Wireless Laptop Unable To See Wired Devices

Dec 6, 2011

I have a new Windows 7 (HP) laptop normally connecting to a Netgear WNDR3700v2 router wirelessly. There is also windows XP-Pro file server, an XP thin client (running phone system) connected to the router via Ethernet. Finally, there is a 500GB USB drive plugged into to the router's USB ReadyShare port.

When the laptop is connected via Ethernet it can see and communicate with all Ethernet devices and all Ethernet devices can connect with the wireless laptop including the routers ReadyShare USB storage. All connectivity appears normal and shares are valid and recognized.

When the laptop is connected wirelessly, all wired devices continue to recognize it normally but can NOT communicate with it. The laptop sees nothing but the router's gateway. It does not recognize any other device connected to the router wirelessly or via Ethernet and does not recognize the USB storage connected to the router via ReadyShare.

It should be noted that the Netgear WNDR3700v2 router does see all wired and wireless devices. Also note that network discovery and file sharing is enabled on the laptop.

Netgear has assured me that all is well with the router (and I agree). I believe the problem is with Windows 7 wireless settings but this is the first Windows 7 device we have and I just don't know enough about the OS to know where to look to correct the problem.

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