with Windows 8 and was quite happy until I upgraded to 8.1 and lost my desktop pic...???? Bizarre...goneski...and after searching forever found the pix in some obscure folder not of my making...What is this dark majic you dabble in Mister Gates?
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Jan 8, 2014
I've install my new laptop (Asus N550JV), which armed with Qualcomm Artheros AR3012 Bluetooth card.The OS is Windows 8.1 (all updates installed).
At first, BT was sort of working. Sort of, because I was able to connect my BT mouse, but on a random basis, the mouse got connected and disconnected.
So... I've tried to do the logical move, and went to Asus` website in order to update the BT drivers. And so I did.
From that point not only that I can't connect my BT mouse but also I'm unable even to access BT settings. When I select Bluetooth on the settings nothing happens. It just gets stuck.
In the device manager BT seems to be installed and running just fine, no error coded whatsoever.
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Oct 17, 2013
Im using Windows 8 for very first time & I installed & activated windows 8.1 pro. & created Administrator local account but still windows 8.1 gives me access denied for most of the task (even for editing text file i have to run notepad as admin by right click option & open the file from notepad) how can i get rid of that annoying "access denied" popup in main Login ID. Some time internet connection get 651 error.
OS - Windows 8.1 Pro x64
note - I turned off UAC by pulling slider all the way down at the very first boot.
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Mar 3, 2014
Running Windows 8.1. Have admittedly modified it quite heavily but what I have screwed up.
Pretty much, any apps which have the purple wheel splash screen do not load (presumably crash). Normal windows settings work fine. Windows applications and Metro apps works with no hitches (I have none downloaded but default Music, Games all start with no issues).
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