Network / Sharing :: Windows 8 - Can't Access Mail Or Store
May 22, 2013
I'm a new user to Windows 8 and am having some problems. First, everytime I try to open the store it tells me I'm not connected to the internet, but I am. I've tried running the troubleshooter, but it does nothing. Additionally, I tried logging into Mail, but all I see is a three-tone white screen that has zero information on it. And yes I had an Outlook account before Windows 8. Last, I receive warnings about certificates with many websites I visit, including a few run by Microsoft. If I'm not mistaken, all of this is caused by McAfee controlling my firewall, and I seem unable to disable it and regain control of my new computer.
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Jul 12, 2014
The Windows App Store will not open. It spends a while thinking about it, then eventually times out. I would like to update to 8.1, but I think this is evidence of a bigger issue.
I think the real problem in my proxy settings in IE. The LAN settings have the Use Proxy Server permanently checked. No matter what I try, it wont uncheck. I have tried selecting the automatically detect settings box and putting in a dummy config. I ran Malware sweeps, ran virus sweeps, I removed any IE Add-ons. Reset IE. But it still wont let me uncheck that box..
It looks like there is a manual override within the Registry.
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Aug 10, 2013
I just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects a lot , sometimes shows limited access and most of the time the signal strength bars keep going up and down.
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May 10, 2014
I have two wifi APs in the home and only one has an Internet connection. the other is to access the wired LAN.
Last week I updated from Windows 8 to Windows 8.1 and thought everything was going well until I started getting wired LAN dropouts.
I have traced it back to 8.1 handling connection to wifi APs. In Windows 8, I was able to have "Connect automatically" for BOTH wifi adapters on this laptop. Now when I try to connect to the non-Internet AP, Windows 8.1 announces (correctly) "Limited access" and that's what Windows 8 did too. BUT, Windows 8.1 waits a few seconds then drops the connection with a useless message, "how me solve connection problems," where there is NO problem. A limited connection for the AP to the wired LAN is OK as it was in 8.
So now I am stuck with no home LAN access unless I drop the Internet AP and connect to the LAN AP.
Also, in the great wisdom of 8.1, because it is only a "limited" connection, it does not remember the Passphrase so I have to type it in every time. So much for progress.
What to do to get past this behavior and have a "limited" connection as OK as it is with Windows 8?
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Jul 17, 2013
I am having a problem with my windows 8 gaming computer. all the metro apps that are on my pc can't access the internet. mail, store, weather, news, finance and metro IE. desktop IE works fine, as that is how I am posting this. I noticed this happening after I had a ZEROACESS virus infection, and I removed the virus with Hitman pro beta. I also ran sfc /scannow and It found corrupt files, but was unable to repair some of them.
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Aug 8, 2013
I've been using Windows 8.1 Preview and today I decided to load up the store and the store won't connect to the internet. Other apps work just find but the Store won't connect to the internet. It shows I have 28 updates to install from the store but when I click on the store icon just takes me to the can't connect to the store try again later.
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Mar 26, 2013
I am setting up an Acer Iconia that has Windows 8 installed and after setting up the server connection I can't access Windows Store. The message i get is: "Your network proxy doesn't work with Windows Store." I have changed firewall settings to allow the tablet through the firewall but still get that message. What is the ip address for Windows Store so I can allow "no user authentication" for it?
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Feb 6, 2013
I am in the midst of the final steps in setting my my new Win 8 system.
I have a Win XP and Win 8 computer on my home network. I believe that I have set up file and printer sharing correctly. I can access the files and printer on the XP system from the Win 8 system. However, when I attempt to access the Win 8 files from the Win XP system, I get a long delay (about a minute or two) and then it asks me for the User Name & Password. I enter them and then and it works fine.
If I try to print on the printer attached to the Win 8 system from the XP system, I get a printer error unless I have already signed in with the ID & PW when accessing files. It never asks me for an ID & PW before attempting to print.
On the Win 8 system, I have selected "Turn off password protected sharing" in the "Network and Sharing Center/Advanced Sharing Settings".
The Win XP system has previously been correctly sharing files and printers with another XP system for some time and I haven't changed any settings on the XP computer.
Both the XP and Win 8 systems are assigned the same Workgroup name.
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Jun 27, 2014
How can i create local WIFI network without having internet access on my pc. This seems to work if I have access to internet but when i disconnect internet connection my PC ( virtual router ) cannot see anymore other devices..
All other devices that are connecting to my virtual hostednetwork are working without any problems expect my pc. What have i missed that my PC where virtual hostednetwork is running cannot see devices in "virtual" network without internet access?
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Apr 21, 2013
I have Windows 8 Pro and XP connected to the same router via Ethernet cable, XP can access files on Windows 8 Pro and place files in folders from Windows 8 and the files will appear in the folder in Windows 8, Windows 8 can see the XP computer but when I try to access it I get an error message saying "Windows can not access James ", the name of my XP computer.
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May 3, 2013
As the title says, I'm getting a box saying "An unexpected error has occurred" whenever I try and access the properties window for my ethernet adapter. An unexpected power outage earlier in the day rendered my Windows 8 installation half messed up, leaving most of my drivers corrupt, so I had to attempt a refresh today, which solved most of my problems.
Unfortunately others like this have been cropping up since the refresh. I've looked for other possible solutions to this problem, and none have worked so far. Re-registering DLL files solved nothing, a system file check didn't do anything, and making sure I was in the correct user groups didn't solve anything either.
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Apr 20, 2014
So I've some folders in my Desktop that I want to share with all the hosts in my network, so what i did was to create a new users and set all those folders only to read mode and, everytime I wanted to access the folders on those machines I simply access those folders via that user (in Windows hosts I just enter the network path like ip_addressfolder , windows then asks for the network password, I authenticate with that user and I have access to those folders.
The thing is that in my Surface RT (Windows RT -ARM), every time I try to access those folders via the method above (ip_addressfolder), I do see the folders, but when I double click on one of them in order to have access, instead of letting me authenticate, it simply returns the following error: Windows Cannot Access ip_addressfolder
Why is this so? Why doesn't Windows allow me to authenticate? Is this a limitation of the RT platform?
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Jan 3, 2014
Since I changed the security parameters to my Linksys Wireless Router so my grandson could log in while visiting me on his laptop. I can't seem to be able to access my other computer on my home network. Enclosed is an "ipconfig/all" screenshot. I need to access my printer on my other printer which I was able to do prior to playing around with my router. All the diagnostics say more or less the same thing. They can "see" the computer but it isn't responding...
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Feb 22, 2013
I just got a brand new Samsung Laptop for work. I dont know a ton about windows 8 either im fairly new to it. I work at a mental hospital doing security and we are allowed to have a laptop for over night shifts. I have an Alfa wireless antenna (cause i get low signal where im stationed) along with my normal laptop Wifi.
Heres the story. I was using my laptop antenna then out of no where it said "Identified Network (no internet access)" then my internet just stopped. I had this happen on my old laptop and it lasted a few days then worked like normal again. Then i switched to mt usb antenna and it worked fine for about 20 mins then all of a sudden it went it "Identified Network (no internet access)". So I was stuck with no internet. I tried looking up fixes on my ipod and i tried 3 Ways To Fix The Unidentified Network Error in Windows 8 and it didnt work I tried How To Fix Unidentified Network Windows - YouTube and it didn't work either. I'm dying here cause I have to sit in a room for 12 hours tonight with no way to keep my self from falling asleep or entertained.
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Mar 9, 2013
This is a fairly new install of Windows 8 pro (within the last month), and while trying to set up a static ip up today I found that I was unable to access the network properties or disable the connection in the Network Connections. I am pretty stumped as I am the only user of this computer and from what I can tell have the correct permissions to do so. When trying to check the properties it tells me "an unexpected error has occurred" with no further information.
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Mar 21, 2013
When I go on the app store I receive a massage saying my internet is not connected when in fact I am connected to the net and can go on line with a browser. Similarly all the apps show "offline" status. Funny thing is that when on the startpage I can see that the financial ticker is uptodate, but when I go on the app it says "offline" and shows news from 10 days ago.
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Apr 9, 2014
I installed the update for 8.1 (X64) but after the update i could not access my diskstation.
Pinging went fine. Accessing trough the webpage went fine.
But trying to access it with the explorer did not work. Not even when i tried it with the IP address.
After a system restore (before the update) everything works fine again. What settings are altered with the update? And why are settings altered in the first place. I will not use sky drive!
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Dec 8, 2013
I use a USB modem in Windows 8.1 laptop. I want to share the internet to other devices by creating a hostednetwork. I used the netsh commands to create and start the hostednetwork. The wifi hotspot got created as 'Local area network connection *14. The internet from the USB modem was shared to Local area network connection *14. Other devices are able to connect to this and are getting IP address in the range of 192.168.137.X. The issue is that, the devices are not able to access internet. in troubleshooting this issue.
Don't give the instructions to create a hostednetwork or advice to use 'Virtual router plus'. I have already done all sorts of basic troubleshooting. Everything looks fine, but there is no internet connection to other devices.
I am able to share internet using the same USB modem with same method in Windows 7.
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Feb 7, 2014
I have two pcs: an old desktop pc with windows xp and a notebook with windows 8.
Both computers are connected to the Internet through an adsl router and are also connected togheter, sharing files and folders through plain networking: HomeGroup would not work with windows xp.
Therefore, both computers are under the same workgroup, have different IP addresses and both share printers and folders.
I am able to log into my notebook [running windows 8] from my desktop pc [running windows xp] but not vice versa.
When my windows 8 machine prompts me for user name and password to log into my windows xp machine, my user name and password are not recognised.
I tried setting up the same user name with the same password on both machines, but whilst now I am able from my Windows XP machine to log directly into my Windows 8 machine, without entering user name and password, I am still receiving the 'The user name or password is incorrect' message from my windows 8 machine.
In both machine I installed Comodo Internet Security. I set up Comodo Firewall in my Windows XP machine to receive Remote Desktop connections.
Now I am able to connect to my XP machine from my Windows 8 machine via Remote Desktop. I am still unable to log into it from the Network folder, though.
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Sep 15, 2014
I got this problem on my laptop Asus u38dt under Windows 8.1 a couple of months ago. It cannot connect to any network either via Wi-Fi or Ethernet (I tried an external USB Wi-Fi adapter as well, with the same result). In case of getting IP with DHCP, the network is shown as Unidentified network with no address assiged (IP is like 169.*). When static IP enabled, the network name is correct. But in both cases, connection is Limited and with No Internet access.
Connection can't be established with any router while other devices connect properly with them, so the problem is on the laptop side.
With all of this, any ping, even to 127.0.0.1, results in General failure.
When booted in Linux liveUSB, network works fine, so it is clearly not a hardware issue.
I tried resetting TCP/IP stack with "netsh int ip reset", reinstalling drivers, reinstalling the network adapter, and lots of other methods and still it doesn't work. Restoring system is not an option since I don't have any restoration point prior to the problem anymore.
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Jul 5, 2013
I have a desktop and a laptop both running Windows 8 and are both members of the homegroup. In File explorer both machines can see the other in the homegroup but when I double click I get a message (on either machine) "This PC is currently unavailable". This has only been a problem since using 8. When I was all windows 7 the homegroup worked perfectly. Both machines have been set up to share everything including the kitchen sink. I must have a setting wrong somewhere. This used to be an intermittent thing. When I had my old desktop (also windows 8) other homegroup machines could occasionally see the desktop but sometimes not!! I have a BT router that on an individual basis works fine. All machines are using the wi fi on the router.
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Sep 6, 2013
My Home Computer (HC) has Windows 8 as the OS. It is wired to an Asus RT-AC66U wireless router. The router is directly wired to an Asus RT-N66U wireless router converted to an access point. My GoFlex HDD is connected directly to the Access Point (RT-N66U).
From my HC, I can open the RT-N66U, and look at the network map, and see the GoFlex listed and the network address, XXX.XXX.X.XXX. If I go to run on the HC, and typeXXX.XXX.X.XXX, it says Windows can't communicate with the device. The Home Computer shows nothing under Network. If I look at "Computer" I can see all the HDD plus GoFlexHome:UPNP and even open the external HDD. But I cannot copy or move files from my computer to the GoFlex external HDD.
I called Seagate Tech Support who said the GoFlex had to show under Network for me to use it.
My wireless laptop(WL) is connected to my network. The GoFlex HDD is under network as is my HC. I can use the GoFlex drive normally and transfer folders or files back and forth. The WL also shows my HC under network, but when I try to access the HC, "Windows cannot communicate with the device"
Both computers are joined to the same workgroup. Under Network and Sharing Center the WLactive network is the name of my wireless network, and is joined under Homegroup. My HC under active network states Network 2, joined under homegroup. The connections are Wireless for the WL and Ethernet for the HC.
How to get my HC on the proper network or settings?
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Sep 20, 2013
My new laptop that runs the despicable OS, Windows 8. I'm the ONLY user, the owner AND Administrator of my laptop, but I'm denied access to my own files!! I'm only a casual user, meaning I use my PC for "fun stuff"...i.e. writing & reading emails; playing games & searching the internet for things that interest me. I don't have anything on my PC that has to be "guarded" from others, as NO ONE ELSE uses my PC. That said, I should be able to access EVERYTHING on my PC, but the paranoid screwballs at Micro$oft have set up the most confounding OS, & I'm repeatedly denied accessing things like: Program Files, Pictures (even though I'm the one who put them there!!), Properties, etc. etc.
I know I'm not the only one who's been confronted with these problems, as I've read the same things repeated on sites in the many places I've visited in my attempt to figure out how to break the chains that Micro$oft has put on MY PC. How to change the settings so I can access my own stuff? I don't understand why MY computer is given the authority to DENY ME access to stuff I entered myself. When I couldn't view my OWN Pictures, (that I put here!!!), How I can use my own PC the way I want to...like the "good old days" of XP & even Vista HP?
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Jul 27, 2013
I try to update steam but it said `you need to connected to the internet to update steam.` WHAT I AM CONNECTED! Windows 8 pro ....
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Dec 20, 2013
Everything I can find to get round this problem involves right clicking on the HD->properties->Security->Owner and then going on to changing a few settings.
There is no owner tab! Is this an 8.1 thing? Have they removed it? Van I get it back?
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Aug 26, 2013
When I connect to my VPN (which works for other devices), my wifi status changes to limited, and very few things work which require an internet connection. For example I can use google to make a search, and I can see the search results, but I cannot open any other addresses or click on search results. This makes it seem to me like a DNS issue, but regardless of the DNS settings I select I cannot make any progress.
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Sep 9, 2013
We just purchased a new office computer and it came equipped with windows 8. Everything seemed to set up wonderfully as I connected back up to the server we have here in the office that is running Windows 2008 Server. I set up my printers, I mapped the network drives I needed.
The problem I am having is that the mapped drives seemed to be "read-only." I can view and open all files, but I cannot save or create new folders on the drive. I have not changed anything on the server, as far as user settings or permissions because everything was working smooth on the former computer that ran WinXP.
I have checked the "manage your credentials" to ensure I have the proper Windows Credentials loaded. Below you will see a screen shot of what I keep running into.
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Jul 22, 2014
I've been having a problem since I updated to Windows 8.1My internet wi-fi connection is unusually low and is not working after only minutes of browsing the internet. The problem is always fixed after I run troubleshoot problems and is saying that the default Gateway is unavailable. My netword card might be the source of the problem even tough I updated the drivers. I'm not sure which one I have because drivers from Ralink and Qualcomm seem to be working both.
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Sep 15, 2014
I have a HP Pavillion x360 i3 2 in 1 laptop. I am having problems with the wifi staying connected, and when the laptop is connected to wifi the internet speeds are slow. The speeds are slow as in I cannot stream videos on youtube without constant pausing, and even downloading something as simple as google chrome takes much longer than it is supposed to. In my house there are plenty of other devices that are connected including my old laptop, which, has no problems downloading/streaming and iphones, and an ipad.
All of the other devices except my new HP laptop has no problem streaming and downloading. The laptop is extremely new;less than a week old. I have tried updating the network driver, resetting the network driver, and disconnecting then reconnecting the wifi; yet the problem keeps occurring. I do have MacAfee so I guess that could pose a problem, but I am unsure. The adapter I use is a Qualcomm Atheros QCA9565, with internet provided by COMCAST. It could be an adapter problem, but because of the other devices working fine I do not think that the problem is from the adapter. Also, the OS is Windows 8.1...
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Sep 15, 2014
I had to restart a computer on our office network which uses Windows XP on Wednesday, September 17, 2014. Now I cannot access a file on a computer which uses Windows 8 unless I tell the Windows 8 computer to let EVERYONE access the file - which I don't want to do. A computer using Windows Vista on the same network has had no problems. I've created a new username on the Windows 8 computer and given the problem computer that name but still no access. I've enabled read/write file sharing and given the problem computer full access permissions but still can't get in. I removed all Microsoft updates that had been installed four days before the problem occurred on the Windows 8 computer and recovered the Windows XP system to the day before the problem occurred - still can't get in.
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Oct 17, 2013
I have a Lenovo Z580 btw (since there are so many problems with Lenovo). What to do now I have to resort using my phone to do work as I have no internet access.
I am really clueless on what to do now I have to resort using my phone to do work as I have no internet access.
Stuff I've done is power management to max performance, installed latest 8.1 drivers from Lenovo and intel site, uninstall driver in safe mode etc...
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