Installation/upgrade Fails
Sep 29, 2010
I have a netbook that came with the starter edition. I am trying to install the pro edition over it. The install dies and tells me I cannot install it and I need to select Windows Anytime Upgrade instead. However, that will not accept my license key from my pro edition. Am I stuck with a disk I cannot use now?One of the install choices was to do a clean install and lose all of my files, applications, and settings. Is that my only choice?
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Jan 19, 2009
Clean installing Windows 7 x86 is no problem. But
1) upgrading Vista x86 to Windows 7 x86 fails and automatically rolls back to Vista, and
2) attempt to clean install Windows 7 x64 results in BSOD when rebooting to finalize the process.
Any suggestion would be appreciated.
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Jun 8, 2011
I'm back with another issue. I'm setting up a PC for recording TV and it needs Windows 7 or Vista as the OS (since they come pre-installed with Media Center). This is the PC.The specs are also included: Shuttle XPC Barebone.It contains 2GB DDR2 ram and a 500GB Seagate HDD.During the windows installation (either Windows 7 or Vista) three things can, happen,-When the disc boots up, the GUI of the installation freezes and hangs. indefinitely.-When windows begins to install and expand the files, the PC will reboot randomly.-During install, the screen will go black with only a few red pixels present.*This happens with both 32/64bit installations.I tried putting in a different video card to see if that was the issue, but no dice. Also, I know this system can run windows vista/7 because my father is using the same exact PC model (SN68SG2) and is running Vista ultimate 32bit just fine.I have already diagnosed the RAM and HDD and they are in working order.For some reason, the only OS that installs without issues is XP. Worse case scenario, I can get XP media center edition, but I'd have to obtain a disc or iso to even test it out.
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Feb 20, 2012
i try for 3 days to install Windows7 on my OSZ Vertex SSD. As installationsource i use a usb disk.The Setup starts fastly withput andy problems, but hang at expanding files(70%-90%). I tested the setup with my old sata hdd and the installation passes without any problems.
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Aug 23, 2012
my Windows 7 Ultimate Installation is hanging an "Expanding Files".. But wait, I don't think its a Windows issue. I have read and read some more on how to fix this and have tried (1) to change the SATA ports on the drives, both HD and DVD-ROM (2) to change hard-drives (both new) (3) to switch out 3 different DVD drives to ensure the drive wasn't failing (4) to check the BIOS settings (5) to remove the bios battery and hold down the power button the erase the CMOS Memory (6) to use different OS Discs (7) to use completely different operating systems- Windows 7, Windows XP, Linux, ReactOS (8) to remove memory and swap with memory that I know is good.The ultimate object is to successfully install Windows 7 on this machine; but with all of the above being done and it still hanging on "Expanding Windows Files" and getting stuck to the point that I cannot move my mouse, I am unsure of what to do at this point.
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Sep 13, 2012
Got Windows 7 Clean Installation over the computer's USB 3.0 port done without too many problems but with some hassle anyhow.For the clean installation I followed the procedure of GreGrocker Clean Reinstall - Factory OEM Windows 7 and put the whole installation onto a 4GB USB Flash Drive.From the computer's USB 2.0 ports there was no problem whatsoever and Windows 7 got installed very quickly.However, over the computer's USB 3.0 port things weren't easy. I finally got it done by uploading the proper USB 3.0 Root Hub and Controller drivers *.ini and *.sys files.Strangely enough, at first everything went well over the USB3 port and the WinPE environment with its RAM drive (X:) got deployed correctly. The only sensible explanation for that is that the computer's BIOS used the appropriate and build-in USB3 driver to do that part of the job.However, once the the installer (located in the X: drive) was about to install Window 7 on the system HDD, it asked me for a CD/DVD driver. I loaded the appropriate USB3 drivers at that stage and the installation process continued over the USB3 port.I had a closer look in the RAM drive (X:WindowsSystem32DriverStoreFileRepository), and indeed, there are no USB3 drivers present anywere in that folder, only USB2 drivers where in there, named: usb.inf_amd64... and usbpor.inf_amd64... So I was wondering, as USB3.0 is so common and the future standard, why aren't there any USB3 drivers in that folder present? Is there any possibility that the creators of the Windows 7 Clean Installation files (Digital River, or My Digital Live) could put USB3 drivers in the Win7CI package?
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Dec 7, 2009
I'm trying to install Windows 7 on a WD 500gb freshly formatted to NTFS. Windows 7 first copies the files and then says its starting up and then hangs up. My bios see's the hard drive and knows it's there. I never get a chance to use F6 to load the Sata drivers that I have on a floppy drive.
It never asks me. I first tried to load with the Sata Drive unpartitioned but that failed. So I am now trying to do it on a formatted drive. I'm not sure if the problem is that Windows 7 doesn't recognize that I have a Sata Drive attached. Can anyone give me some ideas for things to try?
I took the motherboard, processor, and ram back to Frys and got store credit. I changed from a Gigabyte motherboard to an Asus motherboard, same processor, and associated ram. Windows 7 loaded with no problems.
Fry's stated that the motherboard must have been bad due to the issues that I was having. The processor and ram were suspected to be good. When I loaded Windows 7 I didn't have to load any Sata drivers the bios and windows 7 picked up the Sata Drive with no problems.
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Jan 13, 2013
My windows 7 fails on my pc after successful installation, and also successful installation of drivers.How it goes :1. I set up windows 7 from USB. I clean format the entire hard disk.2. Windows successfully installed. Works great. 3. Install drivers. All successful. Works great. Restart after the driver is being installed.Successful.4. Works fine on day 1.5. Next day when I start, windows starts drive C: for disk check consistency. After checking the windows fails.6.Starts automatic repair and fails to do so. Nothing works."Automatic repair cannot repair your computerThis is what keeps on going on since the past last week. I kept automatic updates off. I even removed the RAM and the cell and motherboard and fitted it again
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Apr 5, 2011
It fails on "Expanding Windows Files" (Or something like that) with a clean install.The error I'm getting is:Windows cannot copy files required for installation. The files may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x0070017.
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Mar 10, 2011
i've had some issues installing sp1 (7 ultimate, latest windows updates) via windows update when the installation fails on a few different error codes, but i have gotten it to install a few times. each time the installation finishes, i restart the computer when prompted and it goes through the update process when shutting down, then after the windows 7 splash screen ("starting windows") passes, the screen goes blank (black screen, no video- monitor displays "going to sleep" message) and the HDD light on the computer is lit solid. i've left the computer sitting for hours with no change- i eventually get Windows to boot again by using the install disc to do a Windows restore, but i haven't been able to get past this yet.
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Jul 24, 2010
This issue has just start a couple of days ago were the computer would restart at the point of the boot logo just before the orbs came in, i have tried booting in all safe modes and the computer would restart, tried repair and it restarts before finished loading. I have tried using the os install disk but it also restarts. There is no BSOD. Is there a way to fix this or would i have to replace my motherboard?
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Aug 2, 2010
I am trying to install Windows 7 on my Acer Predator 7750G but everytime the first installation phase stops it says that it cannot configure my computer so the installation will stop.I have had some virus problems on my HDD were i couldn't see what was on them, that is the reason why i have choosen to install from scratch on the computer!
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Jun 24, 2012
I'm trying to repair my Windows 7 ultimate installation. When the procedure reaches its final step, I keep getting a message that the repair failed and that my system is being restored to its former state.Is there a way to depict the cause of this failure? Does Windows 7 keep a log? Is it accessible?Do you know of any other method to overcome this obstacle?
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Jul 4, 2012
So, as @karlsnooks and @golden had said, I downloaded an ISO file from Official Windows 7 SP1 ISO from Digital River � My Digital Life.And using a Windows 7 USB/DVD Tool, I burned it into a USB stick.Now, when I boot from it, I get to the Window home screen, and when I proceed, I get this message:"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step." <Browse> <OK> <Cancel>When I browse and point it to the Boot folder, this message comes:No device drivers were found. Make sure that the installation media contains the correct drivers and then click OK.
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Oct 9, 2009
sql server installation fails on windows 7.
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Oct 28, 2011
The thing is I have installed the latest update to MSXML4 SP3 - in fact WU did it for me, but there is no MSXML4.dll in Windows/System32. 3 and 6 are there OK.I can't figure out why this is as I haven't done any registry cleaning.Tried sfc /scannow, it finishes OK but it says some files are corrupted.This is my spare Windows 7 Ultimate SP1 on Disk 1 partition 1 - in other words the 4th in a row of multi-boots with the boot files residing in Vista on C: (It goes C:, D:, then on the next disk L: and M:Dare I stick a Win 7 SP1 installation disk in and do an upgrade/repair install? Will that lose me my mutli-boot? I checked both my Windows 7 installations on my main PC and the one on my Netbook and neither one carries it. Neither do any of my Vista installations. But they all have the MSXML 4 SDK installed by Windows Update - but that installs into Program Files (x86) not the Systemroot.Perhaps there is a glitch in the installer as it seems to be thinking everyone has XP, as it has all - MSXML2,3, 4, and 6 DLL's in that exact location.
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Aug 9, 2009
I'm upgrading from Vista SP1 (which was actually upgraded from XP a year ago) to Windows 7 RTM and after 4 hours the install fails with the message "This version of Windows could not be installed, Your previous version of Windows has been restored, and you can continue to use it."
I tracked down the error logs and here's the log at C:$WINDOWS.~BTSourcesPanther
http://pastebin.com/f3b6b795a
Unless someone can decipher all this I'll just wait until I can get a new hard drive and do a clean install.
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Feb 9, 2010
So I have searched around and none of the solutions worked, but let me get to the basics:
DFI LanPark DK 790 FX Motherboard
3.2 GHz AMD Athlon X2 64 bit processor
4 GB DDR2 RAM
Nvidia GeForce 8800 GTS Video card with 720 MB Ram
Hard drives:
Western Digital Raptor @ 70 GB (going to be used as the OS drive)
Western Digital Caviar @ 80 GB
Maxtor 120 GB IDE drive (the other 2 are both SATA drives)
Sony DVD R/RW Drive
using onboard audio
Okay so I am running a fresh, clean install (the only "information" is on the IDE drive, and that's my backup for iTunes and Steam) using the Windows 7 Ultimate DVD. The DVD kept hanging @ "completing installation", so I took it to my laptop, and using the instructions on here, made a bootable flash drive.I just tried completing installation from the bootable flash, and it still hangs at that step.When it hangs, it's in a locked up state.. I can't even press Shift + F10 (nothing happens). Also, the CD correctly makes the "System Allocated" section on the drive. Also, i removed all USB drives, and am running both a PS/2 mouse and keyboard.
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Dec 9, 2010
The notorious (or at least I think it is,) "Copying-files-phase-instantly-cuts-to-100%-then-gets-stuck-at-expanding-files-0%-and-fails-after-some-time" bug.I'm almost to the point of challenging my computer fist to a fist-fight.The story: I ordered my Gateway M285-E Monday, and I just got it today. I was so happy to see that it already had Windows XP Tablet Edition installed. Of course, I'm one of those "f*** that noise" kind of people. I formatted the hard-drive from the Windows 7 installer, and upon starting the actual installation process, "Copying Files" jumped to 100%, and went directly to Expanding Files......which hung at 0%, until it gave me the usual error telling me that the needed installation files couldn't be found / located etc.
So I thought, why not install Windows XP? Didn't work either. The installer wouldn't recognize the hard-drive. Wonderful. So I sat in angst, staring at the beautiful machine that had just ruined my day....I installed Ubuntu 10.10; worked fine. Absolutely flawless.I CANNOT install ANY version of Windows. It just seems impossible. Windows 7: Failed.Windows XP: Failed.Windows ME (I was desperate):Failed.And after formatting again, Ubuntu 10.10:Worked.System specs:Core Duo @1.86ghz1gb RAM (soon to be 2gb)60gb HDDATi Radeon x1400 graphics
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Mar 6, 2010
I purchased the Win 7 upgrade (Home Premium). I'm running Vista (64 bit) on my 2 years old HP laptop.I have opted for the custom install to clean up. I've saved all the docs/pics/mp3 etc and I have the programs I need to reinstall. I've uninstalled my anti-virus (AVG) as it seemed reluctant to turn off.I then ran the installation from the cd (64 bit). When I reached the second stage of Expanding Windows Files it throws up the following "Windows could not prepare the computer to boot into the next phase of installation. To install windows, restart the installation".I've tried this 3 times and same thing happens at 20% of the same stage every time.I think I need to post an error log but I searched for and could not find what I needed.
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Apr 27, 2010
During expansion of Windows files the upgrade aborts with 'device driver missing' - no other info is displayed. Had upgraded all my drivers before commencing the upgrade.
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Mar 13, 2009
Can someone confirm that it's a general problem or have I just got a bad D/L.
If I try and UPGRADE from Windows 7 build 7048 X-64 to Build 7057 X-64 it starts OK but after a while (during the expanding files stage) I get error -- some necessary files for installation cannot be copied ??
Clean install seem to wok.
HA1 and checksums of my iso seem correct.
Actually upgrading from a beta to another beta is not a goood idea anyway but I want to make sure that I haven't got a bad D/L before I try an upgrade from a Vista installation.
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Dec 4, 2012
Old office computer:
Dell E510
P4 3.4 GHz
4 GB RAM
Radeon x800 PCIE
Crucial M4 SSD 120 GB
Windows 7 x64
New internals:
CPU: AMD A4 5300
Mainboard: MSI FM2-A75MA-E35 FM2
8 GB RAM
Corsair 450 watt PSU
Cheap Cooler Master Case
After assembling the new computer, I ran it without the system disk installed to make sure everything was kosher, and memory timings, etc. were correct. After verifying that, I shut it down and put the SSD into the new unit and booted it up. The system posts fine, but once the Win 7 startup image shows, the system restarts and brings me to the "start windows in safe mode/start windows normally" prompt.
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Dec 20, 2011
Zebra barcode code printer s600 there is no usb port,iam using usb to serial converter,PL-2303 USB-to-Serial Adapter is already installed,in windows 7 64 bit pc.In the device manager we can see in ports prolific usb to serial to serial comm port 2 is installed correctly,but when i start installing the printer driver the USB virtual port is not available for installing the driver,is it possible to install printer by usb to serial cable,please give some valuable comments.
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Mar 28, 2012
My lenovo G560 laptop fails to start. Its showing one message. Insert your windows installation disc and restart your computer. But I don't have disc..
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Dec 26, 2010
On to what I'm trying to achieve, my current machine is running XP SP3, I've recently purchased a 120Gb SSD drive, the current OS resides on a 320Gb standard drive.I'm about to purchase the Home Premium Upgrade to bring myself to Windows 7, I've read through the majority of the tips / guides to upgrades, particularly in regards to the clean install methods.
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Dec 17, 2009
I have bought an online version of the upgrade kit using my student discount through MS's site. And i have also ordered the hard copy paying extra $20CAD.
It has been a month and a half and i still haven't received the hardcopy.
And here is where the problem is. My computer broke down last night (thus i can get my installation file that i downloaded) and it won't let me redownload because it has passed 30days of my purchase.
Here i have a friend where he has the same version of windows but just a FULL version instead of just an upgrade kit.
Will i be able to use that DVD to install windows 7 and use my own CD key to register/activate?
EDIT: i would like to also ask if anyone have purchased the windows 7 from the student discount site and have ordered their hardcopy of windows 7. If yes, how long did it take to receive your copy.
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Jun 25, 2009
I'm running build 7077 (x86) on my netbook, which has a 16GB hard drive. Windows 7 itself takes up just enough of the drive that there's not enough space left over to perform an upgrade installation to a newer build.
So tell me: is there any way to trick Windows into using an external hard drive (instead of the primary internal drive) for temporary storage during an upgrade installation?
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Nov 3, 2009
I was running Vista HP and planned to upgrade to Windows 7 Pro before I realized it would require reinstalling programs. So I called Microsoft and cancelled the Windows 7 Pro order and purchased Windows 7 Home Premium Upgrade locally. But I'm having problems running all Call of Duty games with hard crashes.
Meanwhile, Windows 7 Pro Upgrade arrived in the mail despite my having cancelled it and I found that indeed, Microsoft billed my credit card. Now, I've a mind to install Windows 7 Pro on my desktop and just do the resinstalls, and then use the copy of Home Premium Upgrade on my laptop. I'm sure I'll have no problem running COD in virtual XP mode on Windows 7 Pro.
So, a couple questions:
- To install Windows 7 Pro, I assume I have to first install my earlier version of Vista? Can I do that if it's already "linked - if that's the correct word" with the Windows 7 Home Premium upgrade I've had in place for a couple of weeks and is registered?
- Can I then install the Windows 7 Home Premium upgrade on my Vista HP laptop, despite that it has already been registered on the desktop? Or do I need to call Microsoft?
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Dec 25, 2009
A friend did an overlay upgrade from Vista (+ lots of software, incl. Norton I.S.) to Windows 7, ending up with a borked computer. After much struggle, it's working, but boot times to desktop are extremely long. I have suggested a clean reinstall, with disciplined addition of drivers and apps, carefully checking functionality along the way.
I am assuming that reinstalling from his upgrade media, and choosing Custom, then formatting and etc., will not result in any activation troubles. Correct? I want to help him get to a properly working system (w/o the execrable Norton stuff, if possible).
There should be no issues between Windows 7 and his system hardware--my box is essentially the same and performs great, and I know to look to the mobo and hardware vendors for drivers rather than taking them from Windows Update (wrong Realtek LAN driver, thank you, MS).
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Apr 13, 2012
I have windows vista and was going through a Windows 7 upgrade which failed at the third step i.e. 'expanding windows file' at 21% and displayed the error "Windows couldn't prepare the computer to boot into the next phase of installation. To install windows, restart the installation." i have tried to install it and done all over the same thing 3 times but of no use. It again shows the same error at that very point.
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