Have Genuine Windows But Validation Tool Doesn't Work

Oct 15, 2012

my computer is brand new but I can't get the Validation Tool to work. It gives me the window to check my clock and that the tool is no longer supported. I have an Acer Aspire M3470G Win 7 Home Premium 64 bit. I am having a lot of errors but the Windows trouble shooter says everything is fine.I do know a little about computers and am willing to learn.

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I have a genuine copy of windows 7 and the validation tool has ran on several occasions without a problem. I purchased it from PC World prior to when windows 7 was first released so that I received my copy asap. I'm now getting a pop up window which says my copy isn't genuine even though I know it is, can this be resolved without a reinstall?

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Windows 7 Not Genuine Error Validation Code 0x8004FE21

Jan 8, 2013

I upgraded the hard drive in my Acer Aspire notebook a month ago, successfully activated Windows and was running fine until a couple of days ago. Now I am getting the seemingly common (in this forum) Windows not Genuine error. I have attached the output from MGADiag below.

For reference, the Acer Aspire notebook is 3-years old, came preinstalled with Vista together with a free upgrade to Windows 7 when it launched, which I installed 2 years ago. Running fine the last 3 years.

Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0

[Code].....

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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=

[code]....

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Tech Support Guy System Info Utility version 1.0.0.1win7, scanner
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or
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[code]...

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...
etc
...
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