I purchased a new HP Officejet 6500 Wireless. The software disk will not install. I was able to load the drivers through the "Add a Printer" and can print in wireless mode. I tried to download the "software" for the scanner and fax on-line...it would not load either. I contacted support and they said it may be a "installer" issue. Does that make sense? I tried to run the software again and got a "fatal error"
I have recently installed a network printer and had many problems. I've changed the IP address 3 times to resolve and still cannot. When I do a continuous ping to the printer (approximately 100, I had 4 request time outs). The 4/5 clients using the printer are having problems printing to it.
I recently installed Windows 7 Ult. 64-bit on my new Asus G50vt-x5 laptop. I am unable to get my Officejet K60 to work with it, though every website I've gone to says that it should automatically show up when it's plugged in. The printer still works as a standalone copier, and it worked with my previous computer -- an Xp Pro system.
Have recently got a laptop with Windows 7 and had great difficulty in getting HP to advise me on getting my HP4110 OfficeJet attached and recognised. Eventually did, but now I'm suddenly getting the message 'USB device not recognized' by my laptop. Have tried a few fixes - turning everything off and re-starting/re-booting ...pulling the power plug on the printer and re-seating it, but nothing works.
Are there any up to date drivers for HP Officejet 6500, that will will work with windows 7. I haven't had this printer that long, and have new laptop with windowas 7, and now the printer won't work. I will printer and scan picture etc. can print it, but you cannot save it into documents and I cannot use fax anymore. It is not a wireless model. I can't afford to go out and keep buying printers everytime computers are up loaded with new Micrscoft products. I have tried HP, keep telling me warrenty is expired. I can't believe HP doesn't keep their up grades to date. I canot afford to buy new printer at this time.
Problem: Windows recognizes this printer and lists it as 'unspecified device'. Attempts to load a printer driver which worked in XP X64 is unsuccessful as also is when I tried to load/find its driver through device manage>listed printer>search through Internet. HP says NO PLAN to support driver for this printer for x64.
I hate to discard an old but working printer. Any suggestions?
I require a basic printer driver for a HP Officejet J6480. HP will not release a Windows 7 driver before November or maybe even January. In the meantime I need to print. Windows 7 installation cannot find and install a generic driver for this printer.
I just built a new computer running Windows 7 64-bit and Iâ€™m loving it. However, I have one problem that I just cannot seem to fix. I have two printers - HP Deskjet 5550 and an HP Officejet 6210, both of which I cannot print to.
When I send a job to be printed from ANY program (IE, Word, notepad, etc), the job in the print queue immediately says 'Error-Printing". When I run the printer troubleshooter it says there is a 'print job in the queue that is preventing the printer from working' and the troubleshooter will restart the print job which doesn't fix anything.
If I go into the Event Log I can see that windows is logging Print errors. Please click here to view the error:
Basically, the error says Spooler Operation Failed with Event ID #372. Searching for this error and event ID on the web has yielded no viable solutions.
Here's what I've done so far to try and fix this problem:
Uninstalled printer/reinstalled Stopped and restarted spool service Made sure spooling was set to AUTOMATIC (and it was) Tried alternate printer drivers (from different printers)
I am running a fully updated Kaspersky Anti-virus so I've ruled out the possibility of a virus.... although I guess this might still be the problem?
To me it seems like something in the /windows/system32/spool folder is corrupt but I don't know where to begin fixing it. I guess I could delete the whole directory and copy the .../spool folder from my laptop running windows 7 but I don't want to risk messing up my otherwise perfectly running machine.
i bought a new computer and it came with a Windows 7 - 64 bit installed. Attaching the USB cable of the Officejet 6210xi makes the printer work but not the scanner. I do not know what to do but I tried hard to find a solution.
I'm working on 7100RC 64-bit. I have a HP Officejet 4215 All-In-One. I installed the full HP software downloaded from the HP web site for Vista 64-bit for this AIO. It appears to install OK, but the scanner does not work from the HP Solution Center (Digital Imaging Monitor) software which use the TWAIN drivers (I think). I can however, access and use the scanner by using another application - Adobe Acrobat, for example - by choosing to use the WIA drivers. (If I choose the TWAIN drivers to scan in Acrobat, the operation dies.) Using WIA from another application is a workaround, but I would prefer to use the HP Solution Center because it gives me a lot more flexibility and options. I have uninstalled and reinstalled a couple times with the same results.
I recently bought HP Officejet 4500 G510g-m, tried to install on windows 7 from HP installation cd-rom was not detected, d/led fresh setup file from HP website also failed to detect, from pc tried to add network printer easiely detected, I can now print direct from pc to printer, it is listed on devices and printers, also detected on my daughter laptop using same HP installation cd. on my pc It is found as webpage by this address : [URL]
I need to install HP installation software for scanning and other options.
My HP OfficeJet 6500 is only using the black cartridge and not the color cartridges, which are brand new and I performed a head cleaning.The issue appears to be at the printer level and not from the PC, since even a copy in color will use only the Black cartridge.